Slide 1

Slide 1 text

THE HUMAN FACTOR @jennydoesthings

Slide 2

Slide 2 text

HI, I’M JENNY HUMAN INTERFACING IS MY FAVORITE THING MY PRONOUNS ARE SHE/HER @jennydoesthings

Slide 3

Slide 3 text

THE HUMAN FACTOR JENNY BRAMBLE - STAREAST 2021 @jennydoesthings

Slide 4

Slide 4 text

HOW DO HUMANS IMPACT YOUR TESTING? SO HERE’S A QUESTION

Slide 5

Slide 5 text

MY TESTING HAS ALWAYS BEEN VERY HUMAN-DRIVEN

Slide 6

Slide 6 text

I WANT YOU TO BE INTENTIONAL ABOUT YOUR USERS

Slide 7

Slide 7 text

EDGE CASES ARE ARTIFICIAL

Slide 8

Slide 8 text

WHAT’S A SEV 1 DEFECT?

Slide 9

Slide 9 text

HUMAN FACTOR AND IMPACT

Slide 10

Slide 10 text

COVID ATTESTATION

Slide 11

Slide 11 text

NO ONE TRUSTS YOU IF YOU SAY COVID THE HUMAN FACTOR @jennydoesthings

Slide 12

Slide 12 text

CREATE INTENTIONAL TRUSTWORTHINESS IMPACT @jennydoesthings

Slide 13

Slide 13 text

THE HECK DOES ATTESTATION MEAN? THE HUMAN FACTOR @jennydoesthings

Slide 14

Slide 14 text

WORDS MEAN THINGS SOMETIMES IMPACT @jennydoesthings

Slide 15

Slide 15 text

VOCABLE

Slide 16

Slide 16 text

No content

Slide 17

Slide 17 text

VOCABLE

Slide 18

Slide 18 text

I’M NOT PARALYZED THE HUMAN FACTOR @jennydoesthings

Slide 19

Slide 19 text

STOP TALKING IMPACT @jennydoesthings

Slide 20

Slide 20 text

NINE CRASHES, BUT JUST FOR ONE USER THE HUMAN FACTOR @jennydoesthings

Slide 21

Slide 21 text

EVERYONE DESERVES A VOICE IMPACT @jennydoesthings

Slide 22

Slide 22 text

INDIE MUSIC SITES

Slide 23

Slide 23 text

THE MUSIC IS KIND OF AWFUL ON AVERAGE THE HUMAN FACTOR @jennydoesthings

Slide 24

Slide 24 text

PEOPLE ARE PASSIONATE IMPACT @jennydoesthings

Slide 25

Slide 25 text

FACEBOOK (AND OTHER SOCIAL MEDIA)

Slide 26

Slide 26 text

THIS IS THE ONLY WAY TO CONTACT SOME OF MY FRIENDS THE HUMAN FACTOR @jennydoesthings

Slide 27

Slide 27 text

MEMORIAL PAGES AND HISTORY THE HUMAN FACTOR @jennydoesthings

Slide 28

Slide 28 text

MANY INDIE ARTISTS USE SOCIAL TO MARKET THEMSELVES THE HUMAN FACTOR @jennydoesthings

Slide 29

Slide 29 text

EVEN TRIVIAL THINGS ARE IMPORTANT IMPACT @jennydoesthings

Slide 30

Slide 30 text

SO WHERE DO WE GO FROM HERE?

Slide 31

Slide 31 text

I WANT YOU TO BE INTENTIONAL ABOUT YOUR USERS

Slide 32

Slide 32 text

THINK ABOUT YOUR USERS

Slide 33

Slide 33 text

WHAT MAKES THEM ALIKE?

Slide 34

Slide 34 text

WHAT MAKES THEM DIFFERENT?

Slide 35

Slide 35 text

HOW ARE YOU DEFINING YOUR EDGE CASES?

Slide 36

Slide 36 text

WHO ARE YOU TESTING FOR?

Slide 37

Slide 37 text

QUESTIONS? @jennydoesthings

Slide 38

Slide 38 text

@JENNYDOESTHINGS FIND ME ONLINE! ▸ jenny.bramble@gmail.com ▸ http://twitter.com/jennydoesthings ▸ https://linkedin.com/in/ jennybramble ▸ http://jennydoesthings.com ▸ Willowtree!