YWSAIYF.pdf - Speaker Deck

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STINKS YOUR LIBRARY WEBSITE & IT’S YOUR FAULT MATTHEW REIDSMA GRAND VALLEY STATE UNIVERSITY

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http://beatonna.livejournal.com/155875.html

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Design for the person at the next bench. “ Hewle -Packard

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Welcome to OPAC Catalog of Your Local Library You may search for: A > AUTHOR T > TITLE J > JOURNAL B > AUTHOR/TITLE SEARCH S > SUBJECT W > KeyWORD C > LC CALL NO P > Repeat PREVIOUS Search R > RESERVE Lists I > Library INFORMATION O > OTHER Libraries F > Campus/Faculty Information database V > VIEW your circulation record D > DISCONNECT Choose one (A,T,J,B,S,W,C,P,R,I,O,F,V,D)

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WE HOW DO DO THIS?

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THEY HOW DO DO THIS?

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WE HOW DO DO THIS?

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http://whitneyhess.com/blog/2012/02/27/don-draper-is-the-antithesis-of-user-experience/ User experience isn’t about expert intui on, it’s about expert listening. “ Whitney Hess

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“The Space Between You and Me,” The Manual, Issue #1, 2012. The Web is people all the way down. “ Frank Chimero

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Your members don’t come to the library to ﬁnd books... “ Hugh Rundle http://hughrundle.net/2012/04/04/libraries-as-software-dematerialising-platforms-and-returning-to-ﬁrst-principles/

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They come to ﬁnd solace or excitement, companionship or solitude. “ Hugh Rundle http://hughrundle.net/2012/04/04/libraries-as-software-dematerialising-platforms-and-returning-to-ﬁrst-principles/

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FEEL WE MAKE THEM STUPID INSTEAD OF INSPIRED

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People will forget what you said, and what you did, “ Maya Angelou

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but they will never forget how you made them feel. “ Maya Angelou

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Aarron Walter, Designing for Emotion

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Aarron Walter, Designing for Emotion

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Designing for Emotion Designing an interface to be usable is like a chef crea ng edible food. “ Aarron Walter

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FEEL? HOW DO THEY

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The Inmates are Running the Asylum There is li le diﬀerence technically between a complicated, confusing program and a simple, fun, and powerful product. “ Alan Cooper

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The Inmates are Running the Asylum The diﬀerence is one of culture, training, and a tude of the people who make them. “ Alan Cooper

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NICE BE REALLY

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EVERYONE GET INVOLVED

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CULTURE UNDERSTAND THE

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DATA BACK YOURSELF UP WITH

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Reinvigorate: http://reinvigorate.net

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http://readability-score.com

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ITERATE DON’T REDESIGN

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QUESTIONS ASK THE RIGHT

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QUESTIONS ASK THE RIGHT THEY HOW DO DO THIS?

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QUESTIONS ASK THE RIGHT THEY HOW DO DO THIS? FEEL? HOW DO THEY

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RESOURCES http://matthewreidsma.com/ili12