Slide 62
Slide 62 text
Credits:
Vuk Ćosić, Leisa Reichelt, Andy Budd, Peter-Paul
Koch, Karen McGrane, Peter Merholz, Simon
Sinek, Whitney Hess, Bill Buxton.
http://en.wikipedia.org/wiki/User_experience
http://en.wikipedia.org/wiki/Customer_experience
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http://www.chevrolet.com
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