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1 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd I want DevOps, How do I justify it? Jason Man DevOps Practice Lead

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2 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Who am I?

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3 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Singapore, its happening right now 81% of Singapore organiza0ons already have or plan to adopt a DevOps strategy

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4 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd There is a need to innovate

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5 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd There is a need to innovate

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6 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd To name a few…

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7 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd •  Everyone wants to do it and we are all talking about it •  Do they really understand the benefits? What is it you are ul9mately trying to achieve. •  Its not about implemen9ng a cloud solu9on or even automated deployments Establish the Why? And Why Now?

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8 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Harvard Business School professor Theodore Levitt DevOps? Success / Value? "People don’t want to buy a quarter-inch drill. They want a quarter-inch hole.”

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9 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd What we think about when we think of DevOps

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10 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd • We can’t just ask the business for a DevOps budget • Establish the roles and teams to standardise on set goals • Set the big picture, do we all understand what it is the organisa9on is looking to achieve. DevOps impacts the entire business

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11 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd High Performing Organisations

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12 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd People

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13 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Culture

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14 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd The Right People are Key

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15 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Bring the EVERYONE into DevOps circle

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16 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Culture “Failure is an option here. If things are not failing, you are not innovating enough.” – Elon Musk

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17 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Applying same CI/CD Techniques…

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18 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Barriers to adoption 34% 27% 26% 13% ROI Organisa9on Complexity Roles and Responsibility Other

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19 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd DevOps Quick-Wins 1. Sharing sessions

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20 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd DevOps Quick-Wins 2. Tech talk to Business talk

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21 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd DevOps Quick-Wins 3. Question a process

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22 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd DevOps Quick-Wins 4. Definition of Done

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23 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd DevOps Quick-Wins 5. Trial new tools

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24 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd DevOps Business Case Outline Initiatives – Define the goal TCO – Initial setup, software cost, operating costs, resourcing

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25 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd DevOps Business Case ROI = Savings + Profits + Productivity + Intangible Benefits

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26 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd DevOps Business Case 1. Investment in build, test, deploy and provisioning 2. Investment in IT infrastructure. 3. Investment to complement skills in development and operations teams.

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27 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd DevOps Business Case 4. Investment in organizational changes. 5. More for less vs. Slow down to Speed up

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28 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd DevOps Business Case Increased Deployment Frequency

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29 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Challenge!! Go and question a process! Can you map out your entire Application Lifecycle? Share some of your experiences

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30 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Case Study 11,270 Retail Locations in 27 countries. 2.2 million employees $476 billion revenue last year $16 billion net income last year

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31 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Global Logistics Systems Manual Deployments Manual hand offs Poor Integrations Lack of Visibility FTE Burnout Increasing Deployment Targets (DC’s) Old Infrastructure

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32 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Case Study Tier 1: Windows Server 2003 & 2008 Tier 2: Unix Client Application Servers – HP UX Itanium, HP UX PA-Risc Tier 3: Java Client & Informix DB Servers * 251 Unix test Servers & 15 Windows (450 future servers) 54 Environments

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33 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Result Accomplishment of 1st DevOps Initiative Deployments increased by more than 70% Deployment time reduced by more than 30% Unplanned work reduced by 50%

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34 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Summary 1. Innovation 2. Establish the Why? 3. Foster the right culture 4. Start small, think BIG! 5. It’s a Journey

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35 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd There is a need to innovate

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36 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Q&A Jason Man DevOps Practice Lead

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37 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd Forest Technologies Helping companies worldwide maximise their poten9al through the adop9on of DevOps and Con9nuous Delivery

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38 | © Forest Technologies Ltd. All rights reserved t: @fores:echltd [email protected] @foresttechltd https://www.linkedin.com/company/3034693 forest-technologies.co.uk/blog www.forest-technologies.co.uk Thank you