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Agile & Lean Program Management: Scaling Collaboration Across the Organization Johanna Rothma n @johannarothma n www.jrothman.com

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© 2021 Johanna Rothman @johannarothman 2

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© 2021 Johanna Rothman @johannarothman What Worked? • Clear program visio n • Clear deliverable s • Feature teams who delivered at least every da y • Unit tests and system tests as suppor t • Respect and trust across the organization 3 Trust Respect Delivery

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© 2021 Johanna Rothman @johannarothman Program Management • Organizing and coordinating several projects’ results into one deliverable. • That deliverable has the value to the organization . • Product focus 4

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© 2021 Johanna Rothman @johannarothman Programs Are Riskier Than Projects • Projects don’t scale linearly to program s • The larger and the longer the program, the more risky it i s • The more pieces the program has, the more risky it has 5

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© 2021 Johanna Rothman @johannarothman Scaling process leads to bloa t Scaling collaboration leads to product 6

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© 2021 Johanna Rothman @johannarothman Programs are Complex or Complicated 7

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© 2021 Johanna Rothman @johannarothman Agile Teams 8

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© 2021 Johanna Rothman @johannarothman Scale from One Team to Many Teams? • What do you need to scale collaboration from one team to multiple teams? 9

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© 2021 Johanna Rothman @johannarothman “Scaling” Agile requires : Autonom y Collaboratio n Exploration 10

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© 2021 Johanna Rothman @johannarothman Use Sense-Making to Assist the Program • Where do you have unknowns ? • What can you do to move from unknown to known ? • What principles work ? • Think and experiment : • Probe, sense, respond 11

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© 2021 Johanna Rothman @johannarothman Organize the Teams • Teams decide if they use iterations or fl ow as long as they deliver often • Hourly or daily deliver y • Internally, if not externall y • Evolving architectur e • Plan to replan 12

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© 2021 Johanna Rothman @johannarothman What We Want in Programs • See progress • Pervasive communication between team s • Problem-solving autonom y • Information has to fl ow freely around the organizatio n • Hierarchies slow everything down 13

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© 2021 Johanna Rothman @johannarothman What’s the Most Effective Way to Move Information In Your Organization? 14

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© 2021 Johanna Rothman @johannarothman Rumor Mill 15

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© 2021 Johanna Rothman @johannarothman Small World Networks • Small world networks are more-and- less connected agile team s • How connected are you to everyone else ? • Some of you are highly connecte d • Some less s o • Programs take advantage of the network so they don’t need hierarchies 16

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© 2021 Johanna Rothman @johannarothman Use Small-World Networks • Feature teams take responsibilit y • Small-world networks provide autonomy and collaboratio n • Communities of practice help with exploration 17

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© 2021 Johanna Rothman @johannarothman Roadmaps & Backlogs Provide Team Autonomy • Roadmap is the wish lis t • Backlog is what teams will d o • Rank everything by valu e • Sometimes learning about risk is valuable 18

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© 2021 Johanna Rothman @johannarothman Typical Roadmap 19

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© 2021 Johanna Rothman @johannarothman Reality of Plans… • Some feature sets have more changes, more feature s • Arrival rate of changes/new features is unpredictabl e • Some features more valuable than other s • Leads to pressure on teams to do “more” & “change” 20

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© 2021 Johanna Rothman @johannarothman Continual Planning One month rolling wave: time based 21 One quarter lean roadmap: scope- based

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© 2021 Johanna Rothman @johannarothman Change is Key • The more often you release, the more successful the product will b e • Fast feedback all over the progra m • Inspect and adap t • Value-based approach to product development 22

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© 2021 Johanna Rothman @johannarothman Lean is Essential • See the fl ow of work all over the organizatio n • Manage WI P • Create knowledg e • See the whole 23

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© 2021 Johanna Rothman @johannarothman Collaborate with Tests & Integration • Create a program environment where people can collaborat e • Tests and CI help teams collaborat e • Safe places to explor e • Autonomous teams deliver features often 24

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© 2021 Johanna Rothman @johannarothman What About Component Teams? 25

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© 2021 Johanna Rothman @johannarothman Agile Changes Program Management • Teams (not managers) manage : • Commitment • How they build feature s • Evolve architectur e • Program management • Removes obstacles • Collects and explains program status 26

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© 2021 Johanna Rothman @johannarothman Core Program Team • Manages organizational risk s • Shepherds product business value 27

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© 2021 Johanna Rothman @johannarothman Software Program Team • Resolves obstacles for technical team s • Shepherds business value of the architecture, the code, the testing… 28

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© 2021 Johanna Rothman @johannarothman Seeing Program Progress • Program level measures ! • Working product is the best measur e • Do not even think about using team velocities and merging them 29

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© 2021 Johanna Rothman @johannarothman Product Backlog Burnup 30

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© 2021 Johanna Rothman @johannarothman Agile and Lean Program Management Scales • Trust teams to do their work (autonomy ) • Release often (to see progress and invite collaboration ) • Frequent releases encourage exploratio n • It’s agile and lean all the way down 31

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© 2021 Johanna Rothman @johannarothman Let’s Stay in Touch • Pragmatic Manager: • www.jrothman.com/ pragmaticmanage r • Please link with me on LinkedI n • Agile and Lean Program Management: https://www.jrothman.com/ALPM 32