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@cli ff hazell cli ff hazell.com Smidig Meetup - Oslo 6 May 2024 Beyond Copy Paste Agile Cliff Hazell Becoming a leader worth following CLIFFHAZELL.COM

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CLIFFHAZELL.COM CLIFFHAZELL.COM

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CLIFFHAZELL.COM CLIFFHAZELL.COM

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CLIFFHAZELL.COM CLIFFHAZELL.COM

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CLIFFHAZELL.COM Perception?

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CLIFFHAZELL.COM Perception? CLIFFHAZELL.COM

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CLIFFHAZELL.COM What if…

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CLIFFHAZELL.COM CLIFFHAZELL.COM

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Why is our perception important? CLIFFHAZELL.COM

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CLIFFHAZELL.COM

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How do we go beyond copy paste agile? CLIFFHAZELL.COM

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1. Create Focus beyond the team 2. Find Leverage, be smart not work hard 3. Build Habits that design around your bias CLIFFHAZELL.COM Three Take Aways

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Three Lenses: CLIFFHAZELL.COM Systems Science Sapiens

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Systems CLIFFHAZELL.COM Where and what to focus on?

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CLIFFHAZELL.COM Be e n her e? (Credit: Flight Levels Academy)

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CLIFFHAZELL.COM CLIFFHAZELL.COM CLIFFHAZELL.COM

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CLIFFHAZELL.COM team 1 team 2 team 3 team 4 customer wish: write a love letter (Credit: Flight Levels Academy)

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CLIFFHAZELL.COM customer wish: write a love letter (Credit: Flight Levels Academy, Klaus Leopold)

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CLIFFHAZELL.COM

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CLIFFHAZELL.COM NEXT DONE DEVELOP BACKLOG a typical team board EXTERNAL WAITING

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CLIFFHAZELL.COM NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION EXTERNAL WAITING

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CLIFFHAZELL.COM NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE EXTERNAL WAITING

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CLIFFHAZELL.COM NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE quarterly monthly EXTERNAL WAITING

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CLIFFHAZELL.COM NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE quarterly monthly EXTERNAL WAITING

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CLIFFHAZELL.COM NEXT DON DEVELOP WAITING BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE ANALYZE DEVELOPMENT PRODUCT BACKLOG WAITING

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CLIFFHAZELL.COM NEXT BACKLOG ANALYZE DEVELOPMENT PRODUCT BACKLOG WAITING DETAIL CONCEPT ROUGH CONCEPT WAITING 4 APPROVAL WAITING 4 STEERING COMMITTEE WAITING WAITING IDEA TRIAGE POOL OF NEW IDEAS

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CLIFFHAZELL.COM NEXT DONE DEVELOP BACKLOG WAITING 4 INTEGRATION WAITING 4 ACCEPTANCE WAITING 4 RELEASE ANALYZE DEVELOPMENT PRODUCT BACKLOG DETAIL CONCEPT ROUGH CONCEPT WAITING 4 APPROVAL WAITING 4 STEERING COMMITTEE WAITING IDEA TRIAGE POOL OF NEW IDEAS WAITING WAITING WAITING we are so f&%#ing AGILE, yay!! monthly quarterly yearly quarterly monthly (Credit: Flight Levels Academy, Klaus Leopold)

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CLIFFHAZELL.COM Yet another reorg? CLIFFHAZELL.COM CLIFFHAZELL.COM

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CLIFFHAZELL.COM

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“Decentralising control requires decentralising both authority to make decisions and the information to make them correctly” Don Reinertsen CLIFFHAZELL.COM

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CLIFFHAZELL.COM Flight Level 2 coordination level Flight Level 3 strategic level Flight Level 1 operational level Fli gh t Lev els (Credit: Flight Levels Academy)

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Go beyond the team CLIFFHAZELL.COM Zoom out, focus on interactions between teams

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CLIFFHAZELL.COM But there is still space! (Despite the evidence) CLIFFHAZELL.COM

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CLIFFHAZELL.COM CLIFFHAZELL.COM

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Don’t let your #17 block your #1 CLIFFHAZELL.COM Avoid making traffic jams

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CLIFFHAZELL.COM Flight Level 2 coordination level Flight Level 3 strategic level Flight Level 1 operational level (Credit: Flight Levels Academy) Fli gh t Lev els

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Good reads CLIFFHAZELL.COM

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Go Beyond the Team Focus on interactions between teams Don’t let #17 block #1 Avoid traffic jams CLIFFHAZELL.COM

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Science How to find your high leverage opportunities CLIFFHAZELL.COM

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CLIFFHAZELL.COM Jus t w o r k h a r d e r ? (Credit: Flight Levels Academy)

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What you work on, matters more than how hard you work CLIFFHAZELL.COM

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CLIFFHAZELL.COM Project Lolipop

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What was the result of your last delivery? CLIFFHAZELL.COM

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Why do we so rarely know the outcome? CLIFFHAZELL.COM

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We’re so busy: Rarely make time to check results Seldom look for, or work on, the highest leverage. CLIFFHAZELL.COM

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CLIFFHAZELL.COM

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CLIFFHAZELL.COM CLIFFHAZELL.COM

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CLIFFHAZELL.COM @cli ff hazell Credit: xkcd.com

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CLIFFHAZELL.COM CLIFFHAZELL.COM

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CLIFFHAZELL.COM “The human mind is a story processor, not a logic processor.” “In t u it i on s co m e fi r s t, st ra tegi c r e as o ni ng se c on d.”

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CLIFFHAZELL.COM “What makes a decision great is not that it has a great outcome. A great decision is the result of a good process, and that process must include an attempt to accurately represent our own state of knowledge”

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So what do we do about this? CLIFFHAZELL.COM

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If we had this today, what would the benefit be? CLIFFHAZELL.COM

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Write your Hypothesis. Before you start. Reflect as you go CLIFFHAZELL.COM

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What (assumptions) would need to be true for this to work? CLIFFHAZELL.COM

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Quantify your Hypothesis CLIFFHAZELL.COM Before you start, reflect as you go

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Look for your Leverage CLIFFHAZELL.COM

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CLIFFHAZELL.COM Leverage

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CLIFFHAZELL.COM CLIFFHAZELL.COM

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CLIFFHAZELL.COM CLIFFHAZELL.COM

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CLIFFHAZELL.COM Project Lolipop

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Find your Leverage CLIFFHAZELL.COM What you work on, matters more than how hard you work

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Good reads CLIFFHAZELL.COM

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Quantify Hypothesis. Write first, then reflect and learn from outcomes. Look for Leverage Don’t work hard, be smart. CLIFFHAZELL.COM

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Sapiens. CLIFFHAZELL.COM How to build habits that consistently design around your Bias

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CLIFFHAZELL.COM

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“Won’t work unless we tell them” CLIFFHAZELL.COM “People resist change”

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If you have dead wood in your company, either you hired dead wood. Or you hired live wood, and killed it CLIFFHAZELL.COM paraphrasing Peter Scholtes

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CLIFFHAZELL.COM CLIFFHAZELL.COM

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Exclusion, hides vital perspective and information. CLIFFHAZELL.COM

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Perspective matters. CLIFFHAZELL.COM

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CLIFFHAZELL.COM

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CLIFFHAZELL.COM Meeting a Leader? cli ff hazell.com CLIFFHAZELL.COM

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CLIFFHAZELL.COM Making Suggestions? CLIFFHAZELL.COM

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CLIFFHAZELL.COM Restructure? CLIFFHAZELL.COM

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CLIFFHAZELL.COM Performance Review? CLIFFHAZELL.COM

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CLIFFHAZELL.COM CLIFFHAZELL.COM

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Intentionally design around our Bias CLIFFHAZELL.COM

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CLIFFHAZELL.COM When you’re all … Invite some… CLIFFHAZELL.COM

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Diversity is being invited to the party. CLIFFHAZELL.COM Inclusion is choosing the music.

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1 Achieved + Learned 2 Planned next 3 On our minds 4 Stressed by 5 Need help CLIFFHAZELL.COM

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Written vs Verbal CLIFFHAZELL.COM Pre-reading. Time to Think. Follow up.

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Good reads CLIFFHAZELL.COM

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Acknowledge Bias Notice who’s missing Design around your Bias Build the habits that create coherent understanding CLIFFHAZELL.COM

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When you want to move beyond copy paste Remember… CLIFFHAZELL.COM

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1. Create Focus beyond the team 2. Find Leverage, be smart not work hard 3. Build Habits that design around your bias CLIFFHAZELL.COM Three Take Aways

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“Coaching, teaching and investing in our people is too expensive!” CLIFFHAZELL.COM

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What if you don’t and they stay. CLIFFHAZELL.COM “What if we invest in them and they leave!”

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@cli ff hazell cli ff hazell.com Smidig Meetup - Oslo - 6 May 2024 Join me, Cliff Hazell on Linked Becoming a leader worth following CLIFFHAZELL.COM Weekdays posts about