Building Online Communities
!
I’ve been giving a lot of thought to community-building within the context of
open source software. Ideas have been bouncing around my head for some time
BLOG ABOUT BOOKS PORTFOLIO SPEAKING & '
Slide 3
Slide 3 text
1. Team quality impacts software quality
2. Compassion facilitates teamwork
3. Teams are the sum of teamwork
Slide 4
Slide 4 text
Team
Quality
Software Quality
Affects
Slide 5
Slide 5 text
No content
Slide 6
Slide 6 text
Team Quality
Affects
Team Outcomes
Slide 7
Slide 7 text
Everyone assumes that
everyone is doing their best
Slide 8
Slide 8 text
Compassion
Teamwork
Facilitates
Slide 9
Slide 9 text
Compassion
is an
Optimization
Problem
Slide 10
Slide 10 text
Responding to
Suffering
Slide 11
Slide 11 text
1. Share their perspective
2. Share their emotions
3. Stay non-judgemental
4. Communicate that you understand
Slide 12
Slide 12 text
Inquiry Work
Slide 13
Slide 13 text
Anticipating
Suffering
Slide 14
Slide 14 text
Feedback
is
a
Gift
Slide 15
Slide 15 text
No content
Slide 16
Slide 16 text
No content
Slide 17
Slide 17 text
No content
Slide 18
Slide 18 text
Psychological
Safety
Slide 19
Slide 19 text
No content
Slide 20
Slide 20 text
“Being open with your errors and
identifying the insights gained can
help others avoid the same blunders
and keep your team on-track.”
— Open-Sourcing Company Culture at Artsy, 2015
Slide 21
Slide 21 text
Ask Questions
Slide 22
Slide 22 text
W
hat you build
doesn’t matter
as much as
How
you build
Slide 23
Slide 23 text
Remember
the
Prime
Directive
Slide 24
Slide 24 text
Teams Are
Of Teamwork
The Sum
Slide 25
Slide 25 text
No content
Slide 26
Slide 26 text
“Synergy means behavior of whole systems unpredicted
by the behavior of their parts taken separately.”
— Buckminster Fuller
Slide 27
Slide 27 text
No content
Slide 28
Slide 28 text
"It's in Apple's DNA that technology alone is not enough.
It’s technology married with liberal arts,
married with the humanities,
that yields the results that make our hearts sing.”
Slide 29
Slide 29 text
Synergy
Slide 30
Slide 30 text
Humans are,
by default,
Empathetic
Slide 31
Slide 31 text
Barriers to Caring
Slide 32
Slide 32 text
No content
Slide 33
Slide 33 text
No content
Slide 34
Slide 34 text
In the absence of obstacles,
Humans will care
Slide 35
Slide 35 text
1. Quality teams ship quality products
2. Good teams are compassionate teams
3. We’re bringing back “Synergy”!