Your Library Website Stinks and it's Your Fault, Part 2

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STINKS YOUR LIBRARY WEBSITE & IT’S YOUR FAULT MATTHEW REIDSMA GRAND VALLEY STATE UNIVERSITY PART TWO

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#YWSTINKS

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FOLLOW ALONG http://matthewreidsma.com/mlatt

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GO AWAY Totally stolen from John Fink, @adr

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Photo from Hewlett Packard: http://remmbr.us/ltc1

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Welcome to OPAC Catalog of Your Local Library You may search for: A > AUTHOR T > TITLE J > JOURNAL B > AUTHOR/TITLE SEARCH S > SUBJECT W > KeyWORD C > LC CALL NO P > Repeat PREVIOUS Search R > RESERVE Lists I > Library INFORMATION O > OTHER Libraries F > Campus/Faculty Information database V > VIEW your circulation record D > DISCONNECT Choose one (A,T,J,B,S,W,C,P,R,I,O,F,V,D)

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https://twitter.com/#!/ebellempire/status/172355190232592384

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http://dilbert.com/strips/comic/2012-05-07/

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DAVE’S LAW USERS SHOULD NOT HAVE TO BECOME MINI-LIBRARIANS TO USE THE LIBRARY. http://www.daveyp.com/blog/archives/1800

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ARE A SYMPTOM BAD LIBRARY WEBSITES http://matthewreidsma.com/articles/15

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NEED? WHAT DO USERS

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The Great Carsoni.

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EXPERT INTUITION Whitney Hess: http://whitneyhess.com/blog/2012/02/27/don-draper-is-the-antithesis-of-user-experience/

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EXPERT INTUITION EXPERT LISTENING Whitney Hess: http://whitneyhess.com/blog/2012/02/27/don-draper-is-the-antithesis-of-user-experience/

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(ANGER)

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SCIENCE IMA DROP SOME

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OMG! USABILITY

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USABLE WEBSITE Aarron Walter, Designing for Emotion EDIBLE FOOD =

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Aarron Walter, Designing for Emotion

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Aarron Walter, Designing for Emotion

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YOUR WEBSITE IS PEOPLE

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http://pandora.com

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http://turntable.fm

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http://expedia.com

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http://hipmunk.com

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http://mailchimp.com

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http://blippy.com/404

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IN THE LIBRARY YOU CAN’T HAVE CARTOONS

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YOUR WEBSITE? WHY DO PEOPLE USE

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http://hughrundle.net/2012/04/04/libraries-as-software-dematerialising-platforms-and-returning-to-ﬁrst-principles/ YOUR MEMBERS DON’T COME TO THE LIBRARY TO FIND BOOKS

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http://hughrundle.net/2012/04/04/libraries-as-software-dematerialising-platforms-and-returning-to-ﬁrst-principles/

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THEY COME TO BE http://hughrundle.net/2012/04/04/libraries-as-software-dematerialising-platforms-and-returning-to-ﬁrst-principles/ INFORMED & INSPIRED

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THEY COME TO BE http://hughrundle.net/2012/04/04/libraries-as-software-dematerialising-platforms-and-returning-to-ﬁrst-principles/ HORRIFIED & ENCHANTED

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http://hughrundle.net/2012/04/04/libraries-as-software-dematerialising-platforms-and-returning-to-ﬁrst-principles/ THEY COME TO FIND SOLACE & EXCITEMENT

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http://hughrundle.net/2012/04/04/libraries-as-software-dematerialising-platforms-and-returning-to-ﬁrst-principles/ THEY COME TO FIND COMPANIONSHIP OR SOLITUDE

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THEIR LIVES TELLING STORIES ABOUT

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WHOLE STORY WE ARE NOT THE

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vs. INSTITUTIONAL PERSONAL

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CHARACTER GETTING INTO

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FACES WE HAVE

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http://libguides.gvsu.edu/content.php?pid=12361&hs=a

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http://lib.umich.edu

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http://www.youtube.com/watch?v=uiLq2axJPew

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http://gvsu.edu/library/newbuilding

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http://gvsu.edu/library/newbuilding

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http://www.youtube.com/user/hbllproduction

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http://library.utm.utoronto.ca

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MAKE ‘EM HAPPY

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LEARN MORE http://matthewreidsma.com/mlatt

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reidsmam@gvsu.edu :: @mreidsma matthewreidsma.com :: gvsu.edu/library/labs YOU THANK