What are the outputs from a three amigos meeting? - scenarios / examples (obvious answer) - refined rules / acceptance criteria / conditions of satisfaction - new / split stories - common understanding of domain - empathy

Story Question Rule Example

Story Rule Example Question Question Rule Example Rule Example

Colin bought a kettle from us last week. When he got home he realised the colour didn’t match his kitchen cabinets, and he really didn’t like it. He’s brought it back to the store for a refund. He walks up to Sally, a junior sales assistant, and asks her to process the refund.

In order to satisfy customers’ statutory rights As a sales assistant I need to be able to process refunds Story

Any item can be returned within 14 days as long as the customer has a receipt. Rule

The one where… Example …the customer forgot his receipt.

What if…. Question …the customer forgot his receipt.

Process Refunds Customer must have receipt Customer has receipt, and is within limit What if proof of purchase is a bank statement? Question 14 day limit Rule Example Story

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