EVERYONE
LEARNER
MATTHEW REIDSMA
GRAND VALLEY STATE UNIVERSITY
IS A DISTANCE
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GIFTSCHRANK
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Photo at the DDR Museum. Photo by Sam Greenspan for 99 Percent Invisible. http://99percentinvisible.org/episode/the-giftschrank/
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The experience should be familiar to
anyone who has ever tried to get a
book from an academic library.
“
Roman Mars
The Giftschrank. 99 Percent Invisible. Episode 203. http://99percentinvisible.org/episode/the-giftschrank/
Library spaces are increasingly
spaces for users to interact with our
software.
“
Cody Hanson
Libraries are Software, Library Technology Conference, 2016.
REFERENCE
DESK
CARD CATALOG &
CIRCULATION
EXHIBIT
EXHIBIT
NEW BOOK
DISPLAY
BULLETIN
BOARD:
EVENTS,
NEWS,
ETC.
RESOURCES RESOURCES
RESOURCES
SIGN
WAYFINDING
AESTHETICS
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REFERENCE
DESK
CARD CATALOG &
CIRCULATION
EXHIBIT
EXHIBIT
NEW BOOK
DISPLAY
BULLETIN
BOARD:
EVENTS,
NEWS,
ETC.
RESOURCES RESOURCES
RESOURCES
SIGN HOURS MAPS HELP
WAYFINDING
AESTHETICS
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The library is full of skeuomorphs, ... a set
of arcane rules and conventions to learn
for those who come to an academic
library with only the web and their
cellphones as their cultural templates.
“
Barbara Fister
https://www.insidehighered.com/blogs/library-babel-fish/skeuomorphic-library
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Frank Chimero, What Screens Want. http://frankchimero.com/writing/what-screens-want/
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Frank Chimero, What Screens Want. http://frankchimero.com/writing/what-screens-want/
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Frank Chimero, What Screens Want. http://frankchimero.com/writing/what-screens-want/
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For any medium has the power of
imposing its own assumption on the
unwary.
“
Marshall McLuhan
McLuhan, M. (1964). Understanding Media, New York: McGraw-Hill. p.18
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THE
MEDIUM
IS THE
MESSAGE
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Little Britain. https://www.youtube.com/watch?v=0n_Ty_72Qds
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Little Britain. https://www.youtube.com/watch?v=0n_Ty_72Qds
COMPUTER
SAYS
NO
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VISCERAL DESIGN
1
2
3
Norman, D. (2004). Emotional Design: Why we love (and hate) everyday things.
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VISCERAL DESIGN
1
2
3
BEHAVIORAL DESIGN
Norman, D. (2004). Emotional Design: Why we love (and hate) everyday things.
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VISCERAL DESIGN
1
2
3 REFLECTIVE DESIGN
BEHAVIORAL DESIGN
Norman, D. (2004). Emotional Design: Why we love (and hate) everyday things.
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Reflective design is ... about
service, about providing a
personal touch and a warm
interaction.
“
Don Norman
Norman, D. (2004). Emotional Design: Why we love (and hate) everyday things.
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We tend to talk about
transportation as if the ultimate
goal were mere movement,
measured in speed, time and
capacity.
“
Emily Badger
http://www.washingtonpost.com/blogs/wonkblog/wp/2014/04/29/cutting-edge-transportation-maps-will-change-how-we-understand-and-plan-cities/
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The ultimate goal of
transportation, though, isn't
really to move us. It's to
connect us -- to jobs, to
schools, to the supermarket.
“
Emily Badger
http://www.washingtonpost.com/blogs/wonkblog/wp/2014/04/29/cutting-edge-transportation-maps-will-change-how-we-understand-and-plan-cities/
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Your members don’t come to
the library to find books, or
magazines, journals, films or
musical recordings.
“
Hugh Rundle
http://hughrundle.net/2012/04/04/libraries-as-software-dematerialising-platforms-and-returning-to-first-principles/
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They come to hide from reality
or understand its true nature.
They come to find solace or
excitement, companionship or
solitude.
“
Hugh Rundle
http://hughrundle.net/2012/04/04/libraries-as-software-dematerialising-platforms-and-returning-to-first-principles/
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PEOPLE
YOUR LIBRARY IS
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A good science fiction story
should be able to predict not the
automobile, but the traffic jam.
“
Frederik Pohl
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Who am I designing for? The expert
automaton, programmed to complete
each task flawlessly? Or the messy,
error-prone, distracted human?
“
Karen McGrane
Lesson. The Manual (2), 2011. p.45
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https://www.youtube.com/watch?v=AtMzngYdx4s
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https://www.youtube.com/watch?v=6F99x4ngp6w
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https://library.catalog.gvsu.edu or the code at https://github.com/gvsulib/opac/blob/debug/js/catalog.js#L622
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http://labs.library.gvsu.edu/labs/chat or the source code at https://github.com/gvsulib/chat_widget
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https://vimeo.com/53361712
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https://matthew.reidsrow.com/worknotes/174 or the source code at https://github.com/gvsulib/Illiad-to-MeL
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“The Space Between You and Me,” The Manual, Issue #1, 2012.
Good technology makes us feel
like we are inching closer to
who we truly want to be.
“
Frank Chimero
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Junod, Tom. “Can You Say...Hero?” Esquire. November, 1998.
We make so many connections
here on earth. Look at us—I’ve
just met you, but I’m investing in
who you are, and who you will
be, and I can’t help it.
“
Fred Rogers
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They love hard here, at this library.
“
Angela Galvan
https://paperstreetlibrarian.wordpress.com/2016/01/18/all-that-you-leave-behind/