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Supporting Continuous Deployment or Let’s Ship Monday, June 10, 13

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4 million users 300 new requests/day 550 replies/day 14 supportocats Monday, June 10, 13

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Monday, June 10, 13

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I deployed https://github.com/ github/github/pull/11824 which should fix some archive issues (zip / tar downloads). If you see any problems around generating repo archives in the next couple days ping me. foca Monday, June 10, 13

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Monday, June 10, 13

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Monday, June 10, 13

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GOOD BUG REPORTS * identify a bug (not user error, etc.) * recreate a bug, document well * include user data from support requests Monday, June 10, 13

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0 15 30 45 60 day 1 day 2 day 3 day 4 day 5 day 6 day 7 Support Load Well, they noticed Took care of the bugs change is hard Edge cases none some a bunch a metric ton a shit ton Monday, June 10, 13

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GitHub Issues Monday, June 10, 13

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Monday, June 10, 13

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Sorting a lot of data Bugs and bugs and complaints and complaints and complaints. Data was emotional Users who care are users who swear. Monday, June 10, 13

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Monday, June 10, 13

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Fuck YEAH, dossier Monday, June 10, 13

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Squash bugs Monday, June 10, 13

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Monday, June 10, 13

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Rows and rows: Hard to ignore. Monday, June 10, 13

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Hits you right in the feels: “As a (partially) colorblind user, I find the new tags to be a lot more difficult to scan at a glance.” Monday, June 10, 13

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Also in the feels: “Under the new label styles, instead of 46 distinct colors, we can distinguish about six. All the reds/pinks/oranges look the same, all the black/light grey/dark grey look the same.” Monday, June 10, 13

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Two hours later: “Damn, nice comprehensive list. I'm about to deploy fixes for the bugs pertaining to ‘can't delete labels’ and ‘can't add labels after removing all of them’.” Monday, June 10, 13

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Two hours later: “You are my hero.” Monday, June 10, 13

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Monday, June 10, 13

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Monday, June 10, 13

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low ego==fun people Monday, June 10, 13

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low ego==fun people Monday, June 10, 13

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Fin Monday, June 10, 13

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Fin Monday, June 10, 13