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NOT INTERFACES DESIGN PROCESSES

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@theophani TIFFANY CONROY

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NOT INTERFACES DESIGN PROCESSES

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NOT FOR THE DATA DESIGN INTERFACES FOR THE PROCESS OF INTERACTING WITH THE DATA

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NOT FOR THE DATA DESIGN INTERFACES FOR THE PROCESS OF INTERACTING WITH THE DATA

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NOT FOR THE DATA DESIGN INTERFACES FOR THE PROCESS OF INTERACTING WITH THE DATA

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NOT FOR THE DATA DESIGN INTERFACES FOR THE PROCESS OF INTERACTING WITH THE DATA

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“Tiffany will discuss the importance of process-oriented design; What parts of the process can the computer make better? How can users interact with a computer to make it do its part of the process?”

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INTERFACE DESIGN

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INTERFACE DESIGN: appropriate information in the appropriate place.

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INTERACTION DESIGN

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HOW DOES THE USER …

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HOW DOES THE USER … affect change?

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HOW DOES THE USER … affect change? understand the change?

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HOW DOES THE USER … affect change? understand the change? understand what they can change?

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BILL VERPLANK

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AFFORDANCES

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AFFORDANCES FEEDBACK

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AFFORDANCES FEEDBACK MAPS & PATHS

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PROCESS DESIGN

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JOB SHADOWING

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ASK LOTS OF QUESTIONS

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• How will you solve this problem? • What are the steps? • Why did you do that? • How did you know that? • How did you find out the information you needed to make that decision? • What if you didn't know that? • Are there any situations when this approach doesn't work? • What would you change? ASK LOTS OF QUESTIONS

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http://twitter.com/#!/awbjs/status/192997091440721920

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What do we need humans for?

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What do we need humans for? Do we understand this process well enough to automate it?

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ADAPTED FROM http://old.sigchi.org/cdg/figure_1.pdf

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ADAPTED FROM http://old.sigchi.org/cdg/figure_1.pdf

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WITHOUT KNOWING THE PROCESS, YOU CAN’T DESIGN THE INTERFACE

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THANKS! TIFFANY CONROY @theophani Follow me for slides and links www.soundcloud.com