How to copy
Spotify in 30 min*
Cliff Hazell
Coach at Spotify
Find me on Twitter: @ixhd
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Perhaps?
Seen our “model”
Henrik’s Videos?
Conference Talks?
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All models are
wrong… some
are useful
(just a snap shot)
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Some things we avoid
Why we avoid them
What we do instead
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Culture is necessary
but not sufficient
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What’s it like inside?
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IT Shelf
- Project Lolipop
Lollipop
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Pelle 1:1
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The Story of a
Learning
Organization
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“Be the best at
getting better”
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Punishing Failure
Avoid
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“Each organisation is
perfectly designed for the
results it’s achieving”
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Celebrate Learning
Instead
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Hero Worship
Avoid
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“A system is not the
sum of it’s parts, but
the product of its
interactions”
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Collaboration
Encourage
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Centralizing all
Decisions and
Control
Avoid
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“Decentralising control requires
decentralising both authority to
make decisions and the information
to make them correctly”
Don Reinertsen
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Leadership
at all Levels
Encourage
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Clarity
Conditions
Constraints
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“More companies die of
indigestion than
starvation”
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Clarity != Detail
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Celebrate Learning
Encourage Collaboration
Leadership at all Levels
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But, We’re special:
“People won’t do work if we don’t tell them!”
“Teaching, Mentoring and Coaching is too
expensive!”
“We don’t have time to change how we work”
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How can I get better
at getting better?
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Go to the Gemba
Safe to Fail experiments
Get a Mentor or Coach
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Thank you
Cliff Hazell
Coach at Spotify
Find me on Twitter: @ixhd