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The fourth class Wednesday, November 30, 2011

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Week 1. The value of research Week 2. Try out silly observation Week 3. Learn & practice specifics Week 4+. Group projects Wednesday, November 30, 2011

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Lived it 2 Experience Building & Iterating 3 Embedded Observation 3 Interviews Academia Real Science 2 Imagining Observing Trends Courage User Testing 3 Experimentation 3 Remember those methods Wednesday, November 30, 2011

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The reading Wednesday, November 30, 2011

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The assignment Wednesday, November 30, 2011

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[email protected] Wednesday, November 30, 2011

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“We observed that there is a disconnection between the physical exhibitions and the information that is supposed to guide the visitors around the museum” Myn, Prachi & Guri Wednesday, November 30, 2011

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Observations at the Metropolitan Museum of Art Wednesday, November 30, 2011

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People used di erent mediums for way-finding; for the most part the phone was used as a recorder, with the exception of one tourist who used it as an interpreter; people had the desire to get a closer look of the artwork. Sarah, Sana, MinSeung, Minnie Wednesday, November 30, 2011

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Every day, visitors, looking inspired and looking lost, wander the Met’s glorious labyrinth of art and artifacts. Wednesday, November 30, 2011

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The lack of wireless internet infrastructure severely limits the digital mobile interactivity visitors can have with the art. Here are some activities that visitor’s resort to: OBSERVATIONS @ THE MET | TONY CHU, TASH WONG, NIKKI SYLIANTENG, JOONSEO BAE | NOV. 28, ‘11 The audio tours are great for solitary visitors but make it difficult to converse if you are visiting the museum with a group. Some artists / art students enjoy their solitary time at the museum by sketching different pieces. 1.) Audio tours 2.) Sketching 3.) Guided Tours Visitors seemed the most engrossed when they were on a guided tour, as guides not only tell a more focused and in-depth story, but can also respond to questions vistors might have as their go through a gallery. Wednesday, November 30, 2011

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Personas Wednesday, November 30, 2011

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Wednesday, November 30, 2011

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Bad Research Wednesday, November 30, 2011

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John is "the egg man." He enjoys sitting on cornflakes waiting for traffic and in gardens waiting for the sun. Tends to cry. #badpersonas @AnthroPunk Wednesday, November 30, 2011

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Good Personas Wednesday, November 30, 2011

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People are not simple Wednesday, November 30, 2011

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Personas should not be simple either. Make meaningful associations. Wednesday, November 30, 2011

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Wednesday, November 30, 2011

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Redacted Wednesday, November 30, 2011

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Today Wednesday, November 30, 2011

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Facilitating and Personas Wednesday, November 30, 2011

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In Class Reading Google “MailChimp Remote” (not the ad) Wednesday, November 30, 2011

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Goals & Objectives Finish Them. Use designstaff, kuniavasky, & last week. Best looking one goes to the Met tonight. Wednesday, November 30, 2011

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Final Project Wednesday, November 30, 2011

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Constraints Three Weeks Don’t really know research Wednesday, November 30, 2011

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100 hours per group Wednesday, November 30, 2011

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1. Offer insight to the Met about their site 2. Sweet Portfolio Piece for Design Research 3. Create sketches or beautiful mockups Wednesday, November 30, 2011

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Wednesday, November 30, 2011

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1. Define the audience & their goals Wednesday, November 30, 2011

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1. Define the audience & their goals 2. Facilitator Guide Wednesday, November 30, 2011

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1. Define the audience & their goals 2. Facilitator Guide 3. Recruiting Wednesday, November 30, 2011

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1. Define the audience & their goals 2. Facilitator Guide 3. Recruiting 4. Observing Wednesday, November 30, 2011

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Tasks are stupid but necessary Wednesday, November 30, 2011

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Facilitator Guide Wednesday, November 30, 2011

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Facilitator Guide 1. Intro Wednesday, November 30, 2011

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Facilitator Guide 1. Intro 2. Incentive Wednesday, November 30, 2011

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Facilitator Guide 1. Intro 2. Incentive 3. Passionate tasks Wednesday, November 30, 2011

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Facilitator Guide 1. Intro 2. Incentive 3. Passionate tasks 4. Pre-determined tasks Wednesday, November 30, 2011

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Facilitator Guide 1. Intro 2. Incentive 3. Passionate tasks 4. Pre-determined tasks 5. Questions Wednesday, November 30, 2011

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Facilitator Guide 1. Intro 2. Incentive 3. Passionate tasks 4. Pre-determined tasks 5. Questions 6. Wrap up (incentives again) Wednesday, November 30, 2011

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usabilla.com login: themet pwd: ****** Wednesday, November 30, 2011

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Wednesday, November 30, 2011

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1. Define the audience & their goals Wednesday, November 30, 2011

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1. Define the audience & their goals 2. Create tasks that address those goals Wednesday, November 30, 2011

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1. Define the audience & their goals 2. Create tasks that address those goals 3. Get the right people Wednesday, November 30, 2011

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1. Define the audience & their goals 2. Create tasks that address those goals 3. Get the right people 4. Watch them try to perform tasks Wednesday, November 30, 2011

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1. Define the audience & their goals 2. Create tasks that address those goals 3. Get the right people 4. Watch them try to perform tasks 5. Personas Wednesday, November 30, 2011

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Assignments * See site Wednesday, November 30, 2011