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Alert Handling with Datadog Incident Management Takeshi Kondo / @chaspy 2020/08/25 JDDUG meetup#1

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Datadog Incident Management

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Datadog Incident Management https://www.datadoghq.com/blog/incident-response-with-datadog/

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Datadog Incident Management https://docs.datadoghq.com/monitors/incident_management/

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Datadog Incident Management https://docs.datadoghq.com/monitors/incident_management/ Cool

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Who am I chaspy chaspy_ Lead Software Engineer Site Reliability Engineering at Quipper Takeshi Kondo

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Agenda • Introduction of Datadog Incident Management • Alert Handling in Quipper

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Agenda • Introduction of Datadog Incident Management • Alert Handling in Quipper

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Incident Response 6-Step Plan 1. Preparation 2. Identification 3. Containment 4. Eradication 5. Recovery 6. Review lessons learned https://www.varonis.com/blog/incident-response-plan/

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Incident Response 6-Step Plan 1. Preparation 2. Identification 3. Containment 4. Eradication 5. Recovery 6. Review lessons learned -> Postmortem https://www.varonis.com/blog/incident-response-plan/ Incident Management

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Datadog Incident Management • Overview • Timeline • Remediation

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Datadog Incident Management • Overview • Timeline • Remediation

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Datadog Incident Management: Overview

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Severity Levels: Smart default and configurable

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Status Levels and Properties Fields

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Datadog Incident Management: Overview

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Datadog Incident Management • Overview • Timeline • Remediation

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Datadog Incident Management: Timeline

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Datadog Incident Management • Overview • Timeline • Remediation

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Datadog Incident Management: Remediation

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Agenda • Introduction of Datadog Incident Management • Alert Handling in Quipper

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See “Alerting Strategy for Self-Contained Team” https://speakerdeck.com/chaspy/alerting-strategy-for-self-contained-team

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Review alerts Daily

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Review alerts at Daily Standup

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Review alerts at Daily Standup

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Thank You! chaspy chaspy_ Lead Software Engineer at Quipper Takeshi Kondo