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Finance management for middle and big companies Supply chain management for middle and big companies Project management
Sales management solution Sales management for professionals Build customer relationships at scale with
relationship selling
Dynamics 365
Commerce
Retail management
Dynamics 365
Human Resources
Human resource
management
Mobile solution for ERP
and CRM solutions
Schedule any data
in Customer Engagement
Dynamics 365
Sales insights
AI-driven insights in sales
Dynamics 365 Customer
service insights
Dynamics 365
Customer insights
AI-driven insights and virtual
agents in customer service
Power personalized engagement
with customer insights
Dynamics 365 Virtual agent
for Customer service
Virtual agent configuration tool
Dynamics 365 Fraud
protection
Dynamics 365
Product Insights
AI anti fraud solution Products and services real-
time insights
Dynamics 365
Connected Store
Real-time observational data
to improve in-store operationstool
Dynamics 365
Finance Insights
Microsoft Customer
Data Platform (CDP)
Built-in AI tools to improve
cash flow
Solution to the problem of disconnected
customer data systems
Dynamics 365 Remote
Assist
Mixed reality remote presence tool
Dynamics 365
Product Visualize
Place a 3D digital twin of
product in real life
Dynamics 365 Guides
Holographic instruction tool
Dynamics 365
Planning service
Tool importing 3D models
to MR solutions operations
External micro service for planning
Dynamics 365 Inventory
on-hand service
External micro service for
inventory
Configurable business documents
reporting in Word and Excel
External micro service to setup documents
Robotic process automation
Enterprise resource management for small and medium companies
Customer service management
Dynamics 365 Finance Dynamics 365 Supply Chain Management Dynamics 365 Project Operations Dynamics 365 Business Central
Dynamics 365 Sales Dynamics 365 Sales Professional Dynamics 365 Microsoft
Relationship Sales
Dynamics 365 Customer Service
Dynamics 365 Customer
Service Professional
Dynamics 365 Field Service
Customer service management for
professionals
Field service and maintenance management
Dynamics 365 Marketing
Marketing management
Dynamics 365
Mobile Apps
Dynamics 365 Universal
Resource Scheduling
Dynamics 365 Omnichannel
for Customer service
Connect with customers thru different
channels
Dynamics 365
Gamification
Employee and teams
competitions management
Dynamics 365
App for Outlook
Employee and teams
competitions management
Dynamics 365
LinkedIn Connector
Seamless synchronization
of LinkedIn leads
Dynamics 365
Unified service desk
Framework for call centers
Dynamics 365 for
phones and tablets
Unified app for phones and
tablets
Dynamics 365 Import tool
Power Automate
Business intelligence solution
Power BI
Business solutions tool
Power Apps
Intelligent virtual agents
Power Virtual Agent
Portal management
Power App portals
Office solutions
Microsoft 365
Cloud computing solution
Microsoft Azure
Collaboration portal to manage the application lifecycle
Lifecycle Services
Gateway to data and intelligence
Microsoft Graph
Dynamics 365
Customer Voice
Enterprise feedback
management application
Customer portal for
Dynamics 365 SCM
Power Apps portal template for
B2B sites
Electronic invoicing Add-
on
Sending electronic documents to the
designated parties
Nonprofit Media & Communications Manufacturing Healthcare Financial Services Education Automotive
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