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Amazon EventBridge integrations with SaaS product events Jones Zachariah Noel N Senior Developer Advocate @ Freshworks AWS Serverless Hero

👋 I’m Jones Zachariah Noel N (zachjonesnoel) 🥑 Senior Developer Advocate @ Freshworks ☁ AWS Serverless Hero ⚡ Serverless architect 🚀 AWS UG Bengaluru co-organizer 󰞵 Runs newsletter / blog on The Serverless Terminal https://zachjonesnoel.com

⚡ How we integrate with SaaS generally ⚡ Dive into Amazon EventBridge ⚡ How Amazon EventBridge helps in your architecture ⚡ Amazon EventBridge with SaaS events ⚡ Demo ⚡ Tips with Amazon EventBridge

Are you a microservices person

Building integrations with SaaS products?

Building integrations with SaaS products APIs Webhooks Polling using APIs Using schedulers and CRON jobs

Building integrations with SaaS products

Amazon EventBridge

Level-up your architecture with EventBridge Asynchronous messaging Decoupled architectures Integrations with AWS & External Scalability Event bus Event rules Archive and replay Filtering events

When integrating with SaaS products

Level-up your architecture with EventBridge Real-time sync No frequent polling Overcoming API limits Secure Similar to working with AWS based events Partner event bus Multiple rules support Low-code with sources and API destination

Amazon EventBridge with SaaS partners

Amazon EventBridge with SaaS partners common use-cases ⚡ Data synchronization between your application and SaaS product ⚡ Building analytical dashboard with data from your SaaS product ⚡ Automating workflows ⚡ Sentimental analysis ⚡ Logging and audits

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Integrating with Freshworks SaaS events

SaaS Event Bus with Event Rule to trigger State Machine execution

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Integrate AWS EventBridge with Freshworks SaaS product events https://github.com/zachjonesnoel/eventbridge-fw-integration

Things to consider while using EventBridge Usage of multiple Event Rules in your Event Bus. Event Rules with max one destination.

Things to consider while using EventBridge Posting the events in appropriate event buses. API destinations with parameters transformed from events

Things to consider while using EventBridge The source of your events would be from a SaaS event bus with the prefix aws.partner/freshworks.com. Rules can have additional filters (detail-type) to ensure routing.

Things to consider while using EventBridge Something gone-wrong? Don’t forget to enable archive and you can replay the events!

Amazon EventBridge https://docs.aws.amazon.com/eventbridge/latest/userguide/eb-what-is.html Amazon EventBridge with SaaS partner integrations https://docs.aws.amazon.com/eventbridge/latest/userguide/eb-saas.html Amazon EventBridge API destinations https://docs.aws.amazon.com/eventbridge/latest/userguide/eb-api-destinations.html Serverless patterns with Amazon EventBridge https://serverlessland.com/patterns?services=eventbridge%2Ceventbridge-api.png Serverless pattern for integrating with Freshdesk API destination https://serverlessland.com/patterns/eventbridge-api-destinations-freshdesk Amazon EventBridge with Freshdesk https://www.freshworks.com/apps/freshdesk/amazon_eventbridge/ Blog about Amazon EventBridge https://blog.theserverlessterminal.com/amazon-eventbridge-the-missing-piece-to-your-app Demo code https://github.com/zachjonesnoel/eventbridge-fw-integration

Thank You! @jones-zachariah-noel-n @zachjonesnoel https://zachjonesnoel.com https://theserverlessterminal.com

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