Contributing Code Empathetically

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Remembering People Behind Projects

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Who Am I?

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Who Am I? Nick Hehr Empathetic Community Member Front-End Developer Hoodie Contributor

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What is Empathy?

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What is Empathy? The ability to understand and share the feelings of another.

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What is Empathy? Seeing the world through the eyes of someone else. 

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Breakdown • Context • Constructive Feedback • Communication • Caring

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Context

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The internal and external factors that inﬂuence the decisions we make and actions we take.

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How It Relates • No One is Un-Opinionated • We All Have Biases • Listening is Key • “Why?”

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Set The Example

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Descriptive Descriptions • screenshots, animated GIFs, or screencasts • the behavior and visuals you expected • related issues that would be closed • any context/reasoning behind why a change should be made • notes or concerns while in progress

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Constructive Feedback

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The return of information that helps to develop or improve.

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How It Relates “If you don’t have anything nice to say, then don’t say anything at all.”

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How It Relates “If you don’t have anything nice to say, then don’t say anything at all.”

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How It Relates “If you don’t have anything nice to say, then don’t say anything at all.”

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How It Relates “If you don’t have anything constructive to say, then don’t say anything at all.”

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• Mutually Agreed Upon • Set Up With Expectations • In An Open Space • Shared With Context Constructive Feedback is…

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Example Code Reviews

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It is intended to ﬁnd and ﬁx mistakes overlooked, improving both the overall quality of software and developers' skills.

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Encouraging Constructive Feedback

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https://github.com/atom/atom/blob/master/ CONTRIBUTING.md

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https://github.com/hoodiehq/hoodie/blob/master/ CONTRIBUTING.md

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Communication

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The successful sharing of ideas and feelings between people.

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How It Relates • What We Say • How We Say It • Where We Say It

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“I” Statements For Giving Constructive Feedback For Getting Context

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“You” Statements For Getting Context For Giving Constructive Feedback

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How We Communicate • General = Slack • Standups = Hangouts / In-Person • Recorded Discussions = GitHub Issues • Long-Form / Async = Email

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https://.slack.com/ customize/slackbot

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Caring

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To provide the needs of something and show interest in it.

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How It Relates • Caring is Sharing • And Listening • And Understanding

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How Much Do You Care?

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Do You Care Enough… • To Write A Blog Post? • To File An Issue? • To Send An Email? • To Record A Screencast? • To Submit A Pull Request?

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– Yoda “Don’t give in to hate. It leads to the Dark Side.”

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Example Documentation

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Documentation Matters • Wikis • Code Comments • Styleguides • Pattern Libraries • README.md

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Exemplifying Caring

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http://hood.ie/community/#contributors

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http://hood.ie/contribute/

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By starting to apply empathy to connect with others professionally, we can continue down that path to connect with others personally.