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© JAMF Software, LLC Steven Russell System Administrator Beaverton School District Matt Anderson Solutions Architect Jamf

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© JAMF Software, LLC Overview • Why monitor your on-prem Jamf Pro servers? • How monitoring helped our school district • How to install the monitoring agents for Datadog • How to customize and configure widgets • Sharing your dashboard

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© JAMF Software, LLC Like a human doctor, diagnosing a problem is difficult... • Being a server doctor can be just as hard, but usually less life-threatening • A doctor would need to gather as much information as possible (observe) • Interview the patient to learn about the issue (reading logs)

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© JAMF Software, LLC Credit: Matt Groening, The Simpsons © 20th Century Fox Television Servers can be difficult to diagnose...

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© JAMF Software, LLC Why monitor your on-prem Jamf Pro servers? • Historical data can help see performance issues over time • Seeing real-time metrics across all servers helps troubleshoot issues • Providing metric data to Jamf Support can expedite resolutions

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© JAMF Software, LLC How monitoring helped us • Started noticing performance issues • Used monitoring tool to discover errors on the load balancer • Lead us to find out we had firewall issues We needed to add a load balancer

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© JAMF Software, LLC Introducing Datadog Datadog is a web- based monitoring tool designed to make it easy to add agents to your hosts and monitor the services they run

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© JAMF Software, LLC Datadog integrates with services… Including some of the most popular ones for jamfPro admins

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© JAMF Software, LLC The price is right The best part is that Datadog has a free tier of service. For most on-prem environments, 5 hosts is enough!

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© JAMF Software, LLC Typical Environment • mySQL server • Load balancer (haproxy, nginx, pound) • Multiple Tomcat instances Config for mid to large Jamf Pro instances

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© JAMF Software, LLC How to set up Datadog Create an account at datadoghq.com

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© JAMF Software, LLC Installing the agent on Ubuntu

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© JAMF Software, LLC Installing the agent on Windows Server

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© JAMF Software, LLC Setting up your Dashboard • Timeboard vs Screenboard • Screenboards are the most flexible

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© JAMF Software, LLC Example of Timeboard

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© JAMF Software, LLC Example of Screenboard

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© JAMF Software, LLC Configuring Services for Datadog • Default agent grabs all system stats • CPU, memory, disk, IO, network • JMX (Tomcat) • mySQL • Load balancer

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© JAMF Software, LLC Customize Widgets on Dashboard Setup JMX for monitoring Tomcat

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© JAMF Software, LLC Customize Widgets on Dashboard Create read-only Datadog mySQL account

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© JAMF Software, LLC Verify your services are working • Log into your Datadog account and verify your servers are calling in (this can take a few minutes)

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© JAMF Software, LLC Widgets Creating CPU and Memory Widgets

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© JAMF Software, LLC Widgets Creating Memory usage widget

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© JAMF Software, LLC Sharing your Dashboards (Private or Public) • Give a link to Jamf Support to help them get a perspective on your environment • Share the dashboards with co-workers • Present the dashboard on TV for help desk • Link to my public dashboard: goo.gl/VFgXhC Why Share the Dashboard?

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© JAMF Software, LLC Questions?

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© JAMF Software, LL THANK YOU!