● Generic geek
● Been freelancing in ye olden times™
● Working @ Archilogic
● @g33konaut / github.com/AVGP / ox86.tumblr.com
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Why it matters
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Without testing...
how do you know if your users
… understand your product?
… need your product?
… want your product?
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Without testing...
You don’t know.
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“After you’ve worked on a site for even a few weeks, you can’t see it
freshly anymore You know too much.
The only way to find out if it really works is to test it.”
Steve Krug
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Spectrum of usability testing
Cost for testing
Insights gained
None internal external “lab” scientific
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What you can learn from user testing
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What you can learn from user testing
Expectations
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What you can learn from user testing
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What you can learn from user testing
Dialog flow
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● Warm-up
● Tester thinks aloud
● Don’t “help”
● Take rough notes
● Wrap up
How to usability test 101
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Basic questions about user testing
When to test?
How often to test?
How to test?
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Basic questions about user testing
When to test?
⇒ As soon as possible, starting with prototypes / mockups
How often to test?
⇒ As often as possible, e.g. weekly
How to test?
⇒ Small script or explorative testing
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When to test?
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How often to test?
Who
Audience
What
Problem
How
Implementation
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How often to test?
Who
Audience
What
Problem
How
Implementation
User testing happens
here
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How often to test?
● Test whenever you are about to implement
● Test after you’ve implemented it
● Testing is a continuum
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Conception phase
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How to test in conception phase?
● Five Second Test Sample
● Flow test Sample
● Click test Sample
⇒ usabilityhub.com
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Beta / Live phase
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What was wrong there?
1. Broken flow
2. Broken dialog
3. Superfluous steps
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3 issues in 1 minute
Didn’t take long, huh?
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Testing websites
● Scripted testing
○ Have a user answer questions or carry out tasks
○ peek.usertesting.com - free 5 minute video
● Explorative testing
○ Send a user onto your site without any instructions
○ betapunch.com - $25 per tester
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Testing apps 1: Laptop hugging
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Testing apps 2: Lookback
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Testing anything: Startup style
● Go in a nice cafe / coffee shop
● Exchange drinks for tests
● 5-10 minutes per test session
● Good for exploratory testing