Factory, Workshop, Stage

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FACTORY, WORKSHOP, STAGE Sarah Mei SCNA 2015 Evolving Models of Software Creation https://www.flickr.com/photos/chiaralily/5597874964

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Hi! I’m Sarah. https://www.flickr.com/photos/lesphotosdejerome/514323710 @sarahmei all the places

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Most software projects fail https://www.flickr.com/photos/brentleimenstoll/8403455075

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https://www.flickr.com/photos/brentleimenstoll/8403455075 Projects never fail for technical reasons

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“The data store was too slow” https://www.flickr.com/photos/zeusandhera/2112069242

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Clean code is great https://www.flickr.com/photos/designmag/3637029694

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Clean code is not enough https://www.flickr.com/photos/designmag/3637029694

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Computers: easy https://www.flickr.com/photos/chrishunkeler/6962418534

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PEOPLE https://www.flickr.com/photos/chrishunkeler/6962418534

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SOFTWARE IS PEOPLE https://www.flickr.com/photos/chrishunkeler/6962418534

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https://www.flickr.com/photos/chrishunkeler/6962418534 We need a model

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MODEL: FACTORY https://www.flickr.com/photos/fordeu/5709826282

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Assembly Line https://www.flickr.com/photos/fordeu/5709826282

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Mass production https://www.flickr.com/photos/fordeu/5709826282

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Deming & Taylor https://www.flickr.com/photos/fordeu/5709826282

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Commodity Repeatable Replaceable https://www.flickr.com/photos/image-catalog/18100395184

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Managers do all the thinking https://www.flickr.com/photos/image-catalog/18100395184

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Focus is quality https://www.flickr.com/photos/image-catalog/18100395184

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No developer believes this. https://www.flickr.com/photos/82955120@N05/7688424780

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“Factory” is in the water https://www.flickr.com/photos/82955120@N05/7688424780

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“Factory” is in the language https://www.flickr.com/photos/82955120@N05/7688424780

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https://www.flickr.com/photos/82955120@N05/7688424780

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PRODUCT SHIPPING https://www.flickr.com/photos/82955120@N05/7688424780

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PRODUCT SHIPPING DEVELOPER PRODUCTIVITY WORK QUALITY EMPLOYMENT INDUSTRY https://www.flickr.com/photos/82955120@N05/7688424780

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PRODUCT SHIPPING DESIGN IMPLEMENTATION DEVELOPER PRODUCTIVITY WORK QUALITY EMPLOYMENT INDUSTRY https://www.flickr.com/photos/82955120@N05/7688424780

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PRODUCT SHIPPING DESIGN IMPLEMENTATION DEVELOPER PRODUCTIVITY WORK QUALITY EMPLOYMENT INDUSTRY INTEGRATION REMOTE FULLSTACK MANAGEMENT https://www.flickr.com/photos/82955120@N05/7688424780

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PRODUCT SHIPPING DESIGN IMPLEMENTATION DEVELOPER PRODUCTIVITY WORK QUALITY EMPLOYMENT INDUSTRY HUMAN RESOURCES INTELLECTUAL PROPERTY ASSETS INTEGRATION REMOTE FULLSTACK MANAGEMENT https://www.flickr.com/photos/82955120@N05/7688424780

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We unconsciously refer to it https://www.flickr.com/photos/atoach/4256592098

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It’s the post- industrial default https://www.flickr.com/photos/atoach/4256592098

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We don’t have to use it in software https://www.flickr.com/photos/andyarmstrong/17935499125

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MODEL: WORKSHOP https://www.flickr.com/photos/therisinsun/5919003098

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https://www.flickr.com/photos/therisinsun/5919003098 Masters, Journeymen, Apprentices

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https://www.flickr.com/photos/therisinsun/5919003098 One-of-a-kind

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https://www.flickr.com/photos/therisinsun/5919003098 Pride of workmanship

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https://www.flickr.com/photos/therisinsun/5919003098 Developers do the thinking

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It’s a different view on software https://www.flickr.com/photos/22711505@N05/7304819202

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https://www.flickr.com/photos/22711505@N05/7304819202 It suggests different actions

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https://www.flickr.com/photos/5_v/12199855844 Round 1: Questions

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https://www.flickr.com/photos/jarodcarruthers/16631103620 How do I hire? train? work? remove?

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https://www.flickr.com/photos/jarodcarruthers/16631103620 1. How do I hire? F: similarity

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https://www.flickr.com/photos/jarodcarruthers/16631103620 1. How do I hire? F: similarity W: potential

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https://www.flickr.com/photos/jarodcarruthers/16631103620 2. How do I train?

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https://www.flickr.com/photos/jarodcarruthers/16631103620 2. How do I train? F: books, classes

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https://www.flickr.com/photos/jarodcarruthers/16631103620 2. How do I train? F: books, classes W: guided learning

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https://www.flickr.com/photos/jarodcarruthers/16631103620 3. How do I work?

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https://www.flickr.com/photos/jarodcarruthers/16631103620 3. How do I work? F: individually

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https://www.flickr.com/photos/jarodcarruthers/16631103620 3. How do I work? F: individually W: a mix

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https://www.flickr.com/photos/jarodcarruthers/16631103620 4. How do I remove?

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https://www.flickr.com/photos/jarodcarruthers/16631103620 4. How do I remove? F: pink slip

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https://www.flickr.com/photos/jarodcarruthers/16631103620 4. How do I remove? F: pink slip W: offer assistance

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https://www.flickr.com/photos/5_v/12199855844 Seems legit

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https://www.flickr.com/photos/5_v/12199855844 We want to believe

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https://www.flickr.com/photos/andyarmstrong/17935499125 Round 2: Observations

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https://www.flickr.com/photos/jarodcarruthers/16631103620 5. No more “products”

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https://www.flickr.com/photos/jarodcarruthers/16631103620 F: ??? 5. No more “products”

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? 5. No more “products”

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https://www.flickr.com/photos/jarodcarruthers/16631103620 6. Customers involved

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https://www.flickr.com/photos/jarodcarruthers/16631103620 F: call support 6. Customers involved

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: call support 6. Customers involved

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https://www.flickr.com/photos/jarodcarruthers/16631103620 7. Expensive turnover

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https://www.flickr.com/photos/jarodcarruthers/16631103620 7. Expensive turnover F: ???

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: lost investment 7. Expensive turnover F: ???

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https://www.flickr.com/photos/jarodcarruthers/16631103620 8. Bad hire = disaster

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https://www.flickr.com/photos/jarodcarruthers/16631103620 F: ??? 8. Bad hire = disaster

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? 8. Bad hire = disaster

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https://www.flickr.com/photos/jarodcarruthers/16631103620 9. Silos make it harder

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https://www.flickr.com/photos/jarodcarruthers/16631103620 F: ??? 9. Silos make it harder

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? 9. Silos make it harder

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We’re missing a model https://www.flickr.com/photos/brentleimenstoll/8406018638

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https://www.flickr.com/photos/brentleimenstoll/8406018638 Projects fail because people

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https://www.flickr.com/photos/brentleimenstoll/8406018638 We need a model centered on people

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https://www.flickr.com/photos/brentleimenstoll/8406018638 We need a model centered on people not product

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MODEL: STAGE https://www.flickr.com/photos/ny156uk/8151247360

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A play: just dialog https://www.flickr.com/photos/ny156uk/8151247360

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A script: just a skeleton https://www.flickr.com/photos/ny156uk/8151247360

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Actors selected https://www.flickr.com/photos/pss/424540015

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First rehearsal: script & ideas https://www.flickr.com/photos/pss/424540015

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Rehearsals change ideas https://www.flickr.com/photos/pss/424540015

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Actors play off each other https://www.flickr.com/photos/pss/424540015

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There’s a lot of bad acting https://www.flickr.com/photos/pss/424540015

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The team gels https://www.flickr.com/photos/pss/424540015

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They find a direction https://www.flickr.com/photos/pss/424540015

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Lots of hard work ahead https://www.flickr.com/photos/stanzim/20191122833

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Direction may change https://www.flickr.com/photos/stanzim/20191122833

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OPENING NIGHT doesn’t move! https://www.flickr.com/photos/webtreatsetc/4430285700

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Creativity on a deadline https://www.flickr.com/photos/webtreatsetc/4430285700

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Elements of art, with boundaries https://www.flickr.com/photos/webtreatsetc/4430285700

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Constrained by script & deadline https://www.flickr.com/photos/webtreatsetc/4430285700

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Software always has constraints https://www.flickr.com/photos/stanzim/15562256414

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Software should allow us creativity https://www.flickr.com/photos/stanzim/15562256414

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Script: “e-commerce site” https://www.flickr.com/photos/stanzim/15562256414

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Deadline: “done by June 2” https://www.flickr.com/photos/stanzim/15562256414

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How: depends on team https://www.flickr.com/photos/stanzim/15562256414

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https://www.flickr.com/photos/5_v/12199855844 Can we ask it questions?

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https://www.flickr.com/photos/jarodcarruthers/16631103620 How do I hire? train? work? remove?

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https://www.flickr.com/photos/jarodcarruthers/16631103620 F: similarity W: potential 1. How do I hire?

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https://www.flickr.com/photos/jarodcarruthers/16631103620 F: similarity W: potential S: what they’ll add 1. How do I hire?

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https://www.flickr.com/photos/jarodcarruthers/16631103620 F: books, classes W: guided learning 2. How do I train?

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https://www.flickr.com/photos/jarodcarruthers/16631103620 F: books, classes W: guided learning S: hang out, just do 2. How do I train?

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https://www.flickr.com/photos/jarodcarruthers/16631103620 F: individually W: a mix 3. How do I work?

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https://www.flickr.com/photos/jarodcarruthers/16631103620 F: individually W: a mix S: a mix 3. How do I work?

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https://www.flickr.com/photos/jarodcarruthers/16631103620 F: pink slip W: offer assistance 4. How do I remove?

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https://www.flickr.com/photos/jarodcarruthers/16631103620 F: pink slip W: offer assistance S: different team 4. How do I remove?

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https://www.flickr.com/photos/5_v/12199855844 Stage answers questions better

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: building a thing F: producing things 5. No more “products”

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: building a thing F: producing things S: creating an experience 5. No more “products”

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: accept our work F: call support 6. Customers involved

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: accept our work F: call support S: contribute! 6. Customers involved

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: lost investment F: ??? 7. Expensive turnover

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: lost investment F: ??? S: different styles, group re-gels 7. Expensive turnover

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? 8. Bad hire = disaster

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? S: no more ability to “play” 8. Bad hire = disaster

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? 9. Silos make it harder

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https://www.flickr.com/photos/jarodcarruthers/16631103620 W: ??? F: ??? S: no rehearsals = quality varies 9. Silos make it harder

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https://www.flickr.com/photos/5_v/12199855844 Stage explains observations better

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https://www.flickr.com/photos/glassholic/18419412479 Models co-exist

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Factory shows us the business around us https://www.flickr.com/photos/glassholic/18419412479

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Workshop shows us hands-on-keyboard https://www.flickr.com/photos/glassholic/18419412479

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https://www.flickr.com/photos/chrishunkeler/6962418534 how we work together Stage shows us:

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https://www.flickr.com/photos/chrishunkeler/6962418534 how we relate to each other Stage shows us:

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https://www.flickr.com/photos/chrishunkeler/6962418534 how we keep joy and creativity Stage shows us:

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https://www.flickr.com/photos/chrishunkeler/6962418534 group dynamics Stage shows us:

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https://www.flickr.com/photos/chrishunkeler/6962418534 people Stage shows us:

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https://www.flickr.com/photos/chrishunkeler/6962418534 the hardest part of software Stage shows us:

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https://www.flickr.com/photos/chrishunkeler/6962418534 Try it

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It’s messy https://www.flickr.com/photos/abstract-art-fons/8958250964

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It’s chaotic https://www.flickr.com/photos/abstract-art-fons/8958250964

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It’s holistic https://www.flickr.com/photos/abstract-art-fons/8958250964

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It’s inclusive https://www.flickr.com/photos/abstract-art-fons/8958250964

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It’s accessible https://www.flickr.com/photos/abstract-art-fons/8958250964

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It’s human https://www.flickr.com/photos/abstract-art-fons/8958250964

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Just like software https://www.flickr.com/photos/abstract-art-fons/8958250964

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Sarah Mei, DevMynd Software Thank you! @sarahmei https://www.flickr.com/photos/chiaralily/5597874964