株式会社mento 会社紹介資料/ mento Company Deck

by mento _official

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ձࣾ঺հࢿྉ

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2 CONTENTS ࢲͨͪʹ͍ͭͯ P.03 ࣄۀʹ͍ͭͯ P.12 ಇ͘؀ڥʹ͍ͭͯ P.21 ࠾༻ʹ͍ͭͯ P.26 01 02 03 04

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ࢲͨͪʹ͍ͭͯ 01

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4 ձࣾ֓ཁ COMPANY

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5 HISTORY Ԋֵ ͜Ε·ͰͷಓͷΓͱྦྷܭηογϣϯ਺ NFOUPαʔϏε։࢝ ๏ਓ޲͚ࣄۀ։࢝ ྦྷܭ ࣌ؒಥഁ ྦྷܭ ࣌ؒಥഁ $0"$)*/($".1։ߍ

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OUR VISION ৘ใ͕͋;Εɺແ਺ͷʮਖ਼ղʯ͕खʹೖΔ͜ͷ࣌୅ɻ   ࣗ෼ͷਓੜʹເதʹͳΔ͜ͱ͕ɺ   ΑΓΉ͔ͣ͘͠ͳ͍ͬͯΔͷ͔΋͠Ε·ͤΜɻ ͔ͩΒͦ͜ɺਓ͕ࣗ෼Β͘͠ເதʹੜ͖Δ͜ͱΛ;ͭ͏ʹ͍ͨ͠ɻ   ࢲͨͪ͸ੈͷதΛਓؒͷ͜͜Ζ͔Βม͍͑ͯ͘௅ઓΛਐΊ͍͖ͯ·͢ɻ 6

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8 Ranking of happiness ੈք޾෱౓ϥϯΩϯά ೔ຊͷओ؍త޾෱౓͸ੈքͰҐɺઌਐࠃͰ͸μϯτπͷ࠷ԼҐ ޾෱౓ͷ಺༁Ͱ͸ɺಛʹʮਓੜબ୒ͷࣗ༝ʯ͕ඇৗʹ௿͍ ࠃ࿈4%4/ੈք޾෱౓ϥϯΩϯάࢦඪ σʔλग़యɿ8PSME)BQJOFTT3FQPSU

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9 Why Coaching? ͳͥίʔνϯάͳͷ͔ ίʔνϯά͸ɺਂ͍܏ௌʹΑΓࣗݾܾఆΛଅ͢ΤϏσϯεͷ͋Δٕज़ ࿩͢ ؾͮ͘ มΘΔ ଓ͚Δ ର࿩Λ௨ͯࣗ͡ΒͷҙࢥͰ ߦಈม༰Λى͜͢ ֶज़తʹূ໌͞Ε͍ͯΔίʔνϯάͷޮՌ ᶃ໨ඪୡ੒ʹ޲͚ͯ౒ྗ͢Δ౓߹͍ͷ޲্ ᶄ໨ඪ͕࣮ݱͰ͖Δͱظ଴͢Δ౓߹͍ͷ޲্ ᶅ޾෱౓ͷ޲্ σʔλग़యɿ-4(SFFO -(0BEFTBOE(SBOU

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10 the Market Challenges ίʔνϯάࢢ৔ʹ͓͚Δ՝୊ ίʔνϯάͷֶशίετͱސ٬ʢΫϥΠΞϯτʣ֫ಘ೉қ౓ͷߴ͞ʹΑͬͯɺ Ձ֨ͱ඼࣭͕όϥϯεͤͣɺίʔν͸૿͑Δ͕ఆணͤͣɺधཁ΋૿͑ͮΒ͍ࢢ৔ߏ଄ ίʔνͷෛ ա౓ʹސ٬୯ՁΛ্͛ΔPSԼ͛Δίʔν΍ ઐ໳ػؔͰֶ͹ͳ͍ίʔν͕૿͑Δ ֶशίετ͕ߴ͍ ސ٬ʢΫϥΠΞϯτʣͷ ֫ಘ͕೉͍͠ ސ٬ ΫϥΠΞϯτ ͷෛ ίʔνͷબఆج४΍ Ձ֨૬৔Λ஌Δํ๏͕ͳ͍ ඼࣭ͷ୲อ͕͞Εͳ͍ αʔϏεఏڙ͕૿͑Δ ࣗ෼ʹ߹ͬͨ඼࣭ͷߴ͍ίʔνΛ ݟ͚ͭΒΕͣधཁ͕૿͑ͳ͍

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11 WHY mento? ίʔνϯάࢢ৔ʹ͓͚ΔNFOUPͷՁ஋ ϓϥοτϑΥʔϜͱͯ͠ͷधཁ૑଄ͱϚονϯάϓϩηεͷσʔλϕʔεԽʹΑͬͯɺ ސ٬ʹຊ࣭తͳՁ஋Λಧ͚Δϓϩίʔνʹ͔ΜͨΜʹΞΫηεͰ͖ΔੈքΛ࣮ݱ mento CERTIFICATED COACH ௨ա཰ҎԼͷ ৹ࠪΛ௨աͨ͠ ࣭ͷߴ͍ίʔνίϛϡχςΟ CLIENTS ΩϟϦΞ΍Ϧʔμʔγοϓʹ ՝୊Λ๊͑ΔαʔϏεར༻ऀ COMPANY Ϧʔμʔҭ੒ʹ՝୊Λ๊͑Δ αʔϏεར༻اۀ ৹ࠪ ΞαΠϯ ɹใु ¥ ϓϩϑΟʔϧ ɹར༻ྉ ๏ਓར༻ ¥ ૊৫՝୊໌֬Խ ޮՌϨϙʔτ ɹར༻ྉ ݸਓར༻ ¥ ίʔνϯάఏڙ

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02 ࣄۀʹ͍ͭͯ

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13 OUR BUSINESS ࣄۀ֓ཁᶃ ྦྷܭηογϣϯ਺ 30,000࣌ؒ ొ࿥ίʔν਺ 170໊ ຬ଍౓ฏۉ 9.2 ಇ͘ϛϨχΞϧੈ୅ʹࢧ࣋͞ΕΔ೔ຊ࠷େن໛ͷίʔνϯάϓϥοτϑΥʔϜʮNFOUPʯ ސ٬ʹຊ࣭తͳՁ஋Λಧ͚Δϓϩίʔνʹ͔ΜͨΜʹΞΫηεͰ͖ΔੈքΛ࣮ݱ ҐɹΩϟϦΞϓϥϯΛඳ͖͍ͨ Ґɹຊ౰ʹ΍Γ͍ͨ͜ͱΛݟ͚͍ͭͨ ҐɹڧΈɾՁ஋؍ΛݴޠԽ͍ͨ͠ બ͹ΕΔςʔϚ

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14 ˞ஈ֊த OUR STRENGTH NFOUPͷڧΈొ࿥ίʔνͷ͔ͨ͠ͳٕज़ྗ ৹ࠪ߹֨཰ҎԼͷݫ͍͠৹ࠪΛ௨աͨ͠ϓϩϑΣογϣφϧͷΈ͕ొ࿥ ొ࿥ޙ΋ϨϏϡʔΛެ։͢Δ͜ͱʹΑΓܧଓతʹ඼࣭͕޲্͢Δ࢓૊ΈͰฏۉຬ଍౓Λ࣮ݱ ৹ࠪ߹֨཰ 10% ࣮ٕࢼݧ ॻྨ৹ࠪ ໘઀

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ΤϯλʔϓϥΠζاۀΛத৺ʹಋೖ͕޿·Δ๏ਓ޲͚αʔϏεʮNFOUPGPS#VTJOFTTʯ αʔϏε։͔࢝Β೥Ͱഒͷେ෯੒௕ ΄͔਺ेࣾ ͝ಋೖاۀ OUR BUSINESS ࣄۀ֓ཁᶄ 15

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16 EXPANSION of the GLOBAL COACHING MARKET ੈքతͳίʔνϯάࢢ৔ͷ޿͕Γ άϩʔόϧͷτοϓاۀ΁ͷΞϯέʔτͰ͸ɺ໿ˋ͕ίʔνϯάʹߴ͍ޮՌ͕͋ΔͱධՁ ઌߦͯ͠ίʔνϯάϓϥοτϑΥʔϜاۀ΁ͷ౤ࢿ͕ू·͍ͬͯΔ ʲFORTUNE GLOBAL 500 Reserchʳ ճ౴ऀ30໊ͷ͏ͪ4෼ͷ3ʢ77ˋʣ ͕ɺίʔνϯά͕9ͭͷܦӦࢦඪͷ͏ ͪগͳ͘ͱ΋1ͭʹେ͖ͳӨڹΛ༩͑ ͨɺ·ͨ͸ඇৗʹେ͖ͳӨڹΛ༩͑ͨ ͱճ౴͍ͯ͠·͢ɻ ʢMC Anderson, Metrix Global, 2002ʣ Ϣχίʔϯ͕ੜ·ΕΔԤถίʔνϯάࢢ৔

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The MARKET THAT mento IS AIMING FOR NFOUP͕ͶΒ͏ࢢ৔ ๏ਓࣄۀɺݸਓ޲͚ࣄۀͱ΋ʹߴ͍੒௕ϙςϯγϟϧΛ࣋ͭࢢ৔ ๏ਓ޲͚ݚमࢢ৔ 5300ԯԁ 3200ԯԁ 530ԯԁ *5ܥ ޠֶ ࢿ֨ݚमআ͘ Ϗδωεܥݚमࢢ৔ Ϗδωεܥ ίʔνϯάࢢ৔ ࣗݾ੒௕ɾ ਓੜ૬ஊࢢ৔ 2ஹԁ 2400ԯԁ ݦࡏݸਓ޲͚ ίʔνϯάࢢ৔ ΢Σϧωεɾ ΢ΣϧϏʔΠϯά ςοΫࢢ৔

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18 TREND in Human Resource Development in Japan ೔ຊͷਓࡐ։ൃͷைྲྀ ਓࡐΛʮࢿຊʯͱଊ͑ΔਓతࢿຊܦӦ͕ॏཁࢹ͞ΕΔ࣌୅΁ ଟ༷ੑΛੜ͔ͨ͢ΊͷύʔιφϥΠζ͞Εͨਓࡐ։ൃχʔζ͕ڧ·͍ͬͯΔ ྩ࿨೥݄ਓࡐ൛ҏ౻Ϩϙʔτʢܦࡁ࢈ۀলʣΑΓൈਮ

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19 OUR STRENGTH NFOUPͷڧΈ๏ਓࣄۀʹ͓͍ͯ΋εέʔϥϒϧͳఏڙ͕Մೳ ϓϥϯͷॊೈੑͱγεςϜԽʹΑΓɺ਺ඦ໊ن໛ͷ๏ਓϓϩάϥϜͷఏڙ͕Մೳʹ ͜Ε·Ͱίετ՝୊Ͱಋೖ͞Εͯ͜ͳ͔ͬͨγχΞϚωδϟʔ૚ҎԼ΁ͷҰׅఏڙधཁ͕Ճ଎ ΤάθΫςΟϒ͔Βݱ৔Ϧʔμʔ·Ͱɺ ର৅ऀʹ͋ΘͤͨॊೈͳϓϥϯͰఏڙՄೳ POࢪࡦಛ༗ͷ؅ཧ޻਺͸γεςϜͰ࠷খʹɻ ਐḿঢ়گ΋ϦΞϧλΠϜͰ֬ೝՄೳɻϦϚΠϯυ΋ࣗಈૹ৴ɻ ϓϥϯͷॊೈੑ ಋೖ୲౰ऀͷख͕ؒ࠷খݶ

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OUR STRENGTH NFOUPͷڧΈίʔνϯάʹ͓͚ΔςΫϊϩδʔ׆༻ٕज़ ίʔνϯάͷޮՌΛ͞ΒʹߴΊΔͨΊͷϓϩμΫτ։ൃ΍σʔλ෼ੳɾ׆༻΁ͷ౤ࢿΛڧԽ Ξϯέʔτ݁ՌΛݩʹɺͦΕͧΕͷର৅ऀʹ࠷దͳίʔνΛϨίϝ ϯυɻ͞ΒͳΔσʔλ׆༻ʹΑͬͯɺ୲౰ίʔν͚ͩͰͳ͘ɺਓࡐ ։ൃϓϩάϥϜશମͷύʔιφϥΠζΛਪਐɻ ݸਓͷ8JMMʹجͮ͘ਓࡐ։ൃϓϩάϥϜ ϓϩάϥϜ಺Ͱͷର࿩΍ΞηεϝϯτσʔλΛ׆༻͠ɺ·ͩ ೝࣝ͞Ε͍ͯͳ͍՝୊΍Ձ஋؍ͷՄࢹԽɺޮՌͷ࠷େԽΛ໨ࢦ͢ɻ ૊৫ͷਂ͍*OTJHIUΛநग़͠՝୊ൃݟ

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ಇ͘؀ڥʹ͍ͭͯ 03

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OUR VALUE όϦϡʔ Ϗδϣϯͷ࣮ݱʹ޲͚ɺNFOUP͕େ੾ʹ͍ͯ͠Δͭͷߦಈࢦ਑ Act with integrity ੣࣮Ͱ͋Ζ͏ Go beyond Edges ڥքΛӽ͍͑ͯ͜͏ Lead yourself ओମऀͰ͋Ζ͏ Run as a team νʔϜͰ૸Ζ͏ ސ٬ʹɺ஥ؒʹɺࣾձʹɻશͯͷεςʔΫ ϗϧμʔʹରͯ͠ৗʹ੣࣮Ͱ͋Γଓ͚Α͏ େ͖ͳνϟϨϯδʹ଍͕͘͢ΜͩΓɺ༕ᓔͳؾ࣋ͪʹͳΔࣄ΋͋Δ ͦΕͰ΋ͦͷzΤοδzΛӽ͑ͯ݁ՌΛग़͠ɺੈքΛม͑ͯߦ͜͏ ୭Ұਓ๣؍ऀʹͳΔ͜ͱͳ͘ɺࣗ෼ͷ಺ଆ͔Β ग़ͯ͘ΔΤωϧΪʔΛ׆͔͠ओମऀͱͯ͠ಇ͜͏ ΑΓ೉͘͠ΑΓԕ͍໨త஍΁ͨͲΓணͨ͘Ίʹɺ νʔϜͰ૸Γൈ͚ͯߦ͜͏

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23 TEAM ࣄۀ։ൃʷϓϩμΫτ։ൃͷ྆࣠ʹڧΈΛ࣋ͭগ਺ਫ਼ӶͰଟ༷ͳܦྺͷϝϯόʔ ೔ຊશࠃ͚ͩͰͳ͘υΠπɾνΣίɾγϯΨϙʔϧɾؖࠃͳͲ ੈքத͔Βࢧԉͯͩ͘͠͞Δ༏लͳίʔνͱಇ͚Δ͜ͱ΋NFOUPͷັྗͰ͢ ೔ຊւ֎ͷϓϩίʔν͕ ໊Ҏ্ࡏ੶ ʴ ϝΨϕϯνϟʔ ޿ࠂɾίϯαϧ ٸ੒௕ελʔτΞοϓ ฏۉ೥ྸɿࡀ ϦΫϧʔτग़਎૑ۀऀ ϓϩμΫτνʔϜग़਎ऀҎ্ ελʔτΞοϓप໨ϝϯόʔଟ਺ େاۀग़਎ऀ΋׆༂ ࣾһͷίʔνൺ཰Ҏ্ ത࢜՝ఔͰݚڀதͷϝϯόʔ΋ࡏ੶

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24 w ϑϨοΫελΠϜʢίΞλΠϜʣ w ׬શिٳ೔੍ॕ೔ٳ w ϦϞʔτ.*9 w ि೔ఔ౓ौ୩ຊࣾΦϑΟεʹग़ࣾ w ίϥϘϨʔγϣϯΛଅਐ͢ΔΦϑΟεઃܭ w 0,3Ͱͷ૊৫ӡӦ w .POEBZ$PNNJUNFOU w 'SJEBZ.PNFOUVN5JNF ಇ͘؀ڥ ENVIRONMENT lؔ܎ͷ࣭zΛॏࢹ͠ɺֶͼ͕॥؀͢Δ૊৫Λ໨ࢦͨ͠؀ڥઃܭ ຖि݄༵ʹ0,3ͷਐḿΛνΣοΫ͠ɺ֤͕ࣗձࣾͷ໨ඪୡ੒ʹ޲͚ͨλε ΫʹίϛοτͰ͖ΔΑ͏ʹ͍ͯ͠·͢ɻ ຖि༵ۚʹࣄۀͷϞϝϯλϜͱ֤෦໳ͷ࢓ࣄ΁ͷײँΛײ͡Δ͜ͱͰɺશһ ͷະདྷʹରͯ͠ίϛοτϝϯτͷؾ࣋ͪΛ৽ͨʹ͢Δ࣌ؒɻຖिଟ͘ͷ͍͍ ࣄྫ΍ࣄۀͷஹ͕͠ڞ༗͞ΕΔ৔Ͱ͢ɻ

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25 w ௨ۈख౰ w ݈߁਍அ w ՆقٳՋɾౙقٳՋ w σΟεϓϨΠ౳ΦϑΟεඋ඼ࢧڅ w ॻ੶ߪೖख౰ w ίʔνϯάඅ༻શֹࢧڅʢຊਓʣ w ίʔνϯάʹΑΔޮՌ΍੒௕Λ୭ΑΓਂ͘ମײ͢Δ͜ͱ͕ॏཁ ͩͱߟ͍͑ͯ·͢ w ίʔνϯάඅ༻શֹࢧڅʢՈ଒ɾύʔτφʔʣ w ࣾһͷ΢ΣϧϏʔΠϯάΛେ੾ʹ͍ͨͨ͠ΊɺՈ଒΍େࣄͳ ύʔτφʔ΋ίʔνϯάΛड͚͍͚ͯͨͩ·͢ ೥ؒճ·Ͱ ෱རްੜ BENEFITS ࣾһຊਓ΍େ੾ͳՈ଒͸ίʔνϯάड͚์୊

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࠾༻ʹ͍ͭͯ 04

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27 IDEAL CANDIDATE PROFILE ٻΊΔਓ෺૾ ܦӦ໨ઢͰࣄۀͱ૊৫Λ࡞Γ͍͋͛ͨํ ΞʔϦʔεςʔδͷελʔτΞοϓʹඈͼࠐΈɺܦӦʹ͍ۙ໨ઢͰαʔϏεͱ૊৫ʹίϛοτ͍ͨ͠ ࣾձతʹҙ͕ٛਂ͘ɺࠓޙ࣮֬ʹ੒௕͢Δࢢ৔ʹؔΘΓ͍ͨํ ࣗ෼ͷεΩϧ΍৘೤Λ࢖ͬͯɺͻͱͷ޾ͤʹ௚݁͢ΔΑ͏ͳࣄۀʹߩݙ͍ͨ͠ͱߟ͍͑ͯΔ ݸͱͯ͠ͷઐ໳ੑΛ࣋ͪͳ͕Βɺະܦݧͷ͜ͱʹ΋ඈͼࠐΉ೤ҙ͕͋Δํ ෆ࣮֬ੑ͕ߴ͍தͰɺཱࣗͯ͠վળαΠΫϧΛճͤΔઐ໳ੑͱνϟϨϯδਫ਼ਆͷ͋Δํ ΦʔϓϯͰϑϥοτͳਓؒؔ܎Λங͚Δํ ૑ۀظͷίΞϝϯόʔͱͯ͠ɺνʔϜͱਂ͍৴པؔ܎͕ங͚Δ ͭΑͯ͘ Ξπͯ͘ ΍͍͞͠ਓ NFOUPͷϝϯόʔʹ ڞ௨͢Δಛ௕Ͱ͢

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28 ืूதͷ৬छ OPEN POSITION ݱࡏืूதͷ৬छҰཡ͸ͪ͜Β

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29 ࠾༻ϓϩηε HIRING PROCESS ީิऀ͞·ͷ͝ঢ়گʹ߹Θͤͯɺબߟϓϩηε΍ظؒΛ͝ఏҊ͠·͢ɻ ࣮ࢪࣄ߲ɿ؆୯ͳܦྺͷ֬ೝ ֬ೝࣄ߲ɿԠืϙδγϣϯͱ ɹɹɹɹɹީิऀ͞·ͷ ɹɹɹɹɹΩϟϦΞϑΟοτ ࣮ࢪࣄ߲ɿෳ਺ϝϯόʔͱͷ ɹɹɹɹɹΦϯϥΠϯ໘ஊ ֬ೝࣄ߲ɿΧϧνϟʔɾεΩϧ ɹɹɹɹɹϚον ࣮ࢪࣄ߲ɿೖࣾޙͷۀ຿ྖҬʹ͍ͭͯEBZͷ ɹɹɹɹɹϫʔΫʹऔΓ૊ΜͰ͍͖ͨͩ·͢ ֬ೝࣄ߲ɿ࢓ࣄͷ࢓ํ΍ίϛϡχέʔγϣϯͳͲʹ ɹɹɹɹɹετϨε͕ͳ͘ɺ஥ؒͱͯ͠ಇ͚ͦ͏͔Λ૬ޓʹ֬ೝ ˞ީิऀ͞·ʹΑͬͯۀ຿ҕୗظؒΛઃ͚Δ͜ͱ΋͍͟͝·͢ ॻྨબߟ ࣍ɾ࣍໘઀ EBZτϥΠΞϧ ΦϑΝʔ໘ஊ

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WE’RE HIRING! ͜͜·ͰಡΜͰͩ͘͞Γɺ੣ʹ͋Γ͕ͱ͏͍͟͝·͢ɻ   NFOUPͰ͸ɺҰॹʹࣄۀΛ੒௕ͤͯ͘͞ΕΔ஥ؒΛ୳͍ͯ͠·͢ɻ   NFOUPΛ͞Βʹ஌Γ͍ͨͱࢥͬͯͩͬͨ͘͞ํ͸ɺ͓ؾܰʹ͓໰͍߹Θ͍ͤͩ͘͞ɻ w બߟԠื͸ͪ͜Β w ΧδϡΞϧ໘ஊͷਃࠐ͸ͪ͜Β w ૑ۀܦҢ΍ϝϯόʔʹΑΔOPUFهࣄͳͲͷ·ͱΊ͸ͪ͜Β

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"QQFOEJY 7PJDFPG$6450.&34

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32 CUSTOMER’S VOICE ͓٬͞·ͷ੠ᶃ ࠷ॳ͸ࣗ෼ͷϚωδϝϯτεΩϧʹ՝୊Λײ͍ͯ͡·ͨ͠ɻձ͕ࣾେ͖͘ͳ͖ͬͯͯϦʔμʔγο ϓΛٻΊΒΕΔΑ͏ʹͳ͖͕ͬͯͨɺࣗ෼͕ݩʑ͍࣋ͬͯΔΩϟϥΫλʔͱͷဃ཭͕͋Δͱ͍͏ͷ ͕೰ΈͩͬͨΜͰ͢ɻࣗ෼ͷྗͰ͸Ͳ͏ʹ΋Ͱ͖ͳ͍ͱ͜Ζ·Ͱ௥͍ࠐ·ΕͨͷͰɺͳʹ͔ํ๏͸ ͳ͍͔ͱ͓΋ͬͯίʔνϯάΛߟ͑ͨͷ͕͖͔͚ͬͰ͢ɻʮࣗ෼͸ࣾ௕ۀʹ޲͍͍ͯͳ͍ͳʯͱ ͔ɺͦ͏͍͏૝͍Ͱ೰ΜͰ͍ͨΜͰ͢ɻͦΕ͕Ͳ͏͍͏͜ͱͳͷ͔ɺͲ͏෇͖߹͑͹͍͍ͷ͔ͱ͍ ͏࿩Λ۷ΓԼ͛ͯɺཧղ͍͖ͯ͠·ͨ͠ɻ Q1 ͳͥNFOUPΛར༻ͨ͠ͷͰ͔͢ʁ ձࣾͰ҉͍إΛ͢Δ͜ͱ͕ݮͬͨΜ͡Όͳ͍͔ͳসɹ ࣗ෼΁ͷϑΟʔυόοΫͷΞϯέʔτΛձࣾͰऔͬͨͷͰ͕͢ɺ๻ʹରͯ͠ʮҎલΑΓϞνϕʔ γϣϯ͕ߴ͘ͳͬͨʯͱճ౴ͨ͠ϝϯόʔ͕Ͱͨ͠ɻࣾ಺Ͱίʔνϯάͷ಺༰Λ੺དʑʹެ։ ͍ͯͨ͠ͷͰɺͦΕΛಡΜͰࢀߟʹͳͬͨͱ͍͏ਓ΋͍ͨͷ͕خ͔ͬͨ͠Ͱ͢ɻ Q2 NFOUPͰͲͷΑ͏ͳޮՌ͕͋Γ·͔ͨ͠ʁ ϦʔμʔγοϓʹؔΘΔਓ͸ड͚Δͱྑ͍ͱࢥ͍·͢ɻࣗ෼ͷಘखෆಘखɺಛੑΛཧղ͢Δ͜ͱ͸ ͱͯ΋େࣄͰ͢ɻड͚Δલ͸ࣗ෼͕ਅΜதʹ͍ͯɺϊʔϚϧͳਓؒͩͱࢥͬͪΌ͏ΜͰ͢ΑͶɻͦ ͏͡Όͳͯ͘๻΋݁ߏۃ୺ͳਓؒͳΜͩͱ͔ɻͦ͜Λཧղ͍ͯ͠Δͱɺࣗ෼ͷಛੑͱଞͷਓ΁ͷӨ ڹྗ΋ΑΓޮՌతʹൃشͰ͖Δ͠ɺଞͷϝϯόʔͱͷ͜ͱ΋ΑΓ૬ରతʹଊ͑ͯΑΓྑ͍ؔ܎͕ங ͚Δͱࢥ͍·͢ɻ Q3 NFOUPΛͲ͏͍͏ํʹ͓͢͢Ί͍ͨ͠Ͱ͔͢ʁ ܦӦऀͱͯ͠ͷϞνϕʔγϣϯΛ ݴޠԽ͢Δ

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33 CUSTOMER’S VOICE ͓٬͞·ͷ੠ᶄ ೥લ͘Β͍ʹपΓͷਓ͔Βίʔνϯάͷ࿩Λฉ͘ػձ͕૿͑ͨ͜ͱͰɺίʔνϯάΛ஌Γ·͠ ͨɻಛʹɺύʔτφʔ͕ίʔνϯάΛड͚࢝Ί͔ͯΒߦಈ͕มΘΓ࢝ΊͨΜͰ͢ɻ͜Ε·Ͱ͸ɺࢲ ͷҙݟΛৗʹ࠷༏ઌʹ͍ͯͨ͠ͷ͕ɺࣗ෼ͷҙݟ΍ؾ࣋ͪɺఏҊΛͨ͘͞Μͯ͘͠ΕΔΑ͏ʹͳͬ ͯɻࠓͰ͸ೋਓͰ࿩͠߹͏͕࣌ؒͨ͘͞Μ૿͑·ͨ͠ɻͦΕͰɺίʔνϯάʹڵຯΛ࣋ͪɺࢲ΋ड ͚ͯΈΔ͜ͱʹ͠·ͨ͠ɻ Q1 ͳͥNFOUPΛར༻ͨ͠ͷͰ͔͢ʁ ίʔνϯάΛ௨ͯ͠ɺ໰୊఺ʹؾͮ͘͜ͱ͕पΓͷਓͷॿ͚ʹͳΔ͜ͱ͕͋ΔΜͩͱؾ͖ͮɺԕྀ ͤͣ఻͑Δ͜ͱʹ͠·ͨ͠ɻ͢Δͱɺײँ͞ΕΔΑ͏ʹͳͬͨΓʮ΋ͬͱৄ͘͠஌Γ͍ͨʯͱ͍ͬ ͨ੠Λฉ͘Α͏ʹͳͬͨΓɺࣾ಺ίϛϡχέʔγϣϯ͕૿͑ͯϙδςΟϒͳ͜ͱͷํ͕ଟ͔ͬͨΜ Ͱ͢ɻզຫΛ΍Ίͨ͜ͱͰɺલΑΓ΋ָ͘͠ಇ͚ΔΑ͏ʹͳΓ·ͨ͠ɻ Q2 NFOUPͰͲͷΑ͏ͳޮՌ͕͋Γ·͔ͨ͠ʁ ࣗ෼͚ͩͰߟ͑ͯ΋Ͳ͏ʹ΋ղܾͰ͖ͳ͍ɺϞϠϞϠ΍ࣗ෼Β͠͞ͱ޲͖߹͍͍ͨํʹ͓͢͢ΊͰ ͢ɻࢲ͸಺ল΍ৼΓฦΓΛ͢Δͷ͕޷͖ͰΞΫγϣϯϓϥϯΛॻ͖ग़͍ͯͨ͠ΜͰ͕͢ɺୡ੒౓͸ ෼͔ͬͯ΋ࣗ෼͚ͩͰ͸ࣗ෼Β͠͞΍ੜ͖ੜ͖ͱಇ͘ͱ͍ͬͨগ͠ந৅తͳ໨ඪ·ͰͨͲΓண͘ʹ ͸ݶք͕͋Δͳͱײ͡·ͨ͠ɻίʔνʹนଧͪͯ͠Ҿ͖ग़ͯ͠΋Β͏͜ͱͰɺ࣌ؒΛΑΓ༗ҙٛʹ ࢖͑Δͱࢥ͍·͢ɻ Q3 NFOUPΛͲ͏͍͏ํʹ͓͢͢Ί͍ͨ͠Ͱ͔͢ʁ lࣗ෼Β͍͠zಇ͖ํΛݟ͚ͭΔ

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34 CUSTOMER’S VOICE ͓٬͞·ͷ੠ᶅ ౰࣌͸ɺࣗ෼͕ຊ౰ʹ΍Γ͍ͨ͜ͱΛݟ͚ͭΒΕͳ͍ঢ়ଶͰɺ೥͘Β͍μϥμϥͱస৬׆ಈΛ͠ ͍ͯ·ͨ͠ɻͦΜͳͱ͖ɺͪΐ͏Ͳίϩφ΢Οϧεײછ֦େʹΑΔӨڹͰڅྉ͕Լ͕ͬͯ͠·͍ɺ స৬׆ಈʹຊ֨తʹऔΓ૊Ή͜ͱʹܾΊͨΜͰ͕͢ɺస৬׆ಈΛਐΊ͍ͯ͘தͰɺʰࣦഊͨ͠ΒͲ ͏͠Α͏ʱͱ͍ͬͨෆ҆Λײ͍ͯ͡·ͨ͠ɻࣗ෼͚ͩͰߟ͑Δͷʹ΋ࣽ٧·ͬͯ͠·͍ɺࣗ෼ͷస ৬ͷ࣠Λݟ͚͍ͭͨͱࢥ͍ͬͯΔͱ͖ʹɺ஌ਓ͔ΒίʔνϯάΛקΊΒΕͯड͚ͯΈΔ͜ͱʹ͠· ͨ͠ɻ Q1 ͳͥNFOUPΛར༻ͨ͠ͷͰ͔͢ʁ ίʔνϯάΛड͚͔ͯΒɺస৬ʹର͢Δ্ख͍͔͘ͳ͔ͬͨΒͲ͏͠Α͏ͱ͍ͬͨ೰Έ΍ɺࠓͷ ΩϟϦΞ΍஍ҐΛࣺͯΔ͜ͱʹରͯ͠ͷᷤ౻͸Ұ੾ͳ͘ͳΓɺεϐʔυײ΋ͬͯߦಈͨ݁͠Ռɺ ʙ͔݄Ͱ಺ఆΛ΋Β͑·ͨ͠ɻฒߦͯ͠ड͚͍ͯͨاۀͷதͰɺͲͷاۀʹਐΉ͔೰Έ·ͨ͠ ͕ɺίʔνϯάͰݟ͚ͭͨస৬ͷ࣠ʹཱͪฦͬͯೖࣾઌΛબͿ͜ͱ͕Ͱ͖ͨͷͰɺྑ͔ͬͨͰ͢ɻ Q2 NFOUPͰͲͷΑ͏ͳޮՌ͕͋Γ·͔ͨ͠ʁ ࢲͱಉ͡Α͏ʹɺస৬͢Δ͔Ͳ͏͔ͳͲΩϟϦΞʹؔ͢Δ೰ΈΛ๊͍͑ͯΔਓʹ͸ͥͻίʔνϯά Λ࢖ͬͯΈͯཉ͍͠Ͱ͢ɻస৬׆ಈʹ͓͍ͯɺ໨త͸࢓ࣄΛม͑Δ͜ͱ͔΋͠Εͳ͍͚ΕͲɺࣗ෼ ͷ೰ΈΛਂງΓ͍ͯ͘͠ͱਓੜશମͰͷ೰Έ͕ුூΓʹͳͬͨΓɺ೰ΈΛՄࢹԽͰ͖ͨΓ͢ΔͷͰ ͓͢͢Ί͍ͨ͠Ͱ͢Ͷɻ Q3 NFOUPΛͲ͏͍͏ํʹ͓͢͢Ί͍ͨ͠Ͱ͔͢ʁ స৬׆ಈͷ࣠Λ໌֬Խ͠ɺߦಈ͢Δ

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35 CLIENT’S VOICE ͝ಋೖاۀͷ੠ᶃ ໦Լ͞ΜʢҎԼɺ໦Լʣɿ๻͕ϝϧΧϦʹδϣΠϯͨ͜͠Ζɺେ͖ͳస׵ظͩͬͨΜͰ͢Ͷɻʮ࠾ ༻ͷڧԽʯͱ͍͏͚ͩͰ͸ͳ͘ɺਓ͕੒௕͢Δҭ੒ܕ૊৫΁ͱస׵͍ͯ͜͠͏ͱɻҭ੒ͷର৅͸શ ϝϯόʔͰ͕͢ɺಛʹ૊৫΁ͷӨڹ౓Λߟ͑ͯϚωʔδϟʔ΁ͷࢧԉΛखް͖ͯ͘͠·ͨ͠ɻͳΔ ΂͘ʮؾ͖ͮΛಘΒΕΔ৔ʯΛ૿΍ͦ͏ͱݚमͷϒϥογϡΞοϓ͚ͩͰͳ͘ɺ౓ධՁͷಋೖ ͳͲͷઃܭ΋͖ͯ͠·ͨ͠Ͷɻͦ͜ʹίʔνϯάΛಋೖ͢Δ͜ͱʹΑͬͯɺ൴Β൴ঁΒͷؾ͖ͮ Λ࠷େԽ͢Δ͜ͱɺ͞Βʹ͸ߦಈม༰·ͰΛαϙʔτͰ͖Ε͹ͱ͍͏ૂ͍͕͋Γ·ͨ͠ɻ Q1 ͳͥNFOUPΛར༻ͨ͠ͷͰ͔͢ʁ ໦Լɿର৅ऀ͔ΒʮΞΫγϣϯ͕໌֬ʹͳΓɺύϑΥʔϚϯε͕͙ͬͱ͕͋Δʯʮ໰୊ղܾ΁ͷ࢟ ੎͕લ޲͖ʹͳΔʯʮৼฦΓͷαΠΫϧΛͭ͘Εͨ͜ͱͰࣗݾ੒௕΍ετϨεܰݮʹͭͳ͕͍ͬͯ ΔʯͳͲͱ͍ͬͨ੠͕͕͍͋ͬͯ·͢ɻຊਓ͕ࢥ͍ͬͯΔҎ্ͷ੒௕εϐʔυ͕Ͱͯɺ͜Μͳʹ੒ ௕Ͱ͖Δͱࢥ͍ͬͯͳ͔ͬͨͰ͢ͱݴΘΕͨΒɺͦΕ͸ਓࣄ້རʹਚ͖Δͳͱࢥ͍·͢ɻ Q2 NFOUPͰͲͷΑ͏ͳޮՌ͕͋Γ·͔ͨ͠ʁ ໦Լɿ༏लͳࣾһ͸͍ͭͰ΋֎ʹग़͍͚ͯΔΜͰ͢ɻͦͷͳ͔Ͱ΋Ҿ͖ଓָ͖͘͠ಇ͍ͯ΋Β͏ͨ Ίʹ͸੒௕ΛԠԉ͢Δ͔͠ͳ͍ɻͦΕ͕ͱͯ΋େࣄͳΜͰ͢ɻ͔ͩΒͦ͜ձࣾͱͯ͠΋੒௕ͷػձ ΛͭͶʹఏڙ͠ɺlຊਓʹͱͬͯخ͍͠z؀ڥΛͭ͘Δඞཁ͕͋Γ·͢ɻίʔνϯάͷΑ͏ʹ͋Δఔ ౓ͷࣗ༝Λ࣋ͨͤͨܗͰݸʹ౤ࢿΛ͢Δ͜ͱʹ΋ɺ5SVTU 0QFOOFTTͷਫ਼ਆͰڪΕ͍ͣ͘΂͖Ͱ ͢Ͷɻ Q3 وࣾʹ͓͚ΔNFOUPͷ໾ׂͱ͸ʁ lݸͷ੒௕࣮ײzͰ૊৫Λڧ͘͢Δ

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36 CLIENT’S VOICE ͝ಋೖاۀͷ੠ᶄ ฐࣾͰ͸ɺ૊৫֦େظʹೖͬͨ೥ͷऴΘΓࠒ͔Βɺ෦ॺ͕ҟͳΔਓͱPOܗࣜͰࡶஊΛ͢Δ εϞʔϧτʔΫΛ࣮ࢪ͍ͯ͠·͢ɻ͔͠͠ϝϯόʔͱͯ͠͸ɺ͍͖ͳΓࡶஊΛ͍ͯͩ͘͠͞ͱґཔ Λͯ͠΋ށ࿭ͬͯ͠·͍·͢ɻ͔ͩΒͱ͍ͬͯݚमΛ࣮ࢪͨ͠Γɺॻ੶ɾϊ΢ϋ΢Λڞ༗ͨ͠ͱ͠ ͯ΋ɺମײͱͯ͠Ұൠతͳlྑ͍POz͕ͲͷΑ͏ͳ΋ͷͳͷ͔Λ஌Βͳ͍ݶΓ͸೉͍͠ɻͦ͜ ͰɺϓϩͷίʔνʹΑΔύʔιφϧɾίʔνϯάମݧΛٻΊͯಋೖΛܾΊ·ͨ͠ɻ Q1 ͳͥNFOUPΛར༻ͨ͠ͷͰ͔͢ʁ Ԭ౻ɿ͸͡Ί࣮ͯࢪͨ͠εϞʔϧτʔΫ͸ԿΛ࿩͔͍֮ͨ͑ͯ͠ͳ͍͘Β͍ෆ҆Ͱʢসʣྑ͍࣌ؒ ʹ͠ͳ͍ͱ͍͚ͳ͍ɺͱ͍͏ҙࣝͱযΓ͕͋ͬͨΜͰ͢ɻͰ΋ࠓճɺࣗ෼ࣗ਎ʹͲͷΑ͏ͳมԽ͕ ͋Δͷ͔ɺίʔνͷؔΘΓ΍໰͍͕ͲͷΑ͏ʹ࡞༻͢Δͷ͔Λ਎Λ࣋ͬͯܦݧ͠ɺมͳؾෛ͍͕ফ ͑·ͨ͠ɻ࣮ࡍɺ͋·ΓҙࢥΛදʹग़͞ͳ͍ϝϯόʔ͕ɺগͣͭ͠มΘ͖͍ͬͯͯΔࣄ࣮΋͋ͬͯ εϞʔϧτʔΫʹࣗ৴͕͍͖͍ͭͯͯ·͢ɻ Q2 NFOUPͰͲͷΑ͏ͳޮՌ͕͋Γ·͔ͨ͠ʁ ҏ౦ɿ/VJDF 8BZTʢʹߦಈنൣʣͱίʔνϯάͷ૬ੑ͕ͱͯ΋ྑ͍ͱײ͍ͯ͡·͢ɻͭͷߦಈࢦ ਑Λମݱ͠Α͏ͱ͢ΔͱɺίʔνϯάతͳؔΘΓ͕໾ʹཱͭΜͰ͢ΑͶɻࠓޙͷψʔϥϘΒ͍͠ਓ ࡐͷҭ੒ʹ༗ޮͩͱ࣮ײ͍ͯ͠·͢ɻ Ԭ౻ɿߦಈࢦ਑Λͨͩܝ͛Δ͚ͩͰͳ͘ίʔνϯάʹΑ࣮ͬͯݱΛࢧԉɻͦͯ͠੔߹ੑͷऔΕͨධ Ձج४ɻҰ؏ੑ͕͍࣋ͯͯΔͱࢥ͍·͢ɻ Q3 وࣾʹ͓͚ΔNFOUPͷ໾ׂͱ͸ʁ POεΩϧΛ޲্ͤ͞Δ