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Subho Halder Co Founder & CTO Enterprise Ready SAAS Product

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Checklist: Enterprise Ready for Customer Facing - Product Offering - Role Based Access Management - Single Sign On - Audit Logs - Product Security - Change Management - Deployment - Team Management - Integration - Analytics - SLA Source: https://www.enterpriseready.io/

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Checklist: Enterprise Ready for Engineering - Multi-Tenant vs Single-Tenant - User Management - SSO Management via 3rd Party vs inHouse - Cloud SAAS Deployment vs on-Premise/Hybrid Deployment - Security Assessment & Compliance Certifications - Whitelabel - Release & Update management - Licensing Strategies - Offline Licensing Implementation - Credit-card based Licensing Implementation - Credit Based Licensing Implementation - Audit log management - Enterprise Integrations - Change Management - SLA & Support management

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Multi-Tenant vs Single-Tenant Architecture Single-Tenant Individual Organisation hosted in separate instances User Management Organisation Structure User Management Multi-Tenant Every Organisation is hosted in same instances with Logical Separation Deployment Options Flexibility in Deployment for onPremise & Cloud

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Cloud SAAS onPremise Deployment Easiest, and widely used deployments. Enterprises are moving to cloud, and are looking forward to cloud hosted solutions Highly Regulated enterprises (Ex: BFSI, Healthcare) requires on-premise deployments. It is hard to maintain, update and deploy Cloud SAAS vs onPremise Deployments

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User Management Model Payments Payments should be attached to Organisation not users Teams Users Should be able to create their own teams Authentication Single Sign-On Should be an option configurable per Organisation

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Single Sign On Single Sign On (SSO) for enterprises in technical terms means SAML & SCIM integration. These are not Facebook/Google logins. NOTE: Google G-Suite supports SAML based sign-on too. 3rd Party Managed SSO: ● Services such as Okta, Onelogin, Auth0 provides out of the box support for SSO ● It’s easy to integrate these services without much development efforts ● Cannot be used in conjunctions with onPremise/Hybrid deployments ● Will affect Security Compliances Inhouse Developed SSO: ● Customized solution and flexible to implement it in multi/single tenant applications ● Since there is no 3rd-party dependency, can be used with any deployment models ● Satisfies Security and Compliance perspective ● Takes more development/maintenance efforts

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Whitelabel Whitelablling SAAS Product is one of the most asked Feature Request of Enterprises: - Options to Remove Branding - Options to Customize Themes - Options to Add Custom Logo/Branding

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Security & Compliance Certifications While selling to Enterprises Regular Security Audits and Compliance Certifications are necessary to even bid for RFPs. Following are the things to note when dealing with Security & Compliances: - Get certified on ISO/SOC-2 Certification - Quarterly/Half-Yearly Security Audit Result - Data Privacy depending on Geographies (GDPR, CCPA, etc.) - Defined Privacy Policy - Security Incident Policy Product should also have the following in terms of Security & Privacy: - Supports Multi Factor Authentication - Viewable/Downloadable Audit logs

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Release & Update management SAAS Products offering to Enterprises should have a well-defined Release & Update managements - User Facing Changelog is important - Product Update Emailers - For onPremise deployed product one should keep in mind - Update/Patch Deployment timelines - License Management - Consumption/User Based Licensing Strategies - Keeping a track of all deployed instances of Product

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Resources Read more about Enterprise Ready SAAS Platform Sources: ● Enterprise Ready (https://enterpriseready.io) ● FrontEgg (https://frontegg.com/blog/helping-your-saas-reach-enterprise-readiness) Blogs & UG Contents: ● https://openviewpartners.com/blog/enterprise-ready-saas-applications ● https://www.okta.com/blog/2015/07/enterprise-ready-authentication/ ● https://www.heavybit.com/devguild/enterprise-ready-products/

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Audience Q&A Session ⓘ Start presenting to display the audience questions on this slide.

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