Slide 1

Slide 1 text

7 commons mistakes When putting in place an API program Francois Lasne Senior Product Manager API

Slide 2

Slide 2 text

Learning & Sharing “ i never fail, i learn” Wise man learns from his mistakes Wiser man learns from the mistakes of the others Let’s learn ! Confusius

Slide 3

Slide 3 text

#1 : UNDER Estimate the Coordination Effort Pre Sales / Sales Marketing Legal / compliance HR Development QA Product owner Business Architect Documentation Operation Support client Innovation API Program infrastructure Top management Reporting Process Billing / Finance Technical Architect CTO Strategy Product Manager Devops Trainning Security

Slide 4

Slide 4 text

#1 : UNDERESTIMATE the Coordination Effort MISTAKES Frustration: it's not progressing Disordered execution and delays RISK SOLUTION GOING BEYOND

Slide 5

Slide 5 text

#2: Forget Customer Customer Needs Stakeholder Ideas KEEP IT SIMPLE KEEP IT FOCUS Success is about adoption

Slide 6

Slide 6 text

#2: Forget Customer MISTAKES RISK SOLUTION GOING BEYOND

Slide 7

Slide 7 text

#3 : Money Will come Fast Pure API player : Twilio : 12 Billions USD Plaid valuation : 13 billions USD Stripe Valuation: 50 Billions USD Carrefour / Renault : 12 Billions USD PSD2 launched in 2018 : payment without Credit card fees 2022 : 600 % Growth !!!! Move from 2 millions to 12 millions calls …per month to gives you some figures : 377 millions credit card transaction 2.13 billions debit card transaction same period Your Success is about your partner success

Slide 8

Slide 8 text

#3 : Money Will come Fast MISTAKES Underestimating the leads generation and the integration Overestimating the revenues Disconnected sales network RISK SOLUTION GOING BEYOND

Slide 9

Slide 9 text

#4 : Under estimate documentation WYSIWYG 2.0 What You See Is What You Get #No Doc , No App

Slide 10

Slide 10 text

#4 : Underestimate documentation MISTAKES Difficult to understand and adopt High level support Lack of Homogeneity & interoperability RISK SOLUTION GOING BEYOND

Slide 11

Slide 11 text

#5 : Underestimate the Devops dimension #Deployment (#Multi Environment) #Network ( #cloud, #multi region, #multi cloud) #API Gateway , #Scalability #Security # Audit (#versioning , Deployment) # Monitoring #Alerting # Support Operation 24/7 , 99 % +

Slide 12

Slide 12 text

#5 : Underestimate the Devops dimension MISTAKES RISK SOLUTION GOING BEYOND

Slide 13

Slide 13 text

#6 : Believe that API works … as expected

Slide 14

Slide 14 text

#6 : Believe that API works MISTAKES Shift & drift between API and implementation RISK SOLUTION GOING BEYOND

Slide 15

Slide 15 text

#7 : Underestimate security API Security Report Q1 2023 shows that unique attackers have grown by 400% within a six-month period 94% of financial institutions had experienced an API attack in the past year

Slide 16

Slide 16 text

#7 : Underestimate security MISTAKES Operational risk Financial risk Reputation Risk Compliance RISK SOLUTION GOING BEYOND

Slide 17

Slide 17 text

#1 : UNDERESTIMATE the Coordination Effort #2 : Forget Customer #3 : Money Will come Fast #4 : Underestimate documentation #5 : Underestimate the Devops dimension #6 : Believe that API works #7 : Underestimate security 7 commons mistakes When putting in place an API program 1 Solution : Governance & People (You !)

Slide 18

Slide 18 text

#Final Word : API is about Connecting Machine , BUT ALSO PEOPLE

Slide 19

Slide 19 text

Questions or Sharing