Making a Difference with Kanban at Nulogy

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KanbanTO Making a Diﬀerence with Kanban at Nulogy With Gillian Lee & Jessica Liu

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ABOUT NULOGY AWARDS Used in 5 continents • 15 countries • 8 languages WHAT WE DO PATENTS granted and pending 25 in jurisdictions around the world GROWING STRONG FOCUSED INNOVATION $2.3 processed in Order Value BILLION Nulogy’s SaaS-based Agile Customization Platform helps consumer brands and their suppliers deliver diﬀerentiated products to consumers more quickly, ﬂexibly, and with less waste. GLOBAL REACH CAGR

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Our Journey

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OUR MOTIVATORS Lack Of Visibility Lack Of Context Scalability Leadership Intervention

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IMAGINING OUR FUTURE Visibility Clarity Consistency Less Leadership Intervention

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THE TIMELINE Sep 2018 Product Development Purpose Jan 2019 Visualize Work Dec 2019 Imagining our Future Feb 2020 Kanban Lift-off Today 5th SDR

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KANBAN LIFT-OFF 6 Days 28 People 8 Services Development & Product Managers Leaders

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TODAY Examples of Boards Here

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WHAT DIFFERENCE HAS KANBAN MADE AT NULOGY? Made visible work we had committed beyond our capability. - SOFTWARE DEVELOPMENT MANAGER Aligning as a service. - GROUP PRODUCT MANAGER If 1-2 items are exiting per week, then this gives you an idea of what your replenishment frequency should be. - DESIGN SYSTEMS LEAD I’m so happy with that ﬁrst product sales kanban meeting and the sales team has already provided great feedback. I think it’s a huge step forward for the org, and obviously we will continue to reﬁne the process. Sales also thanks you for considering us as your customer. - DIRECTOR OF SALES Seeing the cluster of work piling up due to external dependencies - DATA SCIENCE MANAGER

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Carmichael, Andy “Are you using Kanban?” The Acid Test, Lean Kanban France

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HAS MANAGEMENT BEHAVIOUR CHANGED TO ENABLE KANBAN? Kanban succeeds where managers: ● Manage work in line with the service delivery principles ● Respect Kanban system policies ● Embrace customer focus as a value Carmichael, Andy “Are you using Kanban?” The Acid Test, Lean Kanban France

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HAS THE CUSTOMER INTERFACE CHANGED, IN LINE WITH KANBAN? The services in the organization need: ● True kanban systems with deferred commitment ● A replenishment strategy to schedule, sequence and select work

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TODAY Example Data Here

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WHAT’S NEXT? ● Responsibility for E2E value ● Customer recognizable terms ● Establishing the commit point

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Thank You Nulogy.com Tel: +1.888.685.6491