Closing  the  gaps  with   Google  Apps   Cloud  Compu)ng  for  non-­‐geeks   Jonathan  Gwyer   

HDG  Networks   •  Small,  family  run  business  based  in  Whitstable   •  Clients  throughout  Kent,  London  and  further  afield   •  Insured,  VAT  registered  and  approved  by  Trading   Standards   

fairly marvellous •  Web design •  Affordable for small / start-up businesses •  Easy to update and grow yourself 

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We  love  free  stuff   •  Improve  your  email   •  Organise  your  calendar   •  Document  collabora)on   

Adding  Apps   •  Organise  a  big  mee)ng   •  Sort  your  tasks   •  Develop  your  clients   •  Ensure  customer  sa)sfac)on   

What  is  the  “Cloud”?   

No,  really,  what  is  the  “Cloud”?   

The  “cloud”  is  the  service   •  Fast  &  cheap  internet  connec)ons  are  the  enabler   •  We  use  the  internet  to  access  resources  and  services   that  previously  we  used  to  have  to  buy  and  use  in-­‐ house   •  We  don’t  care  about  the  nuts  and  bolts,  it’s  the   service  that  maSers   

The  “cloud”  delivers:   •  Infrastructure   •  Storage   •  SoUware   

Save  money   •  Minimal  capital  outlay   •  Almost  all  support  /  administra)on  costs  outsourced   •  Easy  and  cheap  to  scale   

Google  Apps  Free   •  Can  be  done  with  Gmail,  Google  Calendar  etc.   •  Google  Apps  allows  the  use  of  your  own   domain  name   •  7GB  mailbox  and  great  mobile  synchronisa)on   

Google  Apps  Business   •  25GB  mailbox  (with  great  mail,  calendar  and   contacts  synchronisa)on  for  Outlook)   •  24x7  Support  &  99.9%  up)me  SLA   •  £33+VAT  per  mailbox  per  year   

Google  Apps  Synchronisa)on   •  2  way  –  what  you  do  on  device  is  mirrored  on   the  others   •  Backs  up  your  phone  and  PC  data     •  Push  mobile  synchronisa)on   

Gmail:    “I  don’t  like  it...”   

Gmail:    “I  don’t  like  it...”   

Well  if  it’s  ok  for  7,000...   •  Rentokil    35,000   •  Jaguar    15,000   •  Specsavers  2,500   •  Guardian    2,000   •  Telegraph    2,000   

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Google  Apps  Synchronisa)on   •  Through  the  cloud  –  no  need  to  plug  your   phone  into  your  PC   •  Your  office  can  manage  your  calendar  but  you   can  s)ll  be  in  control   

Document  Collabora)on   •  If  your  informa)on  is  secure  and  remote  then  you   can  share  it   •  Big  organisa)ons    -­‐  mul)ple  loca)ons   •  Small  organisa)ons  –  one  becomes  many   

Collabora)on   

Time  for  some  Apps!   •  Extend  Google  Apps  with  more  func)onality   •  Single  sign  on   •  Linked  data   

Tungle.me   •  Helps  organise  mee)ngs  with  aSendees  across   different  organisa)ons   •  Synchronises  with  your  Google  calendar   

GQueues   •  Track  and  share  tasks   •  Synchronises  with  your  Google  calendar  and  can  link   to  email   

insightly   •  Simple  but  powerful  CRM   

assistly   •  Track  and  record  your  customer  interac)ons   

Thank  You   Any  ques)ons?