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Getting UX done | @ifenn #guxd #uxscot UX Scotland 2013
Client testimonials
“Ian is an exceptional UX practitioner, balancing the business
requirements with the user's needs to produce an intuitive experience
and functional design. Ian's analytical and detailed approach was key to a
number of recent projects, guiding their direction and producing some
great results.”
- Peter Lambert, Head of UX, Global Personals
“Ian is dedicated to delivering the simplest solution possible and always
keeping the core customer need the focus of the experience, resulting in
quality, intuitive interface and functionality design.”
- Richard Edwards, Digital Planning Director, LIDA
“Ian joined us to help develop a web application for a new Insurance
proposition. He brought with him an abundance of usability knowledge
and expertise which he was more than happy to share. This enabled us
to work collaboratively increasing our in-house knowledge as well as
him producing some first class outputs. He has great attention to detail
and showed great flexibility in producing top notch work in a climate of
incomplete and changing requirements.”
- Christian Young, Lead User Experience Architect, AVIVA plc
“I worked with Ian on the international research study of wi-fi services.
Ian showed himself as an expert in user experience, his results were
precise and of very high quality. It's great to have a reliable partner in
the UK.”
- Natalia Sprogis, User Research Consultant, UIDesign Group
“Ian is a hard working and dedicated usability and interaction design
expert. At Virgin Media he worked tirelessly to champion the user,
always thinking creatively around business requirements to achieve the
best experience possible. His work is backed up by a wealth of
experience both in user interface design and in front end development,
and I would welcome the opportunity to work with him again.”
- Kirsty Brown, User Experience Manager, Virgin Media
“Ian is a highly focused and hardworking individual who offers a
wealth of knowledge particularly in the areas of user experience and
accessibility. Ian is an innovative thinker and is able to bring fresh
thinking to any project. Given the opportunity, I would happily employ Ian
again in the future.”
- Lian Brook-Tyler, Head of Site, BT plc
“Having worked with Ian for over 3 years I've really valued his support and
learnt from his depth of knowledge and understanding of the internet
industry. His commitment to placing the customer at the heart of
everything he does is unquestionable, as is his desire to provide an
optimal, accessible user experience for all.”
- Martin Faux, Head of BT Broadband Office, BT plc
“Ian was invaluable at BT, bringing in-depth expertise in online user
experience to the team as well as a passion for all things internet. His
efforts went well beyond normal hours as he invested personal time to
investigate opportunities to improve the site and ensuring his thinking
was up-to-date by networking with other experts.”
- David Morgan, Head of Online Business, BT plc
“Ian Fenn was a very talented contributor to Alchemy Digital's projects.
With his unique mix of journalistic and broadcasting experience, Ian
developed compelling, content-driven solutions that were a perfect fit for
our broadcast clients. Ian is a great web copywriter and is also very
visually oriented; he understands what works from the end-user's
perspective, what "sells" and how to develop content that is
engaging and immersive. Ian always brings fresh thinking to projects
and has an entrepreneurial attitude that keeps him focused on the end
results. I would wholeheartedly recommend Ian for any senior interactive
production or management position.”
- Adrian Tennant, Managing Director, Alchemy Digital