241024_JTC_品質文化の持つ難しさ

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඼࣭จԽͷ࣋ͭ೉͠͞ Masanori Kawarada, 2024-10-24, 15 min, Japan ũest Community @mkwrd

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ιϑτ΢ΣΞ։ൃͷ੒ޭʹ͸ɺ ୯ͳΔٕज़తͳεΩϧ΍πʔϧ ͚ͩͰͳ͘ɺ   ʮ඼࣭จԽʯ͕ॏཁͰ͢ɻ Connpassͷઆ໌จΑΓ @mkwrd Θ͔Δ͎ɻ ΅͘

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ࠓճͷϛʔτΞοϓͰ͸ɺొஃ ऀ͕ͨͪʮ඼࣭จԽʯʹ͍ͭͯ ਂ͘۷ΓԼ͛ɺ   ͦͷॏཁੑͱ࣮ફํ๏ʹ͍ͭͯ ޠΓ·͢ɻ Connpassͷઆ໌จΑΓ @mkwrd ͢Έ·ͤΜ͕ɺޠΕ·ͤΜʂ ΅͘

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ࣗݾ঺հ @mkwrd ʻ৬ྺ֓ཁʼ SESاۀͷ։ൃΤϯδχΞͱͯ͠ΩϟϦΞΛ࢝Ίͯ 2ࣾ໨ͰQAΤϯδχΞʹస৬ɻιϑτ΢ΣΞ඼࣭΍   ΞδϟΠϧ։ൃͷܦݧΛੵΈɺ3ࣾ໨͔Βࣄۀձࣾ΁ɻ ຊۀ͸גࣜձࣾάϩʔϏεͷQAνʔϜϢχοτϦʔυɻ ຋༁ॻʹʰLEADING QUALITYʱʢ2023ʣͳͲ͕͋Δɻ ʻֶྺʼ •άϩʔϏεܦӦେֶӃʢ2022೥ʣMBA •໌࣏େֶ੓࣏ܦࡁֶ෦ʢ2011೥ʣֶ࢜߸ ʻࢿ֨ʼ •ISTQB-ALTM   ʢςετϚωʔδϟʔʣ •Scrum.org PSM-I   ʢεΫϥϜϚελʔʣ •TOEIC L&R Score 880 ʻझຯʼ •ςχε •ΫϧϚ •΢ΠεΩʔ Տݪా੓యʢMasanori KawaradaʣMark Ward

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झຯ΢ΠεΩʔɺձࣾͰ͸΢ΠεΩʔ෦ͷ෦௕Ͱ͢ɻ @mkwrd άϨϯυϩφοΫ೥ϑΥʔά The GLENDRONACH FORGUE Aged 10 Years • ΦϩϩιγΣϦʔḺɾϖυϩώϝωεḺͰख़੒ • ϨʔζϯΛࢥΘͤΔॏްͳՌ࣮ຯ • ͓ͭ·Έʹ͸νϣίϨʔτ΍φοπ΍νʔζͳͲ • Ξϧίʔϧ౓਺43ˋ ळΒ͍͠΢ΠεΩʔ🥃Λ࣋ࢀ͠·ͨ͠ʂʂ🍂

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ʰLEADING QUALITYʱΛ ຋༁ͨ͠ऀͰ͍͟͝·͢ɻ ͦΖͦΖ1प೥Ͱ͢Ͷ @mkwrd

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຋༁ॻ੶ʰLEADING QUALITYʱΛ ࢴഔମͰ ͓ങ্͍͛ͩͬͨ͘͞ํʂʂ✋✋✋ ͋Γ͕ͱ͏͍͟͝·͢ʂʂ @mkwrd

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຋༁ॻ੶ʰLEADING QUALITYʱΛ ిࢠॻ੶Ͱ ͓ങ্͍͛ͩͬͨ͘͞ํʂʂ✋✋✋ ͋Γ͕ͱ͏͍͟͝·͢ʂʂ @mkwrd

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຋༁ॻ੶ʰLEADING QUALITYʱΛ ࢴഔମɾిࢠॻ੶ͷ྆ํͰ ͓ങ্͍͛ͩͬͨ͘͞ํʂʂ✋✋✋ ͋Γ͕ͱ͏͍͟͝·͢ʂʂ @mkwrd

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खͷ͕͋Βͳ͔ͬͨօ͞·΋ ͥͻ͓खʹऔͬͯΈ͍ͯͩ͘͞ʔɻ ΑΖ͓͘͠Ͷ͕͍͠·͢ɻ ͦΖͦΖࡏݿ͕੾ΕΔ͔΋ɻ ૿࡮͢ΔͷͰॻళͰ͝஫จ͍ͩ͘͞ɻ ΑΖ͓͘͠Ͷ͕͍͠·͢ʂʂ @mkwrd

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ࠓ೔ͷςʔϚ ඼࣭จԽ @mkwrd

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ͪΐͬͱڭ͍͑ͯͩ͘͞ ඼࣭จԽ @mkwrd ʮ͏ͪͷձࣾʢ૊৫ɾνʔϜʣɺ ͕ແ͍ͳ͊ʔʯͱࢥ͏ํʂʂ✋✋✋

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͍ͭ͜Կऀͩʁ @mkwrd ඼࣭จԽ

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จԽͱ͍͏΋ͷ͕Ձ஋Λ࣋ͭͷ͸ ͦΕ͕ަ׵Ͱ͖ͳ͍͔ΒͰ͋Δɻ @mkwrd https://bangumi.ouj.ac.jp/v4/bslife/detail/01FA3007.html μχΤϧɾJɾϒʔΞεςΟϯ Daniel Joseph Boorstin

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จԽͱ͍͏΋ͷ͕Ձ஋Λ࣋ͭͷ͸ ͦΕ͕ަ׵Ͱ͖ͳ͍͔ΒͰ͋Δɻ @mkwrd μχΤϧɾJɾϒʔΞεςΟϯ Daniel Joseph Boorstin ࣍ͷ࿩୊΁ͷ͔͚͸͠ ͔֬ʹͦ͜ʹ͋Δ͸ͣͳͷʹɺ໨ʹݟ͑ͳ͍

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จԽͱ͍͏΋ͷ͕Ձ஋Λ࣋ͭͷ͸ ͦΕ͕ަ׵Ͱ͖ͳ͍͔ΒͰ͋Δɻ @mkwrd ʮจԽʯ͸ࣗવͷର֓೦ͱͯ͠ͷʮਓͷٕज़શൠʯΛҙຯͨ͠ ͔֬ʹͦ͜ʹ͋Δ͸ͣͳͷʹɺ໨ʹݟ͑ͳ͍ ʮจԽͷՁ஋ʹ͍ͭͯʜʜจԽܦࡁֶ͕ର৅ͱ͢ΔจԽͱ͸ʜʜਓྨֶ΍ࣾձֶͰ༻͍Δͱ ͖ʹ͸ɺ͋Δूஂʹڞ༗͞ΕΔଶ౓΍৴೦ɺ׳शɺश׳ɺՁ஋؍ɺ෩शͳͲΛࢦ͢ɻจԽ੓ ࡦͰ͸ΞʔτʢBSUʣͱ͍͏ݴ༿͕࢖ΘΕΔ͜ͱ΋ଟ͍͕ʜʜϥςϯޠͷBST͸ɺΪϦγϟޠ ͷςΫωʔͱಉ͘͡ɺωΠνϟʔʢࣗવʣͷର֓೦ͱͯ͠ɺਓͷٕज़શൠΛҙຯͨ͠ɻʯ ޙ౻࿨ࢠ΄͔ʦฤʧʢʣʰจԽܦࡁֶʱʢ༗൹ֳʣ ͭ·ΓɺਓͷੜΈग़ͨ͠༗ܗແܗͷʮจԽࡒʯͰ͸ͳ͍

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ΤυΨʔɾγϟΠϯͷʮจԽʯͷఆٛ จԽͱ͸ڞ༗͞Εͨ҉໧ͷԾఆͷύλʔϯͰ͋Δɻ ҉໧ͷԾఆͱ͸ɺ֎෦ʹదԠͨ͠Γɺ಺෦Λௐ੔͠ ͨΓͱ͍ͬͨ໰୊Λղܾ͢Δࡍʹ૊৫ֶ͕शͨ͠ํ ๏Ͱ͋ΔɻͦΕΒ͸૊৫ʹΑͬͯঝೝ͞Εɺʢத ུʣ఻͑ΒΕΔɻ ΤυΨʔɾγϟΠϯʢɾݪஶʣ   ʰاۀจԽʦվగ൛ʧμΠόʔγςΟͱจԽͷ࢓૊Έʱʢന౧ॻ๪ʣ ͑Β͍ͻͱ͕ఆٛͨ͠จԽͱ͸ @mkwrd

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඼࣭จԽΛλςͱϤίʹ෼͚ͯଊ͑Δ @mkwrd ʮ඼࣭จԽࢼ࿦ʯͰ΋࢖ͬͨΞϓϩʔν

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඼࣭จԽ ૊৫จԽ͸඼࣭จԽΛ   แؚ͠ɺӨڹΛ༩͑Δ ඼࣭จԽͱ૊৫จԽͷ֊૚ߏ଄ ૊৫จԽ ඼࣭จԽ͕૊৫จԽΛ   ม͑Δ͜ͱ͸೉͍͠ @mkwrd

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จԽ ઓུ ઓུΛ࣮ݱ͢ΔͨΊʹ   ૊৫͸จԽΛҭΉ จԽ͸ઓུΛ༰қʹ   ࣮ߦෆೳʹͰ͖Δ จԽͱઓུ͸૊৫ͷ྆ྠ @mkwrd

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඼࣭จԽ ඼࣭จԽͷྠֲ ૊৫จԽ ૊৫ઓུ ඼࣭ઓུ ม͑Δͷ   ೉͍͠ ํ਑ʹٯΒ͑ͳ͍ Өڹྗ   ࣋ͯͦ͏ʁ @mkwrd

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@mkwrd ඼࣭φϥςΟϒʢThe Quality Narrativeʣ ʰLEADING QUALITYʱୈ2ষͰ͢ɻ ඼࣭จԽͷղ૾౓Λ্͛ͯՄࢹԽ͢Δ

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@mkwrd จԽͱφϥςΟϒ จԽ͸૊৫ͷҰਓͻͱΓ͕ߟ͑ͨΓɹɹ ޠͬͨΓ͢Δ͜ͱΛϕʔεʹɺɹɹɹɹ ͦͷ݁Ռى͜͢ߦಈͷू߹ମͰ͋Δɻ ཱ৔Λ໰Θͣɺ୭΋͕ͦͷ૊৫ͷจԽΛ ͍॓ͯ͠Δɻ φϥςΟϒ narrative ͸૊৫ʹଐ͢Δɹ ҰਓͻͱΓ͕ߟ͑ͨΓޠͬͨΓ͍ͯ͠Δ ͜ͱͰ͋Δɻ φϥςΟϒʹ͸ҰਓͻͱΓͷܦݧ͕൓ө ͞Ε͍ͯΔ ૊৫ ඼࣭ จԽ ඼࣭ ඼࣭

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@mkwrd ͜ΕͰจԽͷʮՄࢹԽʯ͕Ͱ͖ΔͷͰ͸ͳ͍͔ʂʁ ඼࣭ ඼࣭ φϥςΟϒΛݟΔ จԽ͕ݟ͑Δ

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@mkwrd 1. ੹೚φϥςΟϒʢThe Ownership Narrativeʣ 2. ςετφϥςΟϒʢThe "How-to-test" Narrativeʣ 3. Ձ஋φϥςΟϒʢThe Value Narrativeʣ 3ͭͷ඼࣭φϥςΟϒ

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඼࣭จԽ ඼࣭จԽৢ੒ͷαΠΫϧ ૊৫จԽ ૊৫ઓུ ඼࣭ઓུ ੹೚φϥςΟϒ ςετφϥςΟϒ Ձ஋φϥςΟϒ ͲΜͳՁ஋Λ ΋ͨΒͨ͠Β ͏Ε͍͔͠ʁ ্ҐจԽͷ   มԽ͕Өڹ ͞ΒͳΔ ݕ౼ɾཱҊ ͓Αͼਪਐ ͞ΒͳΔ ݕ౼ɾཱҊ ͓Αͼਪਐ Ձ஋Λ΋ͨΒ͢ઓུΛ   ࣮ݱ͢ΔจԽ͸ʁ Ձ஋Λ΋ͨΒ͢ઓུΛ   ࣮ݱ͢ΔจԽ͸ʁ ઓུ࣮ݱʹ   ޲͚ͨจԽͷ   ৢ੒ ઓུ࣮ݱʹ   ޲͚ͨจԽͷ   ৢ੒ ͲΜͳՁ஋Λ ΋ͨΒ͢Α͏ ඼࣭ઓུΛඳ͔͘ʁ ΑΜͰͶˠ ྑ͍͜ͱ͚ͩࣔ͢ਤ͚ͩΕͲ   ઓུʹ൓ൃͯ͠จԽ͕ؤͳʹ   ಈ͔ͳ͍͜ͱ΋͋Δ͔΋Ͷɻ @mkwrd ͓͢͢Ίˠ

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ਓͱਓͷ͍͋ͩͷ৺ཧֶʢจԽ৺ཧֶʣ ଞऀͷ৘ಈΛཧղ͢ΔͨΊʹ͸ɺ૬खͷن४࿮Λ࠾༻ ͢Δඞཁ͕͋Δͱ͍͏͜ͱͩɻʢதུʣ   ৘ಈ͸ͦΕΛ࣮ફ͢ΔਓΛूஂ΍จԽͷҰһʹ͢Δɻ   όνϟɾϝεΩʔλʢɾݪஶʣ   ʰจԽ͸͍͔ʹ৘ಈΛͭ͘Δͷ͔ʱʢلҏᅳ԰ॻళʣ ʮΑͦऀʯͷҙݟͳͲɺฉ͍ͯ΋Β͑ΔͩΖ͏͔ʁ @mkwrd

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ͦ͏ߟ͑ΔͱɺͨͿΜʜʜ ඼࣭จԽ͕ແ͍૊৫͸   ͋Γ·ͤΜɻ @mkwrd ͋ΔΜͰ͢ɻ   ݟ͍͑ͯͳ͍͚ͩͰɻ ͋ΔΜͰ͢ɻ   ͍͚ͯͳ͍͚ͩͰɻ

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ͦ͏ߟ͑Δͱɺ΍ͬͺΓʜʜ ඼࣭จԽΛม͑Δͷ͸   ೉͍͠Ͱ͢ɻ @mkwrd ೉͍͠Ͱ͢ɻ   ݟ͑ͳ͍Μͩ΋ͷɻ ೉͍͠Ͱ͢ɻ   ૊৫มֵʹ౳͍͠΋ͷɻ

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@mkwrd ඼࣭จԽΛՄࢹԽ͢Δखஈͱͯ͠   ඼࣭φϥςΟϒΛ঺հ͍ͯ͠Δͷ͕   ʰLEADING QUALITYʱͷՁ஋ͷͻͱͭͰ͢ɻ Ͱ΋ɺ૊৫ͷ෩௨͠ͷΑ͞ͱ͔ɺͦ΋ͦ΋඼࣭͕   ٻΊΒΕ͍ͯΔ૊৫ͳͷ͔ͱ͍͏఺Λ΄΅౓֎ࢹ   ͍ͯ͠Δͱ͍͏ݶք΋͋Γ·͢ɻ ඼࣭จԽ͸ͦͷ··ѻ͏ʹ͸೉͘͠ɺ͞ΒͳΔݚڀ͕ඞཁͰ͢ɻ ͦΕͰ΋औΓ͘ΜͰ͍͘ͳΒ͹ʜʜ

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ࠓ೔ͷ͜ͷൃද͕ɺଞͳΒ͵ʮ͋ͳͨʯʹ   ͳʹ͔ؾ͖ͮΛ΋ͨΒͨ͠Γɺ   ඼࣭จԽʹ޲͖߹͏ͨΊͷࢥߟࡐྉΛ૿΍͢͜ͱʹ   ߩݙͰ͖͍ͯΕ͹޾͍Ͱ͢ɻ Masanori Kawarada, 2024-10-24, 15 min, Japan ũest Community @mkwrd

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඼࣭จԽͷ࣋ͭ೉͠͞ Masanori Kawarada, 2024-10-24, 15 min, Japan ũest Community @mkwrd