Other People's Code - Speaker Deck

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OTHER PEOPLE’S CODE bootstrapping engineering managers bethanye McKinney Blount • Cathy Labs • [email protected] • @bethanye

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I WAS A BABY MANAGER!

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HI THERE!

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PEOPLE ARE OTHER PEOPLE’S CODE TEAMS ARE COMPLEX SYSTEMS YOU SUPPORT THESE SYSTEMS

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• ramping up • monitoring • debugging common issues • maintenance and upgrades

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RAMPING UP

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YOUR JOB IS TO HELP EVERY PERSON BE AS BADASS AS THEY CAN BE

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STUDY THE SYSTEM

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NETWORK AND APIS

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EXPECTATIONS / PAST EXPERIENCES

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LOG LEVELS

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LOG LEVELS

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MONITORING & ALERTS

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MAKE TIME TO MEET 1-1

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THESE MEETINGS MATTER

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THIS ISN’T A STATUS MEETING

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DON’T TALK: LISTEN

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USE A FRAMEWORK

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• administrivia • what’s big on your list this week? • looking forward to? • not looking forward to? • how can I help? • commitments!! • what’s the scuttlebutt? learn what they gravitate towards

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• administrivia • what’s big on your list this week? • looking forward to? • not looking forward to? • how can I help? • commitments!! • what’s the scuttlebutt? learn what they struggle with

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• administrivia • what’s big on your list this week? • looking forward to? • not looking forward to? • how can I help? • commitments!! • what’s the scuttlebutt? confirm / deny / clarify rumors

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DEBUGGING

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BAD ACTORS

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GREY GOO

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UNDERPERFORMANCE

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MAINTENANCE & UPGRADES

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FINAL THOUGHTS

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OLD  (BUT GOOD)

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YMMV

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[email protected] @bethanye