Francesco Fullone State of the art of Sustainability IT 

02 / 08 / 2023 remember this date! 

TRIPLE BOTTOM LINE Presentation TItle 3 | coping with sustainabilitycomplexity Sustainability is the capacity to endure. Meet[ing] the needs of the present generation without compromising the ability of future generations to meet their needs” (UN, WCED, 1987: 43) 

TRIPLE BOTTOM LINE coping with sustainability software complexity Technical Debt + CyberSecurity + Infrastructure Resilience Impact on the environment + E-waste + Energy Consumption Accessibility, Usability and Inclusion + Business Impact on stakeholders 

Environment 

3.9% of GHG but it is estimated to growth up to 5% by 2025 and 14% by 2040 ICT carbon footprint is 39.9 billion tons, https://www.sciencedirect.com/science/article/pii/S2666389921001884 https://internethealthreport.org/2018/the-internet-uses-more-electricity-than/ 

17g of CO2 but we send ~275 billion email every day Email average carbon footprint https://carbonliteracy.com/the-carbon-cost-of-an-email/ 

700 million devices only 5% are recycled 2023 EU’s E-Waste https://environment.ec.europa.eu/topics/waste-and-recycling/waste-electrical-and-electronic-equipment-weee_en 

0.3 Vs 7 watt/request Google’s datacenters will grow by x3 consuming more than Ireland A request on Google Search Vs Google AI Search https://www.cell.com/joule/fulltext/S2542-4351(23)00365-3 

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Reduce the emission is Financial Efficient https://www.sciencedirect.com/science/article/abs/pii/S0140988321005156 

SUSTAINABLEI T ORG 

Let’s move to the Social 

Inside the company Outside D.E.I. A.U.I. 

D. E. I. Diversity refers to who is represented in the user base: gender, age, ethnic, physical abilities … Equity refers to fair treatment for all people, so that the norms, practices, cost of life and policies in place guarantee, almost, same experience in the software utilisation. Inclusivity refers to design software to be open and accessible by a vast number of users. This could be done using guidelines such as WAI:WCAG but also having user tests with a diverse user research. Inclusivity are requested by law, Diversity and Equity helps company to attract new talents and to retain them. A. U. I. Accessibility: addresses discriminatory aspects related to equivalent user experience for people with disabilities. Web accessibility means that people with disabilities can equally perceive, understand, navigate, and interact with websites and tools. It also means that they can contribute equally without barriers. Usability: is about designing products to be effective, efficient, and satisfying. Usability includes user experience design. This may include general aspects that impact everyone and do not disproportionally impact people with disabilities. Usability practice and research often does not sufficiently address the needs of people with disabilities. Inclusion: is about diversity, and ensuring involvement of everyone to the greatest extent possible. It addresses a broad range of issues including: accessibility for people with disabilities, access to and quality of hardware, software, and Internet connectivity, computer literacy and skills economic situation, education, geographic location, culture, age, including older and younger people, and language. Accessibility and Usability are requested by law, but bring also better customer experience and conversion rate. 

https://www.thegreenwebfoundation.org/news/what-people-think-building-a-sustainable-internet-involves-vs-what-it-might-actually-be/ 

https://corporatedigitalresponsibility.net Corporate Digital Responsibility 

Let’s end with the Governance 

(CONTINUOUS) RISK ASSESSMENT Knowledge Risks Obsolescence Risks CyberSecurity Risks Tech resilience infrastructures resilience uptime scalability data replication/backup GDPR Scam, Fraud, … EU’s Cyber Resilience Act BYOD Data Management updated documentation 3rd party software / integrations who has the knowledge about the software and processes employee retention rate 3rd parties libraries unsupported vendorplanned obsolescence for hardware and software software maintenance technical debt Supply Chain Attack 

ETHIC GOVERNANCE Employee Safety Supply Chain accountability Social Impact of Company Mission and Values Responsible Tech Innovation 

SUSTAINABLEIT ORG SUMMARY 

THE ACTION PLAN learn about our emission model identify our actual and define desired maturity define sustainability core values define OKRs and experiments communicate each progress and create a sustainability culture 

1. EMISSION MODEL THE ACTION PLAN 

THE ACTION PLAN 1. EMISSION MODEL 

2. IDENTIFY OUR ACTUAL/DESIRED MATURITY THE ACTION PLAN 

3. CORE VALUES THE ACTION PLAN 

Assume a growth of 30% CAGR of GHG by 2030 Data Center & Cloud Digital Workplace & Processes Data Software Renewable Energy GHG estimated growth GHG emitted GHG to be compensated 2030 2023 4. DEFINE OKRS AND EXPERIMENTS THE ACTION PLAN 

5. COMMUNICATE AND BUILD CULTURE THE ACTION PLAN Company meetings about sustainability Going Public Set up climate KPIs Share groups progress Do trainings 

5. COMMUNICATE AND BUILD CULTURE THE ACTION PLAN Commit to act. The first step is to agree that this is important, and we all have a part to play. Commit to do your bit, and to bring it in to your work. 

CLIMATE RISKS Physical Extreme weather events disrupt infrastructure, supply chain and margins Policy + Legal Reporting requirements, regulations, legislating out old business models Technical /innovation Advances in green technologies disrupt incumbent positions or business models - the green option becomes faster, cheaper, better Brand/reputation Changes in consumer preferences, greenwashing blowback, stigmatisation of sector/brand Stakeholder Stakeholder pressure force change (Investor, customer, client) Speed of transition Some experts are predicting tipping points in the net zero transition this decade Sources: Cambridge Institute of Sustainability leadership, Chapter Zero 

CLIMATE OPPORTUNITIES New business models & products Every sector needs to decarbonise. Climate leaders and disruptors are greening current business models or products and inventing new ones. Customer demand Customer shifts are being seen across all categories and sectors. People want to buy from companies that align with their values. Brand Purpose driven, climate friendly brands entering mass market. Climate actions a ects perception of brand relevance or modernity. Talent People increasingly want to do meaningful work. Employees seeking out firms and sectors where they can have impact. Financial Performance Strong performance correlates with ambitious action on climate / ESG factors. Making a business more carbon e icient often has cost benefits. First mover advantage Most sectors are at the beginning. Still a first mover advantage in many sectors. Sources: Cambridge Institute of Sustainability leadership, Chapter Zero 

02 / 08 / 2023 EARTH OVERSHOOT DAY https://www.overshootday.org/ Be aware of the impacts of your choices! 

PICK YOUR PILLAR Francesco Fullone https://linkedin.com/in/fullo [email protected]