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BUILDING RESILIENT FRONTEND SYSTEMS Ian Feather - BuzzFeed - @ianfeather

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RESILIENCE IS FUNCTION IN A HOSTILE ENVIRONMENT

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UNDERSTAND YOUR TIERS OF USER EXPERIENCE

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GUARANTEE THE MOST BASIC LEVEL OF UX

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1. HOW OUR SYSTEMS FAIL 2. DESIGNING FOR FAILURE 3. MITIGATING RISK 4. LEARNING FROM FAILURE

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HOW OUR SYSTEMS FAIL SECTION 1

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HOW OUR SYSTEMS FAIL 1. MALICIOUS INTERFERENCE

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HTTPS IS TABLE STAKES

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HTTPS IS TABLE STAKES

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HOW OUR SYSTEMS FAIL 1. MALICIOUS INTERFERENCE

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HOW OUR SYSTEMS FAIL 1. MALICIOUS INTERFERENCE 2. 3RD PARTY AVAILABILITY

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CONTROL YOUR POINTS OF FAILURE

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2016

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2016 DYN DNS 5 HRS

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2016 DYN DNS 5 HRS AWS s3 9 HRS 2017

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2016 DYN DNS 5 HRS AWS s3 9 HRS 2017 Fastly CDN 1 HR

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2016 DYN DNS 5 HRS AWS s3 9 HRS 2017 Fastly CDN 1 HR AWS S3 2 hrs

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HOW OUR SYSTEMS FAIL 1. MALICIOUS INTERFERENCE 2. 3RD PARTY AVAILABILITY

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HOW OUR SYSTEMS FAIL 1. MALICIOUS INTERFERENCE 2. 3RD PARTY AVAILABILITY 3. DEVELOPER ERROR

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ADD SLIDE ABOUT SENTRY

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SLACK ALERTS

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KNOWING IT’S BROKEN BEFORE TWITTER DOES

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THEORY VS PRACTICE

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HOW OUR SYSTEMS FAIL 1. MALICIOUS INTERFERENCE 2. 3RD PARTY AVAILABILITY 3. DEVELOPER ERROR

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HOW OUR SYSTEMS FAIL 1. MALICIOUS INTERFERENCE 2. 3RD PARTY AVAILABILITY 3. DEVELOPER ERROR 4. THE NETWORK

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THEORY VS PRACTICE

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THEORY VS PRACTICE

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~1% OF REQUESTS FOR JAVASCRIPT WILL TIMEOUT

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13 MILLION REQUESTS FOR JAVASCRIPT WILL TIMEOUT

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HOW OUR SYSTEMS FAIL 1. MALICIOUS INTERFERENCE 2. 3RD PARTY AVAILABILITY 3. DEVELOPER ERROR 4. THE NETWORK

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HOW OUR SYSTEMS FAIL 1. MALICIOUS INTERFERENCE 2. 3RD PARTY AVAILABILITY 3. DEVELOPER ERROR 4. THE NETWORK 5. USER’S PRIVILEGE

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~9% OF OUR USERS USE SOME FORM OF CONTENT BLOCKER

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~4% WON’T SUCCESSFULLY DOWNLOAD OUR FONTS

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40 MILLION PAGEVIEWS PER MONTH

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HOW OUR SYSTEMS FAIL 1. MALICIOUS INTERFERENCE 2. 3RD PARTY AVAILABILITY 3. DEVELOPER ERROR 4. THE NETWORK 5. USER’S PRIVILEGE

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HOPE FOR THE BEST?

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DESIGN FOR FAILURE SECTION 2

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DESIGN FOR FAILURE 1. PRIORITIZE CRITICAL PARTS OF THE PAGE

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User FONTS html IMAGES DATA (xhr) IMAGES CSS JS IMAGES

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User FONTS html IMAGES DATA (xhr) IMAGES CSS JS IMAGES Images

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User FONTS html IMAGES DATA (xhr) IMAGES CSS JS IMAGES HTML

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DESIGN FOR FAILURE 1. PRIORITIZE CRITICAL PARTS OF THE PAGE

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DESIGN FOR FAILURE 1. PRIORITIZE CRITICAL PARTS OF THE PAGE 2. MAKE ERRORS A FIRST CLASS CITIZEN

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SOMETHING BROKE! SHOULD I TELL THEM?

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IT BROKE. SHOULD I TELL THEM?

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DESIGN FOR FAILURE 1. PRIORITIZE CRITICAL PARTS OF THE PAGE 2. MAKE ERRORS A FIRST CLASS CITIZEN

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MITIGATE RISK SECTION 3

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MITIGATE RISK 1. LOCK YOUR RUNTIME DEPENDENCIES

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CONTROL YOUR POINTS OF FAILURE

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MITIGATE RISK 1. LOCK YOUR RUNTIME DEPENDENCIES

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MITIGATE RISK 1. LOCK YOUR RUNTIME DEPENDENCIES 2. BUILD IN REDUNDANCY

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HAVE TWO OF EVERYTHING

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Asset SERVER 1

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Asset SERVER 1 www.asset-server-one.com/styles.css

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Asset SERVER 1 www.asset-server-one.com/styles.css

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✖ Asset SERVER 1 www.asset-server-one.com/styles.css

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✖ Asset SERVER 1 Asset SERVER 2 www.asset-server-one.com/styles.css

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✖ Asset SERVER 1 Asset SERVER 2 www.asset-server-two.com/styles.css www.asset-server-one.com/styles.css

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✖ Asset SERVER 1 Asset SERVER 2 www.asset-server-two.com/styles.css www.asset-server-one.com/styles.css

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Asset SERVER 1 Asset SERVER 2 Proxy service

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Asset SERVER 1 Asset SERVER 2 www.asset-server.com/styles.css Proxy service

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Asset SERVER 1 Asset SERVER 2 www.asset-server.com/styles.css Proxy service

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Asset SERVER 1 Asset SERVER 2 www.asset-server.com/styles.css Proxy service

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PLAN Z

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MITIGATE RISK 1. LOCK YOUR RUNTIME DEPENDENCIES 2. BUILD IN REDUNDANCY

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MITIGATE RISK 1. LOCK YOUR RUNTIME DEPENDENCIES 2. BUILD IN REDUNDANCY 3. SERVE STALE CONTENT

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SERVER

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SERVER CDN

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SERVER CDN

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SERVER CDN

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SERVER CDN

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SERVER CDN

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SERVER CDN

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CDN SERVER

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CDN ✖ SERVER

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CDN ✖ SERVICE WORKER SERVER

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CDN ✖ SERVICE WORKER SERVER

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MITIGATE RISK 1. LOCK YOUR RUNTIME DEPENDENCIES 2. BUILD IN REDUNDANCY 3. SERVE STALE CONTENT

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LEARN FROM MISTAKES SECTION 4

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LEARN FROM MISTAKES 1. POSTMORTEMS

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BLAMELESS

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HOW DID WE HANDLE IT AS A TEAM?

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HOW COULD IT HAVE BEEN PREVENTED?

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LEARN FROM MISTAKES 1. POSTMORTEMS

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LEARN FROM MISTAKES 1. POSTMORTEMS 2. FIRE DRILLS & CHAOS TESTING

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FIRE DRILLS ARE A SAFE SPACE TO PRACTICE

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1. LIMIT IMPACT 2. BE DECISIVE 3. DELEGATE EARLY

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CHAOS TESTING

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DELIBERATELY INTRODUCE FAILURE TO ENSURE YOUR SYSTEMS ARE RESILIENT

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LEARN FROM MISTAKES 1. POSTMORTEMS 2. FIRE DRILLS & CHAOS TESTING

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IN SUMMARY

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KNOW WHAT’S IMPORTANT TO YOUR USERS

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IDENTIFY HOW YOUR SYSTEM WILL DEGRADE

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IDENTIFY POINTS OF FAILURE AND BUILD IN FAIL-SAFES

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LEARN FROM EVERY FAILURE

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THANK YOU IAN FEATHER - BUZZFEED - @IANFEATHER