The Operating Chasm Transforming into a CD organization @gmiranda23 George Miranda Director of Product Marketing Chef Software, Inc. 

@gmiranda23 

TIME QUALITY COST @gmiranda23 

VELOCITY QUALITY @gmiranda23 

@gmiranda23 

Low Performing Medium Performing High Performing Throughput (how often you deploy to production) Between once per month and once every 6 months On demand (multiple deploys per day) Lead times (from commit to deployment in production) Between one month and 6 months Less than one hour Change failure rates 16%-30% 0%-15% MTTR (service outage recovery times) Less than one day Less than one hour @gmiranda23 

Low Performing Medium Performing High Performing Throughput (how often you deploy to production) Between once per month and once every 6 months Between once per week and once per month On demand (multiple deploys per day) Lead times (from commit to deployment in production) Between one month and 6 months Between one week and one month Less than one hour Change failure rates 16%-30% 31-45% 0%-15% MTTR (service outage recovery times) Less than one day* Less than one day Less than one hour @gmiranda23 

Low Performing Medium Performing High Performing Change failure rates 16%-30% 31-45% 0%-15% MTTR (service outage recovery times) Less than one day* Less than one day Less than one hour Time spent on new work 38% 34% 49% Time spent doing rework 27% 32% 21% @gmiranda23 

Low Innovation Low Scale Low Speed Low Customer Value High Innovation High Scale High Speed High Customer Value Operating Chasm @gmiranda23 

@gmiranda23 

Effective test data management @gmiranda23 

Comprehensive, fast, and reliable test and deployment automation @gmiranda23 

@gmiranda23 

Application code and app & system configuration all in version control @gmiranda23 

[ code ] @gmiranda23 

Trunk-based development and continuous integration @gmiranda23 

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Incorporating security into the delivery process @gmiranda23 

compliance as [ code ] @gmiranda23 

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"You can't change culture, but you can change tools. Certain tools enforce behaviors and those behaviors become your culture." @gmiranda23 

In Review • Invest the time to manage your test data effectively • Comprehensive, fast, and reliable test automation • Apps are code, infrastructure is code, all code is in version control • Adopt trunk-based development and promote tiny deltas • Change your culture by proliferating everything as code @gmiranda23 

Thank you! @gmiranda23 [email protected]