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Communication Interface for Senior Citizens
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INTRODUCTION
With advancements in Health Services and awareness the demographics of senior citizens is a steady
rising curve. So designing for senior citizens should be given considerable importance and right tools
have to be produced to aid their easy living. One of such many issues’ is they are often bombarded by
new technological advancements which is very overwhelming. This paper attempts to design an
interface that abstracts technological difficulties and provides better a communication medium.
AUDIENCE ANALYSIS
1. Population
The following figures taken from World Data Bank show that there a steady increase in population of
people aged above 65.
2. Health
Senior Citizens have very high deteriorated health conditions. They suffer from
Lessened hearing, diminished eyesight, slower reactions to times and agility, reduced ability to think
clearly and face difficulties in recalling memories.
Jakob Nielson’s Research
1. Some inputs from the research conducted by Jakob Nielson on heuristics of senior citizens.
2. Overall Usability (normalized geo. mean) for Senior citizens is100% when compared to
teenagers which is 222%.
3. Sites that target seniors should use at least 12-point type as the default.
4. Pull-down menus, hierarchically walking menus, and other moving interface elements cause
problems for seniors.
5. Your message should focus on the error, explain it clearly, and make it as easy as possible to fix.