Slide 1

Slide 1 text

The emergence of ChatOps @jasonhand VictorOps

Slide 2

Slide 2 text

28% managing e-mail ( 22.4 hours each week ) (Source: McKinsey Global Institute) http://jhand.co/McKinseyGlobal

Slide 3

Slide 3 text

20% looking for information or tracking down colleagues who can help with specific tasks (Source: McKinsey Global Institute) http://jhand.co/McKinseyGlobal

Slide 4

Slide 4 text

Productivity increases 20-25% through synchronous communication & collaboration technologies (Source: McKinsey Global Institute) http://jhand.co/McKinseyGlobal

Slide 5

Slide 5 text

No content

Slide 6

Slide 6 text

No content

Slide 7

Slide 7 text

Inbox

Slide 8

Slide 8 text

No content

Slide 9

Slide 9 text

No content

Slide 10

Slide 10 text

No content

Slide 11

Slide 11 text

Core Benefits of #ChatOps • Learning • Sharing

Slide 12

Slide 12 text

Core Benefits of #ChatOps • Speed • Security

Slide 13

Slide 13 text

Core Benefits of #ChatOps • Brainstorming • Fun

Slide 14

Slide 14 text

No content

Slide 15

Slide 15 text

Direct message vs Group chat 6/7-6/14 -- 91% of messages were DM (°□° 

Slide 16

Slide 16 text

Buckets of conversations DevOps teaches us to knock down silos

Slide 17

Slide 17 text

C.A.M.S. devops adoption Culture Automation Measurement Sharing

Slide 18

Slide 18 text

No content

Slide 19

Slide 19 text

Increased efficiencies in: Capabilities Communication Collaboration Coordination Contribution Confidence Context Change Control Compliance

Slide 20

Slide 20 text

@jasonhand @victorops ChatOps jhand.co/ChatOpsForDummies