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UX PM: SIX WAYS TO LEARN BETTER TOGETHER TOMER SHARON Head of UX, WeWork @tsharon

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UX vs. PM

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UXers PMs ???

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BE THERE EARLY TO SHAPE ROADMAP

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LISTEN TO IDENTIFY KNOWLEDGE GAPS

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LET THEM BE

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Uxers CAN MAKE YOU HEROES

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GET FEEDBACK ON SURVEY QUESTIONS

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CUSTOMER MEETINGS ARE A RARE OPPORTUNITY TO LEARN

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UXers PMs ???

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HOW DO I CONVINCE MY TEAM TO DO/ LISTEN TO USER RESEARCH?

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EMPATHY TOWARDS STAKEHOLDERS

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ALTERNATIVE WAYS TO REPORT RESULTS

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CHANGES HAPPEN

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FINAL THOUGHTS

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“DON’T BELIEVE EVERYTHING YOU SEE ON A POWERPOINT SLIDE.” - ABE LINCOLN

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THANK YOU Rosenfeldmedia.com/books/lean-user-research @tsharon (Twitter & Instagram) Facebook.com/leanresearch Instagram: #validatingstory