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Welcome

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Garren DiPasquale Experience Designer / Developer @aduroguy @aduroguy | #LEANUX

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Incorporating Lean UX into Agile Resources http://en.wikipedia.org/wiki/Lean_Startup http://en.wikipedia.org/wiki/Toyota_Production_System http://www.uie.com/brainsparks/2011/12/01/jeff-gothelf-understanding-lean-ux/ http://theleanstartup.com http://johnnyholland.org/2012/03/lean-ux-is-dead-long-live-lean-ux/ http://www.andersramsay.com/2012/04/24/agile-ux-vs-lean-ux/ http://uxdesign.smashingmagazine.com/2011/03/07/lean-ux-getting-out-of-the-deliverables-business/ http://www.uie.com/articles/lean_ux/ http://www.jeffgothelf.com/blog/ http://vimeo.com/24638334 http://www.fastcompany.com/1778706/eric-ries-lean-startup-machine http://amzn.com/1449311652 http://www.amazon.com/The-Lean-Startup-Entrepreneurs-Continuous/dp/0307887898 http://www.amazon.com/Running-Lean-Iterate-Works-OReilly/dp/1449305172/ref=pd_sim_b_4 http://amzn.com/1933820217 http://www.amazon.com/Toyota-Way-Management-Principles-Manufacturer/dp/0071392319 http://www.idahostatesman.com/2011/05/18/1652544/little-time-to-solve-big-problem.html

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INCORPORATING LEAN UX INTO AGILE

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EMBRACING AGILE INSTEAD OF COPING WITH IT

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WHY WE’RE HERE

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UXD

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Credit: Dan Saffer

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DESIGN THINKING

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“Design thinking is a human-centered approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.” —Tim Brown, president and CEO IDEO

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AGILE

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CREATED BY SOFTWARE DEVELOPERS ITERATIVE VS LINEAR NOT MEANT TO ASK WHY BUT INTENDED TO SOLVE HOW

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We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan

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AGILE & UX

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THE OTHER WAY

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DEFINE DESIGN DEVELOP TEST DEPLOY WATERFALL

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DEFINE DESIGN DEVELOP TEST DEPLOY LINEAR

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DEFINE DESIGN DEVELOP TEST DEPLOY

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DEFINE DESIGN

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LINEAR DESIGN PROBLEMS 1. THE DESIGN DOESN’T GET IMPLEMENTED 2. WRONG FOR THE MARKET DESPITE USER RESEARCH 3. FEEDBACK MISSING LATE IN THE PROCESS 4. DOESN’T REACT TO CHANGE QUICK ENOUGH

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AGILE & UX

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INCORPORATING LEAN UX INTO AGILE

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INCORPORATING

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WHAT IS LEAN UX?

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UX LITE?

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GETTING RID OF WASTE

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UIE16 Boston

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KEYS TO LEAN MANUFACTURING 1. REDUCE WASTE 2. JUST IN TIME INVENTORY 3. CONTINUOUS FLOW MANUFACTURING 4. MEASURABLE RESULTS (SCIENTIFIC METHODS)

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LEAN MANUFACTURING,

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LEAN MANUFACTURING, LEAN STARTUP,

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KEYS TO LEAN STARTUP 1. REDUCE WASTE 2. CUSTOMER FEEDBACK 3. CONTINUOUS DEPLOYMENT PROCESS 4. VALIDATED LEARNING / SCIENTIFIC METHODS

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MEASURE BUILD LEARN LEAN STARTUP BUILD MEASURE LEARN LOOP

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LEAN MANUFACTURING, LEAN STARTUP,

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LEAN MANUFACTURING, LEAN STARTUP, LEAN UX.

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Jeff Gothalf

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KEYS TO LEAN UX 1. DESIGN IS A HYPOTHESIS 2. BUILD THE SIMPLEST THING FIRST 3. COLLABORATION

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MEASURE BUILD LEARN

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EVERYTHING IS AN ASSUMPTION

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MEASURE BUILD LEARN

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CONCEPT PROTOTYPE VALIDATE INTERNALLY TEST EXTERNALLY LEARN ITERATE LEAN UX

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IMPLEMENTATION

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NOT MINI WATERFALL.

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CONCEPT PROTOTYPE VALIDATE INTERNALLY TEST EXTERNALLY LEARN ITERATE

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IMPLEMENTING LEAN UX 1. IN THE ROOM 2. WITHIN THE SPRINT 3. HOLISTICALLY

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1. IN THE ROOM

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CROSS FUNCTIONAL TEAMS

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GET EVERYONE INVOLVED (DESIGN WORKSHOPS) PROMOTE CROSS FUNCTIONAL PAIRING BREAKS DOWN SILOS GET OUT OF THE BUILDING DESIGN ROCKSTARS DON’T WORK WELL

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SHARED UNDERSTANDING

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ATTENDING MEETINGS EXTERNALIZING YOUR WORK DISCUSSING AND SHARING THE VISION

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2. WITHIN THE SPRINT

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ITERATION MEETINGS

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GROOMING PLANNING STORY WRITING

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CONCEPTS AND PROTOTYPES

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LOW FIDELITY FIRST ITERATE YOUR FIDELITY PROTOTYPE AS OFTEN AS POSSIBLE

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RESEARCH AND TESTING

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ONE DAY EVERY ITERATION 3-5 PEOPLE TEST EVERYTHING TEST ANYTHING VALIDATE INTERNALLY AND EXTERNALLY

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MEASURE BUILD LEARN

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3. HOLISTICALLY

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DEVELOP DESIGN PRINCIPLES

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WORK DIRECTLY WITH THE BUSINESS GET KEY BUY IN STICK TO THEM, CITE THEM OFTEN ADJUST THEM WHEN NEEDED

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PATTERN LIBRARIES AND STYLE GUIDES

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NOT JUST FOR DESIGNERS MUST BE ACCESSIBLE TO EVERYONE NEED TO BE CURATED AND UPDATED

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STORY MAPS

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A FEATURE HIERARCHY OF THE BACKLOG HELPS YOU KEEP AN EYE ON THE BIG PICTURE

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ITERATION OVERVIEW

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WED THURS FRI MON TUE WED THURS FRI MON TUE WORKSHOP TESTING LOW FIDELITY DOCUMENTATION DEMO DESIGN SPRINT OVERVIEW

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INCORPORATING LEAN UX INTO AGILE

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EMBRACING AGILE

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AGILE IS HUMAN

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Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan

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Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan

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DESIGN CONSTRAINTS

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REDUCE DESIGN WASTE FORCES DEADLINES 11TH HOUR DESIGN

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ROOM FOR FAILURE

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DESIGN DOESN’T HAVE TO BE PERFECT ROOM FOR MISTAKES TEAM OWNERSHIP

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IT COMPLIMENTS AND ENCOURAGES GOOD UX (HCD, UCD)

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MEASURE BUILD LEARN

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Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan

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Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan

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THE PROCESS ITSELF IS ITERATIVE

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TURN THE DESIGN TOOLKIT TOWARDS THE PROCESS FIGURE OUT WHAT WORKS FOR YOUR TEAM CHANGE IS OK

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IT’S DESIGN THINKING

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“A human-centered approach to innovation to integrate the needs of people, the possibilities of technology, and the requirements for business success.”

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Thanks

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