Slide 39
Slide 39 text
Asking for details about the business out everything
Lead the interview
Who is changing the period?
An agent.
Business expert
Coach (you)
A customer call the agency to
ask for a period change.
Sound great, what is
expected at the end?
Customer receives a
confirmation.
Cool, how he does it?
Anything else?
Yeah of course. So it seems
we have a case for a story!
Yes, the invoice must be
up to date … obviously.