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Their experiences need to be efficient and delightful. Plus, a well-designed app that provides
utility has the power to cut through the clutter. It can deliver on people's many I-want-to-know,
I-want-to-go, I-want-to-buy, and I-want-to-do moments.
They’re engaging with their phones more than ever
It's become tougher for developers and brand marketers to get people to find and download their
apps, and once they do, stay engaged. As many as 25% of app users open an app once and
never return
Though that’s made things harder
People’s Behavior is Changing