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Waroomͷ։ൃϞνϕʔγϣϯͱ ࠓޙͷϩʔυϚοϓ @nari_ex 1

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ຊൃදͰ఻͍͑ͨ͜ͱ • ͳͥWaroomΛ͸͡Ίͨͷ͔ • ͳʹΛ໨ࢦͯ͠WaroomΛ։ൃ͍ͯ͠Δͷ͔ • ͲͷΑ͏ͳ͜ͱΛߟ͑ͯࠓޙͷػೳΛੜΈग़ͦ͏ͱ͍ͯ͠Δ͔ ※ ػೳͷৄࡉͳઆ໌͸͠ͳ͍ͷͰɺؾʹͳΔํ͸Topotalͷਓʹ͓ ੠͕͚͍ͩ͘͞ʂ 4

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ɹ 1. Waroom஀ੜͷܦҢ 2. Ϟνϕʔγϣϯͱϛογϣϯ 3. ݱࡏͷWaroomͷػೳ঺հ 4. ࠓޙͷϩʔυϚοϓ 5

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ɹ • 2020/03 ண૝ • 2021/01 ΫϩʔζυβϦϦʔε • 2022/11 ΦʔϓϯβϦϦʔε • 2023/10 ਖ਼ࣜϦϦʔε • 2024/06 Waroom Meetup։࠵ ←ŘŵŠŠ 6

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਺ଟ͘ͷࣄۀΞΠσΟΞ͔Βબ͹Εͨ 7

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SREΛ࣠ʹϏδωεΛ͠Α͏ͱܾΊͨཧ༝ 8

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ิ଍: όϦϡʔϓϩϙδγϣϯ • Value Proposition • ސ٬͕ͦͷ঎඼ΛखʹೖΕΔ͜ͱͰސ٬ʹ ΋ͨΒ͞ΕΔ໌֬Ͱ࣮ূՄೳͳརӹ • Value PropositionΛੜΈग़͢ͱ͸ʁ • ސ٬ʹͱͬͯຊ౰ʹඞཁͳՁ஋Λߟ͑ɺͦ ͔͜ΒࣗࣾͷαʔϏε͕࣋ͭಠࣗͷՁ஋Λ ݟग़͢͜ͱ refs: όϦϡʔϓϩϙδγϣϯͱ͸ʁ6ͭͷ੒ޭ ྫͱॻ͖ํ঺հ 9

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৴པੑͷ֊૚ͱιϑτ΢ΣΞ ιϦϡʔγϣϯ ΠϯγσϯτϚωδϝϯτͷྖҬ͸ɺι ϑτ΢ΣΞʹΑΔ՝୊ղܾ͕͖͠Ε͍ͯ ͳ͍ → ΠϯγσϯτϚωδϝϯτπʔϧͷඞ ཁੑΛڧ͘ײͨ͡ 10

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ɹ 1. Waroom஀ੜͷܦҢ 2. Ϟνϕʔγϣϯͱϛογϣϯ 3. ݱࡏͷWaroomͷػೳͷ͝঺հ 4. ࠓޙͷϩʔυϚοϓ 11

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ΠϯγσϯτରԠ͕ͭΒ͍ • @nari_ex ͱ @rrreeeyyy ͸ϓϥΠϚϦ Φϯίʔϧ୲౰ͷܦݧଟ਺ • @sawa_zen ΋ϑϩϯτΤϯυΤϯδχ Ξͱͯ͠ΦϯίʔϧΛܦݧ • ͨ·ʹॆ࣮ײ͸ಘΒΕΔ΋ͷͷɺϚΠ φεͷײ৘͕େ൒Λ઎Ί͍ͯͨ...... 12

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WaroomͷMission 13

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ʮͭΒ͍ʯΠϯγσϯτରԠΛແ͘͢ 14

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ʮͭΒ͍ʯΛੜΈग़͢3ͭͷ՝୊ • ྔͷ՝୊ • ex. ޡใɺޡݕ஌ → Ξϥʔτͷਫ਼͕͍ࠪͨ΁Μ • ࣭ͷ՝୊ • ex. ෮چʹ͕͔͔࣌ؒΔɺରԠϛε͕ੜ͡Δɺղܾࡦ͕ෆ໌ྎ • ࿈ܞͷ՝୊ • ex. ίϛϡχέʔγϣϯϛε΍ϙςϯώοτʢ୭͔͕ରԠͯ͘͠ΕΔͱظ଴ͯ݁͠Ռతʹ ݟಀ͢ʣ͕ى͖Δ • ex. ରԠϝϯόʔʹภΓ͕͋ΔʢଐਓԽ͍ͯ͠Δʣ 15

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3ͭͷ՝୊΁ͷΞϓϩʔν • ྔͷ࡟ݮ • ඞཁͳ΋ͷ͚ͩ௨஌͢Δ • ೔ৗతʹࠜຊରࡦΛߦ͍ɺো֐਺Λஈ֊తʹݮΒ͢ • ࣭ͷ޲্ • ֤޻ఔΛޮ཰ԽɾࣗಈԽ͠ɺਝ଎͔ͭਖ਼֬ʹ෮چରԠΛߦ͏ • ࿈ܞͷڧԽ • ͞·͟·ͳϝϯόʔ͕࿈ܞ͠ͳ͕Β૊৫తʹରԠ͢Δ 16

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վળͷϑΟʔυόοΫϧʔϓΛͭ͘Δ 17

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ɹ 1. Waroom஀ੜͷܦҢ 2. Ϟνϕʔγϣϯͱϛογϣϯ 3. Waroomͷػೳͷ঺հ 4. ࠓޙͷϩʔυϚοϓ 18

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Waroomͷಛ௃ ීஈ௨ΓSlack্ͰΠϯγσϯτରԠΛߦ͏͜ͱͰ ͞·͟·ͳΞγετΛड͚Δ͜ͱ͕Ͱ͖·͢ 19

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ػೳ঺հ: Πϯγσϯτએݴ࣌ ͷ୯७ͳλεΫͷࣗಈԽ • Πϯγσϯτએݴ͕ߦΘΕΔͱҎԼͷ λεΫ͕ࣗಈతʹ࣮ߦ͞Ε·͢ • ઐ༻νϟϯωϧͷ࡞੒ • νϟϯωϧ໊͸Πϯγσϯτ֓ཁ ͔Βࣗಈతʹܾఆ • ରԠϝϯόʔͷট଴ • Runbookͷεςοϓදࣔ 20

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ػೳ঺հ: υΩϡϝϯτͷࣗಈ ੜ੒ • SlackͰͷ΍ΓͱΓΛυΩϡϝϯτʹࣗ ಈతʹ·ͱΊ·͢ • εςʔτυΩϡϝϯτͷࣗಈੜ੒ • ϙετϞʔςϜͷࣗಈੜ੒ 21

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ػೳ঺հ: ରԠޙͷ෼ੳͷڧԽ • ॏಞ౓΍ϥϕϧͳͲͷϝλσʔλ෇༩ ʹΑΔ෼ྨ • Incident Key MetricsͷࣗಈऩूɾՄࢹ Խ • TTR, TTA... • σϓϩΠ਺ͱΠϯγσϯτ਺ͷൺ཰ͷ දࣔ 22

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ɹ 1. Waroom஀ੜͷܦҢ 2. Ϟνϕʔγϣϯͱϛογϣϯ 3. Waroomͷಛ௃ͷ঺հ 4. ࠓޙͷϩʔυϚοϓ 23

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΋ͬͱಋೖ͠΍͘͢ɺ΋ͬͱָʹ 24

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ϦϦʔεϑΣʔζͱ։ൃํ਑ ϦϦʔε ։ൃํ਑ ண૝ʙΦʔϓϯβϦϦʔε Ұ࿈ͷରԠϑϩʔΛ࣮ࢪͰ͖ΔΑ͏ ʹ͢Δ Φʔϓϯβʙਖ਼ࣜϦϦʔε ࣄޙରԠͷτΠϧΛղܾ͢Δ ਖ਼ࣜϦϦʔεҎ߱ ಋೖোนΛऔΓআ͘ + ResponseϑΣʔζͷ՝୊Λղܾ͢Δ 25

ಋೖোนΛऔΓআ͘ 26

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ಋೖোนΛऔΓআ͘ ਺ඦ໊ن໛ͷاۀͷਫ४ʹ߹ΘͤͯɺҎԼͷ2఺Λߦ͏༧ఆͰ͢ɻ • ηΩϡϦςΟͷڧԽ • ΧελϚΠζੑͷ޲্ 27

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௚ۙͷϦϦʔε༧ఆ • ϓϥΠϕʔτΠϯγσϯτػೳ(ࡁ) • PasskeyରԠ(ࡁ) • ֤छυΩϡϝϯτʹର͢Δը૾ͷషΓ෇͚ɾૠೖʢ6݄தʣ • ֤छςϯϓϨʔτͷΧελϚΠζʢ6݄Ҏ߱ɺॱ࣍ϦϦʔεʣ • εςʔτυΩϡϝϯτɺϙετϞʔςϜɺSeverityɺϩʔϧ • ୈࡾऀػؔʹΑΔηΩϡϦςΟೝূͷऔಘʢ6݄தʣ 28

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தظతʹܭը͍ͯ͠Δػೳ • SAMLೝূ(SP Initiatedํࣜ) • Google WorkspaceʹରԠ༧ఆ • Public API 29

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ResponseϑΣʔζͷ՝୊Λղܾ͢Δ 30

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Waroom͕ະղܾͷྖҬͱ͸ • ΠϯγσϯτൃੜʙରԠ։࢝·Ͱͷϓϩηε͸ࣗಈԽࡁΈ • ରԠޙͷৼΓฦΓػೳ΋ࠎ૊Έ͕Ͱ͖ͭͭ͋Δ • ͔͠͠ɺରԠ։࢝ޙ͸·ͩ·ͩΞγετ͕Ͱ͖͍ͯͳ͍ • → ۩ମతʹͲ͕͜ղܾͰ͖͍ͯͳ͍ͷ͔......? 32

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ϖϧιφΛ໌֬ʹ͠ɺରԠϑϩʔΛચ͍ग़͢ • Pre-IncidentϑΣʔζɺResponseϑΣʔζɺPost-IncidentϑΣʔ ζͰͦΕͧΕ෼ղ • ֤εςοϓ͝ͱʹͲͷ͘Β͍ϖΠϯ͕͋Γͦ͏͔Ͳ͏͔Λਪఆ • ݱࡏͷWaroomͷػೳͰղফͨ͠৔ॴͱͰ͖͍ͯͳ͍৔ॴΛಛ ఆ → ResponseϑΣʔζΛ෦෼తʹ঺հ 33

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ResponseϑΣʔζͷػೳΞΠσΟΞ • ΠϯγσϯτίϚϯμʔͷΞγετ • ΞΫγϣϯϦετͷఏࣔ • ఆظΞϥʔϜ • ෮چ୲౰ऀ(Responder)ͷΞγετ • Precheckʢਖ਼ৗੑ֬ೝʣͷࣗಈԽ • ݪҼɾղܾࡦҊͷϦετΞοϓ • ྨࣅΠϯγσϯτͷఏҊ • ίϛϡχέʔγϣϯ୲౰(Liaison)ͷΞγετ • ఆܕతͳίϛϡχέʔγϣϯͷޮ཰Խ • εςʔλεϖʔδ࿈ܞ 35

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ଞʹ΋·ͩ·ͩ΍Γ͍ͨ͜ͱ͸ͨ͘͞Μ...... • ྔతͳ՝୊΁ͷࠜຊతͳΞϓϩʔν • Incidental Incident ͷΩϟονΞοϓͱϑΟϧλϦϯά • ΞϥʔτετʔϜʢ௨শ: ઒ʣ΁ͷରॲ • όʔϯϨʔτϕʔεΞϥʔτͱͷ࿈ܞ • ෮چରԠྗͷڧԽ • ΠϯγσϯτରԠ܇࿅ͷ࢓૊ΈԽ • ରԠσʔλͷ͞ΒͳΔ஝ੵͱ࠶׆༻ • Πϯγσϯτσʔλ΍ϝτϦΫεͷΤΫεϙʔτ 36

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·ͱΊ • WaroomͷMission͸ʮͭΒ͍ʯΠϯγσϯτରԠΛແ͘͢͜ͱ • ݱঢ়ͷWaroom͸ɺΠϯγσϯτରԠʹඞཁͳػೳ͕ἧ͍ͭͭ ͋ΓɺಛʹPost-IncidentϑΣʔζͷ՝୊Λվળ͠͸͡Ί͍ͯ· ͢ • ·ͩ·ͩະணखͷྖҬ͸ଟʑ͋ΔͷͰɺࠓޙ΋ػೳ࣮૷Λ͕Μ ͹͍͖ͬͯ·͢ ! 37

͋Γ͕ͱ͏͍͟͝·ͨ͠ʂ 38