UX design without diversity is NOT UX (v2)

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IS NOT UX UX design (User eXperience) #DiverseUX

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diversity #DiverseUX

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di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the state of being diverse. #DiverseUX

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di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the state of being diverse. yeah.. thanks a lot google the state of being diverse. #DiverseUX

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di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. #DiverseUX

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di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. #DiverseUX

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di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. #DiverseUX

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di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. xonecole.com #DiverseUX

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di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. xonecole.com #DiverseUX

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di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. #DiverseUX

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di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. gender

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di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. gender

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di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. gender, age/generation #DiverseUX

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di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. gender, age/generation #DiverseUX

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di·ver·si·ty /dəˈvərsədē,dīˈvərsədē/ the inclusion of individuals representing more than one national origin, color, religion, sexual orientation, etc. gender, age/generation, various levels of physical and/or cognitive abilities #DiverseUX

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Diversity is about inclusion & belonging WE ARE FAMILY #DiverseUX

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1. A,B,C Assumptions, Bias & Consequences #DiverseUX

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–Facebook “Hey, you need to use your real name”* *totally paraphrasing #DiverseUX

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zehabesha.com globalnews.ca #DiverseUX

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Shane Creepingbear Dana Lone Hill lastrealindians.com twitter.com/Creepingbear #DiverseUX

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–Facebook “Oops.”* *still totally paraphrasing #DiverseUX

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2. A11y Usability & Accessibility #DiverseUX

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2. Accessibility Usability & Accessibility #DiverseUX

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Disability #DiverseUX

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Different ability Image by Leeds Grand Theatre #DiverseUX

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#DiverseUX

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Usability so... can you have accessibility? without NO #DiverseUX

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Usability ===* Accessibility *triple equal sign means strict equal #DiverseUX

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3. Cognitive bias It's all subjective #DiverseUX

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Cognitive bias Individuals create their own "subjective social reality" from their perception of the input. #DiverseUX

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Cognitive bias Individuals create their own "subjective social reality" from their perception of the input. coglode.com #DiverseUX

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Cognitive bias Individuals create their own "subjective social reality" from their perception of the input. #WCUS tapps.us/cognitive-bias

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Unconscious bias social stereotypes of groups or individuals organizing by categorizing things, people, groups #DiverseUX

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vox.com reuters.com twitter.com/nke_ise gizmodo.com

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refinery29.com #DiverseUX

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emojipedia.org #DiverseUX

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3.5Facial Recognition, Machine Learning, AI... Oh my! #DiverseUX

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Joy Buolamwini Researcher M.I.T. Media Lab #DiverseUX

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% Error Lighter-skinned males 1% Subject #DiverseUX

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% Error Lighter-skinned males 1% Subject Lighter-skinned females 7% #DiverseUX

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% Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12% Darker-skinned males #DiverseUX

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% Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12% Darker-skinned males Darker-skinned females 35% #DiverseUX

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% Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12% Darker-skinned males Darker-skinned females 35% And this is just errors in identifying the subject's GENDER #DiverseUX

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% Error Lighter-skinned males 1% Subject Lighter-skinned females 7% 12% Darker-skinned males Darker-skinned females 35% And this is just errors in identifying the subject's GENDER THAT'S A PROBLEM! #DiverseUX

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Just because we CAN do something, doesn't mean we SHOULD do it. #DiverseUX

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Here's where you come in #DiverseUX

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Show up #DiverseUX

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Show up, speak up #DiverseUX

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Show up, speak up & make room #DiverseUX

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"diversity only exists in cheesy stock photos" rawpixel.com #DiverseUX

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Diversity is hard #DiverseUX

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Diversity is hard Why? #DiverseUX

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Change #DiverseUX

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Change Environment #DiverseUX

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Change Environment Language #DiverseUX

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Change Environment Language Systems/Processes #DiverseUX

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Change Environment Language Systems/Processes Attitudes #DiverseUX

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It's a people problem Lack of diversity in tech is not a tech problem... #DiverseUX

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It's a people problem Lack of diversity in tech is not a tech problem... Environment Language Systems/Processes Attitudes #DiverseUX

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It's an empathy problem Lack of diversity in tech is not a tech problem... Environment Language Systems/Processes Attitudes #DiverseUX

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em·pa·thy /ˈempəTHē/ the ability to understand and share the feelings of another #DiverseUX

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empathy is needed in UX diversity is important to UX empathy diversity #DiverseUX

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empathy is needed in UX diversity is important to UX empathy diversity Life Life #DiverseUX

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empathy is needed in UX diversity is important to UX empathy diversity Life Life #DiverseUX

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empathy diversity #DiverseUX

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Any questions? THESE SLIDES CAN BE FOUND AT SPEAKERDECK.COM/TAPPS @tapps @tapps @therealtapps tapps.design

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UX design IS NOT UX THESE SLIDES CAN BE FOUND AT SPEAKERDECK.COM/TAPPS @tapps @tapps @therealtapps tapps.design

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UX design IS NOT UX Thank you! THESE SLIDES CAN BE FOUND AT SPEAKERDECK.COM/TAPPS @tapps @tapps @therealtapps tapps.design