Beyond Engineering: The Future of Platforms @ FastFlow Conf, Sep 2024

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TeamTopologies.com @TeamTopologies Beyond Engineering: The Future of Platforms Manuel Pais co-author of Team Topologies Fast Flow Conf 2024 - 10 Sep 2024 Photo by Gomez Daniel

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Team Topologies Organizing business and technology teams for fast ﬂow Matthew Skelton & Manuel Pais IT Revolution Press, 2019 teamtopologies.com/book Over 150.000 copies sold

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The ways of working outside Engineering (in)directly impact the ﬂow of value

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Engineering Legal HR Leadership Accounting Marketing

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→ Lack of autonomy → Conﬂicts → Frustration → Disengaging

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Teams tend to optimize for low-value internal processes over high-value outcomes

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“You are what you measure”

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Platform as a product is a key pattern to overcome friction between silos

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“A digital platform is a foundation of self-service APIs, tools, services, knowledge and support which are arranged as a compelling internal product.” – Evan Bottcher, 2018 https://martinfowler.com/articles/talk-about-platforms.html

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A platform can be a Wiki that improves ﬂow and reduces cognitive load for the teams consuming it.

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Compliance as a Platform

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Legal as a Platform

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Leadership as a Platform

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https://capra.notion.site/How-Capra-delivers-leadership-as-a-service -a83033cfb3c746b0b3f6a93826878c68

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Lack of adequate team interactions prevents eﬀective platform evolution

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Legal as a Platform

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Playing well together

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1) Prioritize fast ﬂow of value to (end) customers

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2) Unblock others through (curated) self-service patterns

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3) Platform is open to change, collaborate to discover new needs

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4) Optimize for adoption and discoverability

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5) Enable others by meeting them where they are today

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teams & interactions over tools & functionality adoption & engagement over mandates & standards rich customer experience over technical prowess open to change and collaborate to discover user needs unblocking internal customers via self-service patterns aiming for superlinear impact with sublinear growth Platform Manifesto

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