Healthy cultures communicate
• Nonviolent communication
• Lack of bike shedding
• Open discussions on how to do stuff
• Social interactions
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Healthy cultures trust
• Autonomy
• Members are responsible and mature
• Feeling of security in position
• Support by management
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Healthy cultures respect
• Psychological safety
• Being able to admit you're wrong
• No fear of being wrong
• No fear of asking questions
• No allocation of blame
• Ego management
• Lack of ego
• Non-toxic environment
• Safe place to be yourself
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Healthy cultures accept
• Diverse
• Inclusive
• Stable
• Feeling of progression
• Work/life balance
• Mental health awareness
• Distraction-free workspaces
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How do you measure it?
• Are you making progress towards shared goals?
• Are you delivering stuff?
• How long does stuff take to deliver?
• Are your people productive?
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It's the together bit that counts
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Rituals
• What rituals do good teams follow?
• What rituals enable healthy teams?
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How do you handle feedback?
• Positive
• Corrective
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Regular retrospectives
• Concentrate on problems and solutions rather than people
• Address issues early
• Keep conversations transparent
Code reviews
• Ask questions
• Offer suggestions
• Talk about the code, not the author
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Team working agreements
• Roles and responsibilities
• Timings
• Methodologies
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Teams are immutable
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• Teams change. They get bigger or smaller. People move from 'small'
roles to 'big' roles as team grow.
• Provide mentorship for new team leads.
• Move work to a team rather than forming teams around work. This
helps stability and performance
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The feedback loop on improving teams or mentoring people is so
much longer than we're used to. So feedback should be regular and
frequent.
1:1s for individuals, retros for teams
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Division between leading and doing gets mashed up - it's difficult to
lead while doing and vice versa
Admitting a thing is happening and discussing it openly can be
enough acknowledgement to start improving it.
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When bringing in new team members
• Offer support
• Documentation
• Sherpa/buddy model - always interruptable
• Pair on code often
• Regular 1:1s with their lead
• Socialisation
• Spend more time in social activities to ease them in personally
• Bring people in for social easing even before they start employment
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Key points
• Over-communicate, in public
• Create rituals that encourage communication and sharing
• When they don't work, keep iterating