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Dataviz & Public Administration FFunction Data Visualization & Public Administration Sébastien Pierre IRSPM Workshop on Data Visualization Ottawa, April 2014

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Dataviz & Public Administration FFunction Information Design & Data Visualization Studio founded in 2008 Leader in Canada

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Dataviz & Public Administration Clients Industrials & bigger corporations Non-profits (small to big) Government agencies

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Dataviz & Public Administration

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Dataviz & Public Administration

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Dataviz & Public Administration

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Dataviz & Public Administration

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Dataviz & Public Administration

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Dataviz & Public Administration

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Dataviz & Public Administration

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Dataviz & Public Administration

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Dataviz & Public Administration

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Dataviz & Public Administration About this talk

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Dataviz & Public Administration Practitioner's perspective Overview of possibilities Challenges & opportunities

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Dataviz & Public Administration Data Visualization

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Dataviz & Public Administration 0000000000000000000000 0000000000000000000000 0001111111101111111000 0001000000001000000000 0001000000001000000000 0001000000001000000000 0001000000001000000000 0001111000001111000000 0001000000001000000000 0001000000001000000000 0001000000001000000000 0001000000001000000000 0001000000001000000000 0001000000001000000000 0000000000000000000000

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Dataviz & Public Administration Mapping data to visual elements and reveal information 0000000000000000000000 0000000000000000000000 0001111111101111111000 0001000000001000000000 0001000000001000000000 0001000000001000000000 0001000000001000000000 0001111000001111000000 0001000000001000000000 0001000000001000000000 0001000000001000000000 0001000000001000000000 0001000000001000000000 0001000000001000000000 0000000000000000000000

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Dataviz & Public Administration

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Dataviz & Public Administration Analytical Logical Rational

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Dataviz & Public Administration Analytical Logical Rational Creative Holistic Intuitive

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Dataviz & Public Administration % of brains used in communications

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Dataviz & Public Administration Types of visualization

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Dataviz & Public Administration Infographics Very popular way of summing up information visually. Uses Create awareness Entertain Inform Platform Print, Web May be interactive

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Dataviz & Public Administration Interactives Online experience that involves the audience in learning more about a topic. Uses Create awareness Engage Entertain Platform Web, primarily desktop Maybe mobile

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Dataviz & Public Administration Data Visualizations Visual representations of (complex) information. Uses Explore Understand Amaze Platform Web, primarily desktop Touch screen, installations Print

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Dataviz & Public Administration Interactive Reports Narrative-driven presentation of results & insights. Uses Communicate Educate Convince Platform Web, desktop & tablets Print (PDF version)

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Dataviz & Public Administration Interactive Maps Visual mapping of data on a physical territory. Uses Communicate Overview Insights Platform Web, primarily desktop

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Dataviz & Public Administration Dashboards Visual overview of indicators (KPI) Uses Overview Decisions Discover Platform Web, destkop + mobile Print

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Dataviz & Public Administration Visualization Spectrum

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Dataviz & Public Administration Exploration Communication

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Dataviz & Public Administration Data Visualization Infographics

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Dataviz & Public Administration Analysis Storytelling

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Dataviz & Public Administration Exploration Communication Mapping Uncharted Territory Understand Discover Get insights Communicating Results Teach Share Convince

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Dataviz & Public Administration Governments & Data Visualization

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Dataviz & Public Administration Transparency & Citizen Participation Services Performance Inform citizens on the performance of key services. For example, success or failure of IT project, hours of waiting at the ER, etc. Budget Visualization Help citizens know where the money given to the government is spent. For example: participatory budget, visual budget explorer.

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Dataviz & Public Administration Million Dollar Gram Davic McCandless [link]

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Dataviz & Public Administration Decision Support Geographic Mapping Mapping indicators to support better understanding of territory-specific factors. Dashboards Track indicators and allow to have a visual snapshot of the situation. Put emphasis on allowing to compare between different periods and allow quantitative measurement of policies.

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Dataviz & Public Administration Mapping America New York [link]

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Dataviz & Public Administration Data & I.T. Quality Assurance Improve the data quality by making it visible. For instance, many datasets contain errors which go largerly unnoticed because the data is not visible. Visual Catalogue Make data more accessible by making it easy to browse and find. Information silos are common place, and even with open data it is hard to find the proper information.

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Dataviz & Public Administration Expense Visualizer FFunction [link]

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Dataviz & Public Administration Challenges

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Dataviz & Public Administration Data Literacy Culture Public servants do not yet have a culture of considering producing and curating data as a core element of their activity. Knowledge Public servants are often not able to determine what is “good” and “bad” data – not only in terms of quality, but also in its ability to be used as a material for data visualization & online tools.

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Dataviz & Public Administration Tools Data Processing & Visualization While some data processing and visualization tools are being developed, most of them are still beyond the reach of someone with a good technical background, if not programming skills. Third-parties There are not many external resources for offering data-visualization services or training, which makes it difficult to implement projects.

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Dataviz & Public Administration Citizen Participation Openness The notion of open government and open data is still very young and not very mature. Public servants are working behind closed doors and very rarely collaborate with citizens, while collaborations are often required for data-viz projects. Innovation New paradigms such as open-government or using data visualization in communication require the ability to create innovation within the government. While institutions should primarily focus on delivering services to citizens, the government should allow for pilot projects to kickstart innovation.

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Dataviz & Public Administration Opportunities

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Dataviz & Public Administration Crowdsourcing Innovation Citizens, researchers, entrepreneurs and non-profits are eager to use government data to change their environment. Hackathons have been organized in many countries from Europe to North-America, generating hundreds of new projects, some of which made a big impact on the citizens' life.

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Dataviz & Public Administration Code For America [link]

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Dataviz & Public Administration Drive economic development Growing the technology & creative industries is an important aspect of our modern economy. Startups and small groups of individuals need an ecosystem to grow and develop their ideas into actual projects. By encouraging and favouring working with smaller & local companies, the government would help sustain such an ecosystem, while also having opportunities to benefit from citizen's innovation.

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Dataviz & Public Administration Open Data Institute [link]

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Dataviz & Public Administration Transparency & accountability Corruption is as much a plague to governments as low citizen participation. Governments are often perceived as black boxes that citizens' can't understand, which discourages citizens to get involved. Using data visualization and the Web, governments could not only give a better idea of how they work, but also engage citizens and allow them to participate. Publishing actual data would also help have informed debates, which would help discussion focus more on the facts than on the individual beliefs.

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Dataviz & Public Administration Citizen Budget Open North [link]

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Dataviz & Public Administration Thanks! Data Visualization & Public Administration Sébastien Pierre [email protected] www.ffctn.com