Disclaimer: The information contained in this document is intended only for use during the presentation and should not be disseminated or distributed to parties outside the presentation. DBS Bank accepts no liability whatsoever with respect to the use of this document or its contents. Management  Internship  Journey   Petras  Ching,  CBG  COO  Of2ice   18th  July  2016    

Introduction Experience Reflection Name:  Petras  Ching     School:  Singapore  Management  University     Faculty:  Business  (Finance)     2 Self  Introduc8on    

Introduction Experience Reflection Expecta8ons       3 So basically, we are in between the front office and the back…

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Introduction Experience Reflection 5 On  the  first  day…    

Introduction Experience Reflection 6 Head, Wealth Product Development & Training Regional COO - Consumer Banking Group & Wealth Management Wealth Product Development Learning & Training Development Wealth Special Projects Organiza8onal   Chart  

Introduction Experience Reflection Wealth  Product  Development   7 §  NPA  Lead  for  Private  Bank    -­‐  New  Products  vs  Existing  Products  with  variations    -­‐  NPA  Training     §  MarginMan  Integration      -­‐  Trade  Con2irmations  (FX,  NDF,  Bullion)    -­‐  Meetings  involving  MarginMan       §  Avaloq  Enhancements      -­‐  Functional  Specs  meetings    -­‐  Commodity  Swap  Enhancement  for  July     My  Exposure   Wee Yan Hann

Introduction Experience Reflection Wealth  Product  Development   8 §  The  Most  Interesting    -­‐  Product  intricacies,  variations,  make  up     §  The  Most  Challenging    -­‐  Understanding  meetings      -­‐  Being  meticulous     §  The  Learning  Experience    -­‐  Saw  various  functions  from  front  to  back  and  how  it  2it   together  as  a  whole    -­‐  Detail  oriented    -­‐  To  understand  and  apply     Wee Yan Hann My  Learning  

Introduction Experience Reflection Wealth  Special  Projects   9 §  IPDS  Project    -­‐  PSC  meetings    -­‐  Conference  calls    -­‐  Technical  aspects  of  the  project    -­‐  Training  of  users    -­‐  Excel  Tracking    -­‐  Meeting  Vendor       Susan Chee My  Exposure  

Introduction Experience Reflection 10 §  The  Most  Interesting    -­‐  Seeing  how  projects  are  run     §  The  Most  Challenging    -­‐  Picking  up  technical  terms       §  The  Learning  Experience    -­‐  Saw  how  a  project  was  managed    -­‐  Organizing  information      -­‐  Structuring  thoughts  and  taking  initiative   Susan Chee My  Learning   Wealth  Special  Projects  

Introduction Experience Reflection Wealth  Product  Development   11 Budi Phoea My  Exposure   §  Product  Training  Requirement  Process       §  E-­‐learning  UAT  Production    -­‐  Assisted  with  UAT  for  the  development  of  new  e-­‐ learning  materials    

Introduction Experience Reflection Wealth  Product  Development   12 Budi Phoea My  Learning   §  The  Most  Interesting    -­‐  Seeing  Avaloq’s  uses  via  E-­‐learning  tools     §  The  Most  Challenging    -­‐  Checking  the  E-­‐learn  materials,  had  to  be  meticulous   §  The  Learning  Experience    -­‐  Appreciated  the  amount  of  work  required  behind  the   scenes  for  every  e-­‐learn  module    

Introduction Experience Reflection Learning  &  Training  Development   13 §  Training  Administration    -­‐  Mandatory  On-­‐boarding    -­‐  Lunch  and  Learn    -­‐  External  Classes    -­‐  Tracking  of  CPD  Hours    -­‐  Writing  up  a  guide  for  Wealth  Training  Coordinator             My  Exposure   Michelle Mok

Introduction Experience Reflection Learning  &  Training  Development   14 §  The  Most  Interesting    -­‐  The  use  of  Excel     §  The  Most  Challenging    -­‐  Writing  up  the  guide   §  The  Learning  Experience    -­‐  Lots  of  information  to  structure  into  a  guide    -­‐  Wording  it  was  dif2icult  as  well     My  Learning   Michelle Mok

Introduction Experience Reflection 15 §  1  Training  Guide   §  2  PSC  Meetings   §  7  One  on  One  Sessions   §  104  Trade  Confo  

Introduction Experience Reflection Beyond  Work   16 Helping  out  at  Family  Day  2016  

Introduction Experience Reflection 17 DigiBank  Challenge   My  Team!   Management  Interns  2016  

Introduction Experience Reflection 18 Gatherings   Week  3     Week  6  

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Introduction Experience Reflection 21 Be Open-minded

Introduction Experience Reflection 22 Don’t Get Comfortable

Introduction Experience Reflection 23 Stay Happy

Introduction Experience Reflection 24 “The most important reason for going from one place to another is to see what's in between.” Norton Juster

Introduction Experience Reflection 25