Waroomの開発モチベーションと今後のロードマップ / Waroom development motivation and roadmap
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Narimichi Takamura
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Waroomͷ։ൃϞνϕʔγϣϯͱ ࠓޙͷϩʔυϚοϓ @nari_ex 1
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ຊൃදͰ͍͑ͨ͜ͱ • ͳͥWaroomΛ͡Ίͨͷ͔ • ͳʹΛࢦͯ͠WaroomΛ։ൃ͍ͯ͠Δͷ͔ • ͲͷΑ͏ͳ͜ͱΛߟ͑ͯࠓޙͷػೳΛੜΈग़ͦ͏ͱ͍ͯ͠Δ͔ ※ ػೳͷৄࡉͳઆ໌͠ͳ͍ͷͰɺؾʹͳΔํTopotalͷਓʹ͓ ͕͚͍ͩ͘͞ʂ 4
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ɹ 1. WaroomੜͷܦҢ 2. Ϟνϕʔγϣϯͱϛογϣϯ 3. ݱࡏͷWaroomͷػೳհ 4. ࠓޙͷϩʔυϚοϓ 5
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ɹ • 2020/03 ண • 2021/01 ΫϩʔζυβϦϦʔε • 2022/11 ΦʔϓϯβϦϦʔε • 2023/10 ਖ਼ࣜϦϦʔε • 2024/06 Waroom Meetup։࠵ ←ŘŵŠŠ 6
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ଟ͘ͷࣄۀΞΠσΟΞ͔ΒબΕͨ 7
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SREΛ࣠ʹϏδωεΛ͠Α͏ͱܾΊͨཧ༝ 8
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ิ: όϦϡʔϓϩϙδγϣϯ • Value Proposition • ސ٬͕ͦͷΛखʹೖΕΔ͜ͱͰސ٬ʹ ͨΒ͞ΕΔ໌֬Ͱ࣮ূՄೳͳརӹ • Value PropositionΛੜΈग़͢ͱʁ • ސ٬ʹͱͬͯຊʹඞཁͳՁΛߟ͑ɺͦ ͔͜ΒࣗࣾͷαʔϏε͕࣋ͭಠࣗͷՁΛ ݟग़͢͜ͱ refs: όϦϡʔϓϩϙδγϣϯͱʁ6ͭͷޭ ྫͱॻ͖ํհ 9
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৴པੑͷ֊ͱιϑτΣΞ ιϦϡʔγϣϯ ΠϯγσϯτϚωδϝϯτͷྖҬɺι ϑτΣΞʹΑΔ՝ղܾ͕͖͠Ε͍ͯ ͳ͍ → ΠϯγσϯτϚωδϝϯτπʔϧͷඞ ཁੑΛڧ͘ײͨ͡ 10
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ɹ 1. WaroomੜͷܦҢ 2. Ϟνϕʔγϣϯͱϛογϣϯ 3. ݱࡏͷWaroomͷػೳͷ͝հ 4. ࠓޙͷϩʔυϚοϓ 11
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ΠϯγσϯτରԠ͕ͭΒ͍ • @nari_ex ͱ @rrreeeyyy ϓϥΠϚϦ Φϯίʔϧ୲ͷܦݧଟ • @sawa_zen ϑϩϯτΤϯυΤϯδχ Ξͱͯ͠ΦϯίʔϧΛܦݧ • ͨ·ʹॆ࣮ײಘΒΕΔͷͷɺϚΠ φεͷײ͕େΛΊ͍ͯͨ...... 12
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WaroomͷMission 13
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ʮͭΒ͍ʯΠϯγσϯτରԠΛແ͘͢ 14
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ʮͭΒ͍ʯΛੜΈग़͢3ͭͷ՝ • ྔͷ՝ • ex. ޡใɺޡݕ → Ξϥʔτͷਫ਼͕͍ࠪͨΜ • ࣭ͷ՝ • ex. ෮چʹ͕͔͔࣌ؒΔɺରԠϛε͕ੜ͡Δɺղܾࡦ͕ෆ໌ྎ • ࿈ܞͷ՝ • ex. ίϛϡχέʔγϣϯϛεϙςϯώοτʢ୭͔͕ରԠͯ͘͠ΕΔͱظͯ݁͠Ռతʹ ݟಀ͢ʣ͕ى͖Δ • ex. ରԠϝϯόʔʹภΓ͕͋ΔʢଐਓԽ͍ͯ͠Δʣ 15
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3ͭͷ՝ͷΞϓϩʔν • ྔͷݮ • ඞཁͳͷ͚ͩ௨͢Δ • ৗతʹࠜຊରࡦΛߦ͍ɺোΛஈ֊తʹݮΒ͢ • ࣭ͷ্ • ֤ఔΛޮԽɾࣗಈԽ͠ɺਝ͔ͭਖ਼֬ʹ෮چରԠΛߦ͏ • ࿈ܞͷڧԽ • ͞·͟·ͳϝϯόʔ͕࿈ܞ͠ͳ͕Β৫తʹରԠ͢Δ 16
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վળͷϑΟʔυόοΫϧʔϓΛͭ͘Δ 17
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ɹ 1. WaroomੜͷܦҢ 2. Ϟνϕʔγϣϯͱϛογϣϯ 3. Waroomͷػೳͷհ 4. ࠓޙͷϩʔυϚοϓ 18
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Waroomͷಛ ීஈ௨ΓSlack্ͰΠϯγσϯτରԠΛߦ͏͜ͱͰ ͞·͟·ͳΞγετΛड͚Δ͜ͱ͕Ͱ͖·͢ 19
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ػೳհ: Πϯγσϯτએݴ࣌ ͷ୯७ͳλεΫͷࣗಈԽ • Πϯγσϯτએݴ͕ߦΘΕΔͱҎԼͷ λεΫ͕ࣗಈతʹ࣮ߦ͞Ε·͢ • ઐ༻νϟϯωϧͷ࡞ • νϟϯωϧ໊Πϯγσϯτ֓ཁ ͔Βࣗಈతʹܾఆ • ରԠϝϯόʔͷট • Runbookͷεςοϓදࣔ 20
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ػೳհ: υΩϡϝϯτͷࣗಈ ੜ • SlackͰͷΓͱΓΛυΩϡϝϯτʹࣗ ಈతʹ·ͱΊ·͢ • εςʔτυΩϡϝϯτͷࣗಈੜ • ϙετϞʔςϜͷࣗಈੜ 21
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ػೳհ: ରԠޙͷੳͷڧԽ • ॏಞϥϕϧͳͲͷϝλσʔλ༩ ʹΑΔྨ • Incident Key MetricsͷࣗಈऩूɾՄࢹ Խ • TTR, TTA... • σϓϩΠͱΠϯγσϯτͷൺͷ දࣔ 22
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ɹ 1. WaroomੜͷܦҢ 2. Ϟνϕʔγϣϯͱϛογϣϯ 3. Waroomͷಛͷհ 4. ࠓޙͷϩʔυϚοϓ 23
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ͬͱಋೖ͘͢͠ɺͬͱָʹ 24
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ϦϦʔεϑΣʔζͱ։ൃํ ϦϦʔε ։ൃํ ணʙΦʔϓϯβϦϦʔε Ұ࿈ͷରԠϑϩʔΛ࣮ࢪͰ͖ΔΑ͏ ʹ͢Δ Φʔϓϯβʙਖ਼ࣜϦϦʔε ࣄޙରԠͷτΠϧΛղܾ͢Δ ਖ਼ࣜϦϦʔεҎ߱ ಋೖোนΛऔΓআ͘ + ResponseϑΣʔζͷ՝Λղܾ͢Δ 25
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ಋೖোนΛऔΓআ͘ 26
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ಋೖোนΛऔΓআ͘ ඦ໊نͷاۀͷਫ४ʹ߹ΘͤͯɺҎԼͷ2Λߦ͏༧ఆͰ͢ɻ • ηΩϡϦςΟͷڧԽ • ΧελϚΠζੑͷ্ 27
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ۙͷϦϦʔε༧ఆ • ϓϥΠϕʔτΠϯγσϯτػೳ(ࡁ) • PasskeyରԠ(ࡁ) • ֤छυΩϡϝϯτʹର͢Δը૾ͷషΓ͚ɾૠೖʢ6݄தʣ • ֤छςϯϓϨʔτͷΧελϚΠζʢ6݄Ҏ߱ɺॱ࣍ϦϦʔεʣ • εςʔτυΩϡϝϯτɺϙετϞʔςϜɺSeverityɺϩʔϧ • ୈࡾऀػؔʹΑΔηΩϡϦςΟೝূͷऔಘʢ6݄தʣ 28
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தظతʹܭը͍ͯ͠Δػೳ • SAMLೝূ(SP Initiatedํࣜ) • Google WorkspaceʹରԠ༧ఆ • Public API 29
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ResponseϑΣʔζͷ՝Λղܾ͢Δ 30
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Waroom͕ະղܾͷྖҬͱ • ΠϯγσϯτൃੜʙରԠ։࢝·ͰͷϓϩηεࣗಈԽࡁΈ • ରԠޙͷৼΓฦΓػೳࠎΈ͕Ͱ͖ͭͭ͋Δ • ͔͠͠ɺରԠ։࢝ޙ·ͩ·ͩΞγετ͕Ͱ͖͍ͯͳ͍ • → ۩ମతʹͲ͕͜ղܾͰ͖͍ͯͳ͍ͷ͔......? 32
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ϖϧιφΛ໌֬ʹ͠ɺରԠϑϩʔΛચ͍ग़͢ • Pre-IncidentϑΣʔζɺResponseϑΣʔζɺPost-IncidentϑΣʔ ζͰͦΕͧΕղ • ֤εςοϓ͝ͱʹͲͷ͘Β͍ϖΠϯ͕͋Γͦ͏͔Ͳ͏͔Λਪఆ • ݱࡏͷWaroomͷػೳͰղফͨ͠ॴͱͰ͖͍ͯͳ͍ॴΛಛ ఆ → ResponseϑΣʔζΛ෦తʹհ 33
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ResponseϑΣʔζͷػೳΞΠσΟΞ • ΠϯγσϯτίϚϯμʔͷΞγετ • ΞΫγϣϯϦετͷఏࣔ • ఆظΞϥʔϜ • ෮چ୲ऀ(Responder)ͷΞγετ • Precheckʢਖ਼ৗੑ֬ೝʣͷࣗಈԽ • ݪҼɾղܾࡦҊͷϦετΞοϓ • ྨࣅΠϯγσϯτͷఏҊ • ίϛϡχέʔγϣϯ୲(Liaison)ͷΞγετ • ఆܕతͳίϛϡχέʔγϣϯͷޮԽ • εςʔλεϖʔδ࿈ܞ 35
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ଞʹ·ͩ·ͩΓ͍ͨ͜ͱͨ͘͞Μ...... • ྔతͳ՝ͷࠜຊతͳΞϓϩʔν • Incidental Incident ͷΩϟονΞοϓͱϑΟϧλϦϯά • ΞϥʔτετʔϜʢ௨শ: ʣͷରॲ • όʔϯϨʔτϕʔεΞϥʔτͱͷ࿈ܞ • ෮چରԠྗͷڧԽ • ΠϯγσϯτରԠ܇࿅ͷΈԽ • ରԠσʔλͷ͞ΒͳΔੵͱ࠶׆༻ • ΠϯγσϯτσʔλϝτϦΫεͷΤΫεϙʔτ 36
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·ͱΊ • WaroomͷMissionʮͭΒ͍ʯΠϯγσϯτରԠΛແ͘͢͜ͱ • ݱঢ়ͷWaroomɺΠϯγσϯτରԠʹඞཁͳػೳ͕ἧ͍ͭͭ ͋ΓɺಛʹPost-IncidentϑΣʔζͷ՝Λվળ͠͡Ί͍ͯ· ͢ • ·ͩ·ͩະணखͷྖҬଟʑ͋ΔͷͰɺࠓޙػೳ࣮Λ͕Μ ͍͖ͬͯ·͢ ! 37
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͋Γ͕ͱ͏͍͟͝·ͨ͠ʂ 38