Francesco Fullone https://linkedin.com/in/fullo ITC Sustainability State of the art of ESG frameworks for ITC

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Triple Bottom Line coping with sustainability complexity Sustainability is the capacity to endure. Meet[ing] the needs of the present generation without compromising the ability of future generations to meet their needs” (UN, WCED, 1987: 43)

Triple Bottom Line coping with sustainability software complexity Technical Debt + CyberSecurity + Infrastructure Resilience Impact on the environment + E-waste + Energy Consumption Accessibility, Usability and Inclusion + Business Impact on stakeholders

Let’s start with the Environment

3.9% of GHG but it is estimated to growth up to 5% by 2025 ICT carbon footprint is 39.9 billion tons, https://www.sciencedirect.com/science/article/pii/S2666389921001884 https://internethealthreport.org/2018/the-internet-uses-more-electricity-than/

17g of CO2 but we send ~275 billion email every day Email average carbon footprint https://carbonliteracy.com/the-carbon-cost-of-an-email/

700 million devices only 5% are recycled 2023 EU’s E-Waste https://environment.ec.europa.eu/topics/waste-and-recycling/waste-electrical-and-electronic-equipment-weee_en

0.3 Vs 7 watt/request Google’s datacenters will grow by x3 consuming more than Ireland A request on Google Search Vs Google AI Search https://www.cell.com/joule/fulltext/S2542-4351(23)00365-3

SUSTAINABLEIT ORG

Green principles: cosa sono e come impattano https://vimeo.com/767779312

Let’s move to the Social

Inside Outside Stakeholders (Users) D.E.I. A.U.I.

D.E.I. Diversity refers to who is represented in the user base: gender, age, ethnic, physical abilities … Equity refers to fair treatment for all people, so that the norms, practices, cost of life and policies in place guarantee, almost, same experience in the software utilisation. Inclusivity refers to design software to be open and accessible by a vast number of users. This could be done using guidelines such as WAI:WCAG but also having user tests with a diverse user research.

Accessibility, Usability, Inclusion Accessibility: addresses discriminatory aspects related to equivalent user experience for people with disabilities. Web accessibility means that people with disabilities can equally perceive, understand, navigate, and interact with websites and tools. It also means that they can contribute equally without barriers. https://www.w3.org/WAI/fundamentals/accessibility-usability-inclusion/ Usability: is about designing products to be e ff ective, e ff i cient, and satisfying. Usability includes user experience design. This may include general aspects that impact everyone and do not disproportionally impact people with disabilities. Usability practice and research often does not su ff i ciently address the needs of people with disabilities. Inclusion: is about diversity, and ensuring involvement of everyone to the greatest extent possible. In some regions this is also referred to as universal design and design for all. It addresses a broad range of issues including: accessibility for people with disabilities, access to and quality of hardware, software, and Internet connectivity, computer literacy and skills economic situation, education, geographic location, culture, age, including older and younger people, and language.

https://corporatedigitalresponsibility.net Corporate Digital Responsibility

https://corporatedigitalresponsibility.net

Let’s end with the Governance

(Continuous) Risk Assessment Knowledge Risks Obsolescence Risks CyberSecurity Risks Tech resilience

Tech resilience infrastructures resilience uptime scalability data replication/backup

CyberSecurity Risks GDPR Scam, Fraud, … EU’s Cyber Resilience Act BYOD Data Management

Knowledge Risks updated documentation 3rd party software / integrations who has the knowledge about the software and processes employee retention rate

Obsolescence Risks 3rd parties libraries unsupported vendor planned obsolescence for hardware and software software maintenance technical debt

Ethic Governance Employee Safety Supply Chain accountability Social Impact of Company Mission and Values Responsible Tech Innovation

SUSTAINABLEIT ORG Summary

https://www.src.org/about/decadal-plan/ 10^21 compute instructions per second 0.1% 0.7% 6.4% ICT Energy Needs by Total Energy Produced Energy demand for ITC

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Assume a growth of 30% CAGR of GHG by 2030 Data Center & Cloud Digital Workplace & Processes Data Software Energia (Rinnovabile) Crescita stimata di GHG GHG attuali GHG da compensare 2030 2023 GHG Emissions

IT Life Cycle Map (1) Energy Sources (2) Data Center / Infrastractures (3) Digital Workplace / Production (4) Data Mamagement (5) Software

Francesco Fullone Sustainability Designer http:/ /linkedin.com/in/fullo pick your pillar