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Lessons From The Other Side Michael Koziarski [email protected] Tuesday, 22 May 12

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Who am I? Tuesday, 22 May 12

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Long Time Tuesday, 22 May 12

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6 Years! Tuesday, 22 May 12

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Learned Many Lessons Tuesday, 22 May 12

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Help Us Help You Tuesday, 22 May 12

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Koz Lesson #1: Listen to Users Tuesday, 22 May 12

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How do you spot a User? Tuesday, 22 May 12

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It’d be cool if... Tuesday, 22 May 12

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It’s a bit annoying how... Tuesday, 22 May 12

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Why do I have to ...? Tuesday, 22 May 12

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Here’s a patch that ... Tuesday, 22 May 12

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I’ll never use your software until ... Tuesday, 22 May 12

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More Modular Tuesday, 22 May 12

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Has Tail Call Optimization Magic Beans Tuesday, 22 May 12

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Supports full internationalization Tuesday, 22 May 12

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Supports a real database Tuesday, 22 May 12

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Runs on Windows 8 Tuesday, 22 May 12

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Supports the ‘enterprise’ Tuesday, 22 May 12

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You Stop Swearing At Conferences Tuesday, 22 May 12

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I’ll never use your software Tuesday, 22 May 12

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Implications for You Tuesday, 22 May 12

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How could I add function X? Tuesday, 22 May 12

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Has anyone tried fixing Y? Tuesday, 22 May 12

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I can’t use this until Z! Tuesday, 22 May 12

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Why doesn’t your craptastic hunk of junk do Z? Tuesday, 22 May 12

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“This is the very reason I don’t use Rails, and I know there’s many others who think like me.” Tuesday, 22 May 12

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“This is the very reason I don’t use Rails, and I know there’s many others who think like me.” Tuesday, 22 May 12

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“[blah blah] I don’t use Rails [blah blah blah]” Tuesday, 22 May 12

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Koz Lesson #2: Users Make The Best Contributors Tuesday, 22 May 12

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Koz Lesson #2: Users Make The Best Contributors* Tuesday, 22 May 12

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Scratching Their Own Itch Tuesday, 22 May 12

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Solves a Problem They Actually Had Tuesday, 22 May 12

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Help Your Users Tuesday, 22 May 12

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Users as Contributors Tuesday, 22 May 12

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Users as Contributors Users Tuesday, 22 May 12

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Users as Contributors Users Contributors Tuesday, 22 May 12

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More Users Tuesday, 22 May 12

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More Contributors! Tuesday, 22 May 12

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Better Product!! Tuesday, 22 May 12

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Even More Users!!! Tuesday, 22 May 12

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Problem! Tuesday, 22 May 12

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Our Users are Developers Tuesday, 22 May 12

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Our Users are Engineers Tuesday, 22 May 12

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Our Users are Computer Scientists Tuesday, 22 May 12

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Rewrite Stuff Tuesday, 22 May 12

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Rewrite Stuff Endlessly Tuesday, 22 May 12

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<% if !protected_attributes.empty? %> ... <% else %> ... <% end %> Tuesday, 22 May 12

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<% if !protected_attributes.empty? %> ... <% else %> ... <% end %> Tuesday, 22 May 12

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<% if protected_attributes.any? %> ... <% else %> ... <% end %> Tuesday, 22 May 12

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<% unless protected_attributes.empty? %> ... <% else %> ... <% end %> Tuesday, 22 May 12

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34 Tuesday, 22 May 12

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Implications for You Tuesday, 22 May 12

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The Bike Shed is Green Tuesday, 22 May 12

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Cope Tuesday, 22 May 12

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Focus on small, digestible fixes. Tuesday, 22 May 12

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Focus on minor annoyances Tuesday, 22 May 12

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Koz Lesson #3: Listen to Contributors Tuesday, 22 May 12

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Contributors are like Super Users Tuesday, 22 May 12

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Trust Tuesday, 22 May 12

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The Patches Problem Tuesday, 22 May 12

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The Early Days Volunteers Work To Do Tuesday, 22 May 12

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Equilibrium Volunteers Work To Do Tuesday, 22 May 12

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Eventually Volunteers Work To Do Tuesday, 22 May 12

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Trouble Volunteers Work To Do Tuesday, 22 May 12

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Danger Tuesday, 22 May 12

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Neglected Patches Tuesday, 22 May 12

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Fork! Fork! Fork! Tuesday, 22 May 12

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Implications for you Tuesday, 22 May 12

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Do the grunt work Tuesday, 22 May 12

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We mess up Tuesday, 22 May 12

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We mess up Constantly Tuesday, 22 May 12

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Don’t take it personally Tuesday, 22 May 12

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Lesson for You #1: Maintainers are Human Tuesday, 22 May 12

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Busy Tuesday, 22 May 12

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Make Mistakes Tuesday, 22 May 12

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Need Persuading Tuesday, 22 May 12

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Use Concrete Examples Tuesday, 22 May 12

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It’s a POLS violation Tuesday, 22 May 12

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It’s a POLS violation Tuesday, 22 May 12

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It’s not compliant with RFC2549 Tuesday, 22 May 12

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It’s not compliant with RFC2549 Tuesday, 22 May 12

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It could be more elegant Tuesday, 22 May 12

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It could be more elegant Tuesday, 22 May 12

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This breaks when ... Tuesday, 22 May 12

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This doesn’t let me ... Tuesday, 22 May 12

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Lesson for You #2 Applying Patches is Hard Work Tuesday, 22 May 12

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What’s So Hard!? Tuesday, 22 May 12

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Why does the change fix it? Tuesday, 22 May 12

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Is it the right fix? Tuesday, 22 May 12

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def some_huge_method # 100 lines snipped rescue nil end Tuesday, 22 May 12

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Lesson for You #3: Contributions should be a by-product Tuesday, 22 May 12

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Don’t go looking for problems to solve Tuesday, 22 May 12

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Solve the problems you find as you work. Tuesday, 22 May 12

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Example Tuesday, 22 May 12

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$ ./script/generate model Person Tuesday, 22 May 12

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CREATE TABLE `people` ( id int(11) NOT NULL AUTO_INCREMENT, name varchar(255), employer_id int(11), PRIMARY KEY (`id`), KEY `index_people_by_employer` (`employer_id`) ) Tuesday, 22 May 12

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Writing SQL is hard Tuesday, 22 May 12

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$ ./script/generate model Person Tuesday, 22 May 12

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class CreatePeople < ActiveRecord::Migration def self.up create_table :people do |t| end end def self.down drop_table :people end end Tuesday, 22 May 12

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class CreatePeople < ActiveRecord::Migration def self.up create_table :people do |t| t.column :name, :string, :null=>true t.column :employer_id, :integer, :null=>false t.column :created_at, :datetime t.column :updated_at :datetime end end def self.down drop_table :people end end Tuesday, 22 May 12

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$ rake migrate Tuesday, 22 May 12

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Why do I have to edit the migration? Tuesday, 22 May 12

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$ ./script/rails generate model Person name:string \ employer_id:integer Tuesday, 22 May 12

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class CreatePeople < ActiveRecord::Migration def self.up create_table :people do |t| t.string :name, :null=>true t.integer :employer_id, :null=>false t.timestamps end end def self.down drop_table :people end end Tuesday, 22 May 12

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$ rake migrate Tuesday, 22 May 12

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class Person < ActiveRecord::Base end Tuesday, 22 May 12

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class Person < ActiveRecord::Base belongs_to :employer end Tuesday, 22 May 12

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Why do I have to edit the model? Tuesday, 22 May 12

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$ ./script/rails generate model Person \ name:string \ employer:belongs_to Tuesday, 22 May 12

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class CreatePeople < ActiveRecord::Migration def self.up create_table :people do |t| t.string :name, :null=>true t.integer :employer_id, :null=>false t.timestamps end end def self.down drop_table :people end end Tuesday, 22 May 12

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class Person < ActiveRecord::Base belongs_to :employer end Tuesday, 22 May 12

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class CreatePeople < ActiveRecord::Migration def self.up create_table :people do |t| t.string :name, :null=>true t.integer :employer_id, :null=>false t.timestamps end add_index :people, :employer_id end def self.down drop_table :people end end Tuesday, 22 May 12

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class CreatePeople < ActiveRecord::Migration def self.up create_table :people do |t| t.string :name, :null=>true t.integer :employer_id, :null=>false t.timestamps end add_index :people, :employer_id end def self.down drop_table :people end end Tuesday, 22 May 12

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Why do I have to add an index manually? Tuesday, 22 May 12

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$ ./script/rails generate model Person \ name:string \ employer:belongs_to Tuesday, 22 May 12

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class CreatePeople < ActiveRecord::Migration def self.up create_table :people do |t| t.string :name, :null=>true t.integer :employer_id, :null=>false t.timestamps end add_index :people, :employer_id end def self.down drop_table :people end end Tuesday, 22 May 12

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What Next? Tuesday, 22 May 12

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Small Incremental Improvements Tuesday, 22 May 12

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Motivated By Real Frustration Tuesday, 22 May 12

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Huge Net Improvement Tuesday, 22 May 12

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Not Just For Toy Features Tuesday, 22 May 12

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singapore_now = Time.zone.now # => Thu, 17 May 2012 18:12:11 SGT +08:00 wellington_now = singapore_now.in_time_zone("Wellington") # => Thu, 17 May 2012 22:12:11 NZST +12:00 singapore_now == wellington_now # => true Tuesday, 22 May 12

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Conclusions Tuesday, 22 May 12

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Find Improvements During Your Day Job Tuesday, 22 May 12

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Submit Them In Small, Digestible Chunks Tuesday, 22 May 12

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Don’t Take Our Mistakes Personally Tuesday, 22 May 12

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Thanks! Michael Koziarski [email protected] @nzkoz Tuesday, 22 May 12