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ɹɹɹ x Slack Θͨͨͪ͠ͷνʔϜͱSlack 2018-06-25 htomine

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Agenda ● ࣗݾ঺հ ● ࢲୡͷνʔϜͱSlack ● ;ͭ͏ͷ͸ͳ͠ ● Chatbotɺग़ୀۈ؅ཧ ● αʔϏεӡӦ ● #from_twitterɺαϙʔτ ● νʔϜӡӦ ● Qiita:Team࿈ܞ ● νʔϜ෼ใ ● Emojibilityͷ͸ͳ͠

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htomine/ͱΈͶ Qiitaͷ΄͏͔Βདྷ·ͨ͠ ɹ • Incrementsגࣜձࣾ • Product / Designer / Community Management
 • ͦͷଞͷଐੑ
 ◦ ex Cybozu Inc ◦ ex Hatena intern 2008
 ◦ ίϛέοτ४උձ ◦ Airsoft ◦ Homebrew Keyboard lover


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Homebrew Keyboard <3

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Our team and Slack

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ͱɺ͍ͬͯ΋ɻࠓͱͳͬͯ͸ ʮ;ͭ͏ͷ͸ͳ͠ʯ͕΄ͱΜͲͰ͢ɻ

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Chatbot ‘Qiitan’ ● ‘Qiita’ ͷ ‘Qiitan(͖ʔͨΜ)’ ● Ruboty(Hubotͷruby࣮૷)੡ ͷChatbot with heroku ● ΋͏4೥͘Β͍ॅΈ͍͍ͭͯ ·͢ɻ

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ग़ୀۈ؅ཧ ● ؅ཧγεςϜͷJobcanΛHackͯ͠ɺ QiitanͰͷଧࠁΛՄೳʹɻ ● ݩʑ͸WebγεςϜ͔Β͔͠ೖྗͰ͖ ͳ͔ͬͨɻ ● Jobcan΋࠷ۙ͸ެࣜʹChatOpsରԠ͠ ͍ͯ·͢ʂ;)

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Assistant in dev ● Github ΁ͷ Issue ొ࿥ ● Deploy & Merge ϦΫΤετ ● σϓϩΠېࢭ΋؆୯

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ϦϚΠϯμʔ ● ఆྫMtgͷ։࢝࿈བྷ ● ఆྫۀ຿ͷ࣮ߦ֬ೝ

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Qiitan as a Character

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ଞ͸͜Ε΋ʮ;ͭ͏ʯʹ… ● ։ൃνʔϜͷ৘ใΛू໿ ● GIthub ● Circle CI ● Error (Sentry) ● Aert (Pagerduty)

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ʮ;ͭ͏ʯͰૉ੖Β͍͠ɻ ● Slack and ChatOps͸΋͏ʮ౰ͨΓલʯɻ ● Qiitanൈ͖ͷ࢓ࣄ͸ߟ͑ΒΕͳ͍ʂ ● ਺೥લ͸ɺ໘઀ͱ͔Ͱʮ͏ͪ͸݁ߏνϟοτϕʔε Ͱ࢓ࣄ͍ͯͯ͠…ςΩετίϛϡχέʔγϣϯଟΊ ͳΜͰ͚͢Ͳେৎ෉Ͱ͔͢ʁʁʯͱ͔ฉ͍ͨΓͯ͠ ͨɻ ● ࠓ͸ίϨ͙Β͍ͷ࿩͸౰ͨΓલʹͳͬͨɻνʔ Ϝ಺ͷ৘ใͷू໿఺͕ʮ;ͭ͏ʯʹ࡞ΕΔɺଘ ࡏ͢Δͷ͸ૉ੖Β͍͠ɻ

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αʔϏεӡӦ

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#from_twitter ● ͍ΘΏΔΤΰαʔν ● ͔͜͜Βरͬͯsupport ͍ͯ͘͜͠ͱ΋ଟʑ͋ Δɻ ● Ϣʔβʔͷ൓ԠΛ μΠϨΫτʹνʔ Ϝʹڞ༗Ͱ͖Δ

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#support ● Zendesk࿈ܞΛ׆༻ ● νʔϜ಺΁ͷల։΋ҰॠͰOK ● ϝϯόʔ΋ৗʹϢʔβʔͷ੠Λ֬ೝͰ ͖Δɻ ● ։ൃͱͷ࿈ܞ͕ඞཁͳҊ݅΋ͦͷ৔Ͱ ղܾ

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νʔϜӡӦ

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Qiita:Team࿈ܞ ● ετοΫ͓͖͍ͯͨ͠ ৘ใΛஷΊ͓͚ͯΔࣗ ࣾαʔϏε ● SlackΞϓϦ΋ϦϦʔε ࡁΈʂ ;) ● https:// slack.teams.qiita.com/

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νʔϜ෼ใ (#status_qiita_dev) ● νʔϜͷͨΊͷࡶஊͷ৔ ● ෼ใɺͱ͍͏ͷ͕͋ͪͪ͜ͰߦΘ Ε͍ͯΔͱࢥ͏͕ɺ෼ใͰ͸ίϛϡ χέʔγϣϯ͕෼அ͞Εͯ͠·͏ ೉఺΋͋ͬͨɻ ● #chat ΑΓ͸ύʔιφϧͳεϖʔ εͱͯ͠༻ҙ͍ͯ͠Δɻ SlackͰ؆୯ʹʮ೔ใʯͳΒ͵ʮ෼ใʯΛνʔϜͰ࣮ݱ͢Δ3εςοϓʙ Problem͕10෼Ͱղܾ͢ΔνϟοτΛ࡞Ζ͏

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#welcome_xxxx νϟϯωϧ ● ৽ೖࣾһ޲͚ͷWelcomeνϟϯωϧ ● ೖࣾखଓ͖΍ɺೖࣾޙͷOn-boarding ͷ৔ͱͯ͠࢖͏ɻ ● ৺ཧత҆શΛ·ͣখ͍͞ͱ͜Ζ͔Β࡞ͬ ͍ͯ͘ɻ

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ίϛϡχέʔγϣϯݑষ ● ίϛϡχέʔγϣϯͷنൣ ʢϧʔϧ·Ͱ͸͍͔ͳ͍͕ɺ ΈΜͳͰେ੾ʹ͍ͨ͜͠ͱʣ ΛܾΊ͍ͯΔ ● Slack΋͜ΕΛ࣮ݱ͍ͯͨ͘͠ ΊͷҰͭͷπʔϧͱͯ͠࢖ͬ ͍ͯ͘

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͓·͚: Ref: Emojibility ͱ͍͏֓೦

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