Brad Nunnally @bnunnally
The Myth of
Paying Attention
Big
Design
Conference
June
2012
#MythAttn
Slide 2
Slide 2 text
No content
Slide 3
Slide 3 text
No content
Slide 4
Slide 4 text
No content
Slide 5
Slide 5 text
No content
Slide 6
Slide 6 text
No content
Slide 7
Slide 7 text
We
have
busy
lives
We
rely
on
past
expectations
&
habits
There
are
gaps
between
interactions
Mislead
by
our
peers
Training Fails
Slide 8
Slide 8 text
Leap is a start
Slide 9
Slide 9 text
No content
Slide 10
Slide 10 text
No content
Slide 11
Slide 11 text
No content
Slide 12
Slide 12 text
No content
Slide 13
Slide 13 text
But, why does
it happen?
Slide 14
Slide 14 text
No content
Slide 15
Slide 15 text
No content
Slide 16
Slide 16 text
No content
Slide 17
Slide 17 text
Change Blindness
Slide 18
Slide 18 text
No content
Slide 19
Slide 19 text
Would You Notice?
Slide 20
Slide 20 text
Would You Notice?
Slide 21
Slide 21 text
Here’s The Proof
Slide 22
Slide 22 text
Here’s The Proof
Slide 23
Slide 23 text
1999
Slide 24
Slide 24 text
2002
Slide 25
Slide 25 text
2005
Slide 26
Slide 26 text
2007
Slide 27
Slide 27 text
2010
http://www.lukew.com/ff/entry.asp?178
Slide 28
Slide 28 text
No content
Slide 29
Slide 29 text
No content
Slide 30
Slide 30 text
Selective Attention
Slide 31
Slide 31 text
No content
Slide 32
Slide 32 text
No content
Slide 33
Slide 33 text
No content
Slide 34
Slide 34 text
No content
Slide 35
Slide 35 text
No content
Slide 36
Slide 36 text
No content
Slide 37
Slide 37 text
No content
Slide 38
Slide 38 text
No content
Slide 39
Slide 39 text
No content
Slide 40
Slide 40 text
No content
Slide 41
Slide 41 text
No content
Slide 42
Slide 42 text
No content
Slide 43
Slide 43 text
No content
Slide 44
Slide 44 text
We’re all a little slow
80
Millisecond
Rule
Perception
occurs
before
understanding
Our
minds
constructed
the
“present”
Slide 45
Slide 45 text
It’s all a guessing game
Memory
+
Perception
+
Expectations
=
Reality
Sometimes
part
of
the
equation
is
wrong
Blind
Men
&
The
Elephant
Slide 46
Slide 46 text
No content
Slide 47
Slide 47 text
No content
Slide 48
Slide 48 text
"I
did
not
see
that
big
red
bar
at
the
bottom
that
says
click
here
for
more
information"
“How
did
I
NOT
see
that?”
“I
must
have
missed
that
button”
“I
could
have
used
what?”
“Ohh,
well
that
makes
sense
now
that
I
see
it.”
Slide 49
Slide 49 text
Screenshot from PE
Usability Testing
Slide 50
Slide 50 text
Screenshot from PE
Usability Testing
Slide 51
Slide 51 text
Screenshot from PE
Usability Testing
Slide 52
Slide 52 text
No content
Slide 53
Slide 53 text
No content
Slide 54
Slide 54 text
No content
Slide 55
Slide 55 text
No content
Slide 56
Slide 56 text
No content
Slide 57
Slide 57 text
No content
Slide 58
Slide 58 text
No content
Slide 59
Slide 59 text
Well,
technology
is
a
glittering
lure.
But
there's
the
rare
occasion
when
the
public
can
be
engaged
on
a
level
beyond
flash,
if
they
have
a
sentimental
bond
with
the
product.
Don
Draper
Slide 60
Slide 60 text
No content
Slide 61
Slide 61 text
No content
Slide 62
Slide 62 text
No content
Slide 63
Slide 63 text
No content
Slide 64
Slide 64 text
No content
Slide 65
Slide 65 text
No content
Slide 66
Slide 66 text
No content
Slide 67
Slide 67 text
No content
Slide 68
Slide 68 text
No content
Slide 69
Slide 69 text
So What?
Understanding
the
limitations
of
the
human
brain
provide
us
with
an
opportunity
to
create
better
designs
earlier
in
the
process.
Allowing
for
more
critical
issues
to
be
identified
during
usability
testing.
Slide 70
Slide 70 text
No content
Slide 71
Slide 71 text
So What?
We
still
have
monkey
brains
It
is
easy
for
people
to
get
tripped
up
by
technology
Knowing
the
Brain
=
Better
Design
Effectively
plan
major
redesign
projects
Understand
basic
human
behavior
to
augment
their
experiences
Utilize
the
power
of
choice