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How to copy Spotify in 30 min* Cliff Hazell Coach at Spotify Find me on Twitter: @ixhd

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Perhaps? Seen our “model” Henrik’s Videos? Conference Talks?

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All models are wrong… some are useful (just a snap shot)

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Some things we avoid Why we avoid them What we do instead

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Culture is necessary but not sufficient

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What’s it like inside?

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IT Shelf - Project Lolipop Lollipop

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Pelle 1:1

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The Story of a Learning Organization

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“Be the best at getting better”

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Punishing Failure Avoid

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“Each organisation is perfectly designed for the results it’s achieving”

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Celebrate Learning Instead

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Hero Worship Avoid

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“A system is not the sum of it’s parts, but the product of its interactions”

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Collaboration Encourage

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Centralizing all Decisions and Control Avoid

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 “Decentralising control requires decentralising both authority to make decisions and the information to make them correctly” Don Reinertsen

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Leadership at all Levels Encourage

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Clarity Conditions Constraints

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“More companies die of indigestion than starvation”

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Clarity != Detail

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Celebrate Learning Encourage Collaboration Leadership at all Levels

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But, We’re special: “People won’t do work if we don’t tell them!” “Teaching, Mentoring and Coaching is too expensive!” “We don’t have time to change how we work”

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How can I get better at getting better?

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Go to the Gemba Safe to Fail experiments Get a Mentor or Coach

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Thank you Cliff Hazell Coach at Spotify Find me on Twitter: @ixhd