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How to copy Spotify in 60 min* Cliff Hazell Coach at Spotify Find me on Twitter: @ixhd

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Perhaps? Seen our “model” Henrik’s Videos? Conference Talks?

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30+ people in 1 site

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100+ teams in 5 sites

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All models are wrong… some are useful (just a snap shot)

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Some things we avoid Why we avoid them What we do instead Whats changing

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What’s it like inside?

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IT Shelf - Project Lolipop Lollipop

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Pelle 1:1

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The Story of a Learning Organization

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“Be the best at getting better”

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Punishing Failure Avoid

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“People are all for the truth, unless it’s embarrassing or threatening” Chris Argyris

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Celebrate Learning Instead

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Hero Worship Avoid

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 “A System … is not the sum of it’s parts, but the product of its interactions”

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Collaboration Encourage

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Human Interaction

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Occasional Proximity

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Structure Carefully

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Workspace Design

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Centralizing all Decisions and Control Avoid

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 “Decentralizing control requires decentralizing both authority to make decisions and the information to make them correctly” Don Reinertsen

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Leadership at all Levels Encourage

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So… What have we changed? What have we learnt?

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Strong mission containers Tech -> TPD Budget experiments

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Strong Mission Containers amplify purpose, make it common. Shared.

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Responsive constellations

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From “Tech” to “TPD”, increasing alignment and focus

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P P PO is now part of the squad

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P T D Tech, Product and Design: C level Trio (Enabled by stronger missions)

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P T D Mid level slightly awkward

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P T D Tribe Leadership TPD Leadership

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Fractal Pattern (squad, tribe, alliance, TPD)

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Budgets affect containers and significantly influence autonomy

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P T D TPD Tribe Tribe Mobile Chapter Mobile Chapter BE Chapter

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P T D TPD Tribe Tribe Mobile Chapter Mobile Chapter BE Chapter — Too much detail! — No Control :( $$

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P T D TPD Tribe Tribe Mobile Chapter Mobile Chapter BE Chapter :) :) $$ :( ??! $$

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Remember the yarn theft?

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Continuous evolutionary change wins!

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Celebrate Learning, Encourage Collaboration and Leadership at all Levels

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But, We’re special: “We don’t have time to change!” “People won’t do work if we don’t tell them!” “Teaching, Mentoring and Coaching takes time and is too expensive!”

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Where should I start?

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Go to the Gemba Start Experimenting Get a Mentor or Coach

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Thank you Cliff Hazell Coach at Spotify Find me on Twitter: @ixhd