挑戦！老舗IT企業のコミュニティリブート：失敗と失敗とちょっとの成功

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࿝ฮ *5اۀͷ ί ϛ ϡ χ ς ΟϦ ϒ ʔ τ ɿ ೥݄೔ ࢁ⃻࿱ XZBNB[BL ௅ઓ ࣦഊͱࣦഊͱ ͪ ΐ ͬ ͱͷ੒ޭ ͝ڠྗ ײँ൛

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%JTDMBJNFSr໔੹ࣄ߲ ຊϓϨθϯςʔγϣϯʹ͓͚Δ಺༰΍ҙݟŊݟղ͸Ŋൃදऀݸਓͷ ΋ͷͰ͋ΓŊॴଐاۀ΍ͦͷؔ࿈ձࣾͷެࣜͳҙݟ΍ݟղΛࣔ͢ ΋ͷͰ͸͋Γ·ͤΜɻ ຊϓϨθϯςʔγϣϯͰ࢖༻͞ΕΔ৘ใ͸Ŋൃද࣌఺Ͱͷ΋ͷͰ ͋ΓŊ৘ใͷਖ਼֬ੑŊ׬શੑŊద࣌ੑΛอূ͢Δ΋ͷͰ͸͋Γ·ͤ ΜŇ·ͨŊఏڙ͞Εͨ৘ใʹج͍͔ͮ͘ͳΔߦಈ΍ܾఆʹؔͯ͠Ŋ ൃදऀ͓Αͼͦͷॴଐاۀ͸੹೚Λෛ͏΋ͷͰ͸͋Γ·ͤΜɻ

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͸͡Ί·ͯ͠ ࢁ࡚ ࿱ʢ΍·͖͟ ΘͨΔʣ Ϛʔέλʔɻ ೔ຊΦϥΫϧʹͯɺ೥Ҏ্ʹ౉Γ੡඼αʔϏε։ൃऀ޲͚ͳͲͷ ϚʔέςΟϯάΛ୲౰Ň8ϝʔϧେن໛Πϕϯτ͔ΒŊιʔγϟϧϝ σΟΞখن໛ϛʔτΞοϓίϛϡχςΟ΁࣌୅ʹ߹Θͤͯख๏ΛมԽɻ ΢ϑϧͰͷ։ൃऀ޲͚੡඼Ϛʔέ୲౰͓Αͼ੡඼ίϛϡχςΟ্ཱͪ͛ Λܦͯɺݱࡏ͸ηκϯςΫϊϩδʔʹͯɺάϧʔόϧ ϚʔέςΟϯάɺ ίϛϡχςΟɺιʔγϟϧϝσΟΞɺ޿ใͳͲΛ୲౰ɻ %FW3FM.LUHྺ೥ 9'#*OTUBXZBNB[BL

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͸͡Ί·ͯ͠ ࢁ࡚ ࿱ʢ΍·͖͟ ΘͨΔʣ ϚʔέςΟϯάྺʢ೥ʣ %FW3FM.LUHྺ೥ 40/04+BQBO6TFST (SPVQ 58'#*OTUBXZBNB[BL

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޷͖ͳ΋ͷ

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ίʔώʔ ʢઙઝΓʣ ઙઝΓ ϨΞ ਂઝΓ ΢Σϧμϯ

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Ϋϥϑτ Ϗʔϧ )B[Z*1" ΫϥϑτϏʔϧͷ৽ܗଶ ίϛϡχςΟʹ௅ઓதʂ

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͜Ε·Ͱͷొஃʜʜ %FW3FM+BQBO$0/'&3&/$&ͱͱ΋ʹ าΈଓ͚ͯɺૣ ೥ɻ ύωϧ σΟεΧογϣϯ ʮϝσΟΞʯ ೥ ೥ ೥ ೥

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ࢁ࡚ ࿱ͷ ࣍ճ࡞ʹ͝ظ଴͍ͩ͘͞

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࠷ۙ೰ΜͰ͍·͢

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ࠓճ͸ʜʜ Έͳ͞ΜͷҙݟΛ͏͔͕͍͍ͨ

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ίϛϡχςΟʹ ࢀՃ͍ͯ͠Δਓʁ

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ίϛϡχςΟΛ ӡӦ͍ͯ͠Δਓʁ

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5XJUUFS ݱ9 ΍͍ͬͯΔਓʂ

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ň͓ߟ͑ŉͷ౤ߘΛ͓ئ͍͠·͢ ࢲ͸͜͏ࢥ͏ XZBNB[BL %FW3FM+Q ޙ೔Ŋ·ͱΊͯΞ΢τϓοτ͠·͢ Ԡԉ΍ࣸਅ౤ߘ΋ͥͻʂ

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Previously on …… લճ·Ͱͷ͓࿩

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զʑ ࿝ฮ*5اۀ Ͱѻ͏੡඼ ϑΝΠϧసૹ ϛυϧ΢ΣΞ ೥ͷྺ࢙͋Γ ϊʔίʔυϩʔ ίʔυ&5-πʔϧ աڈʹ౷߹ͨ͠ ձࣾͷ੡඼ σʔλ࿈ܞϓ ϥο τ ϑ Υʔ ϜrJ1BB4 ೥݄Ϧ Ϧ ʔ ε Ұ൪׆ൃ ίϛϡχς ΟͰѻ͏੡඼ ί ϛ ϡ χ ς Ο ޲͖Ͱ ͸ͳ͍ ·ͩ͜Ε͔Β

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ࠓͷ೰ΈʹࢸΔ·Ͱ લ৬Ͱίϛϡχ ςΟΛ্ཱͪ͛ͯɺ ̑೥ऑճͨ͠ ࠓͷձࣾʹ͸Ŋ ໿̎೥લʹೖͬͯ ίϛϡχςΟ୲౰ ͱͳͬͨ ݩʑ΍͍ͬͯͨਓ ͱ΍Γํ͕ҧ͏ͷ Ͱɺ༷ࢠݟͨ͠ গਓ਺Ͱ஥ྑ͘త ΞούʔϚωδ ϝϯτͷཁٻ͸ߴ͘Ŋݫ͍͠ධՁ ࣦഊͦͷ̍

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ͳΜͱ͔͠ͳ͍ͱʂ

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ͨͩ͠Ŋͦ͏؆୯Ͱ͸ͳ͘ʜʜ લ৬Ͱίϛϡχ ςΟΛ্ཱͪ͛ͯ ̑೥ऑճͨ͠ Ҏલ୲౰ͯ͠ ͍ͨ੡඼ ˣ Ϋϥ΢υϕʔεͷ *P54BB4࿈ܞ ϓϥοτϑΥʔϜ ˣ ݸਓϢʔβʔ΋ଟ͍ Ҏલͷ΍Γํ͕͋·Γద༻Ͱ͖ͳ͍ʂ ൓Ԡ͕ബΊ ֦͕Βͳ͍ ੡඼ͷੑ֨ʁ 4*FS޲͚ʁ ňҧ͏ŉ͸Ŋňؒҧ͍ŉͰ͸ͳ͘Ŋňҧ͏ŉ͚ͩŇ ߹Θͤͨ׆ಈ͕ඞཁŇ ࣦഊͦͷ

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ͳΜͱ͔͠ͳ͍ͱʂ

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ͳΜͱ͔͠ͳ͍ͱʂ ࣗ෼͚ͩͰ͸ݶք͋Γ ͦΕ΄Ͳେ͖ͳձࣾͰ͸ ͳ͍ͷͰ ૊৫ԣஅͷऔΓ૊Έ ͱ͠ ͯ௅ઓ "84౳ͷΫ ϥ ΢ υ Τ ϯ δ χ Ξ ί ϛ ϡ χ ς Ο ʹࢀՃ͍ͯ͠Δਓ ΋ଟ͍͠ʂ ൓Ԡ͕ബ͍ʜʜ ࣦഊͦͷ

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ͳΜͱ͔͠ͳ͍ͱʂ ΈΜͳͷޡղ ίϛϡχ ς Ο Πϕϯτ ൓Ԡ͕ബ͍ʜʜ Π ϕϯτ Ϛʔέ Ϛʔέ એ఻ചΓࠐΈ Ϣʔβʔ͔Β ฉ͘͜ͱ ͸ ಛʹͳ͍ Ϣ ʔβ ʔʹ ௚ ઀ ձ ͏ͱ Կ ͔ ໿ ଋ ͞ ͤΒ ΕΔ ݸผʹίϯλΫτ ͨ݁͠Ռɺ ͕͋Δ͜ͱʹؾ෇͘ େࣄʂ

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ͳΜͱ͔͠ͳ͍ͱʂ ࣾ಺ͷଞ෦ॺɺ੡඼։ൃɺΧε λϚʔαϙʔτɺΧελϚʔα ΫηεͳͲͷޡղΛղ͖ɺੵۃ తͳࢀըΛಘΔʹ͸Ͳ͏͢Ε͹ ͍͍Ͱ͠ΐ͏ʁ

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ň͓ߟ͑ŉͷ౤ߘΛ͓ئ͍͠·͢ ࢲ͸͜͏ࢥ͏ XZBNB[BL%FW3FM+Q ޙ೔Ŋ·ͱΊͯΞ΢τϓοτ͠·͢ ࣾ಺ͷଞ෦ॺɺ੡඼։ൃɺΧε λϚʔαϙʔτɺΧελϚʔα ΫηεͳͲͷޡղΛղ͖ɺੵۃ తͳࢀըΛಘΔʹ͸Ͳ͏͢Ε͹ ͍͍Ͱ͠ΐ͏ʁ

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͝ࢀՃͷΈͳ͞ΜͷΞΠσΞ ൈਮ • ൓Ԡ͕ബ͍Ŋͱ࠳͚ͦ͏ʹͳΓ·͕͢Ŋίϛϡχς Ο஥ؒ ʹྭ·͞Ε·͢Ͷɻ • ຊਓͷ΍Γ͍ͨ͜ͱΛͨ͘͞Μฉ͍ͯɺͦͷؾʹͤ͞Β ΕͨΒΑͦ͞͏ɻ • Πϕϯτ԰ͱ͔Ϛʔέ͡Όͳͯ͘ɺͦΕΒ͸खஈͷͭͰ ͔͠ͳ͍ ʅЧA ɻ • ޓ͍ͷظ଴஋Λ߹ΘͤΔ͔͠ͳ͍ؾ΋͠·͢ ɻ • ·ͣ͸ɺίϛϡχς ΟͷΠϕϯτʹͲ͏ʹ͔ࢀՃ͠ ͯ΋Β ͏ʁ🤔 ҿΈʹߦ͘ʁ • ෳ਺ͷνʔ ϜΛר͖ࠐΈɺࣗ෼͝ͱԽ • શһ͕ೲಘ͢Δڞ௨ͷΰʔ ϧΛݟ͚ͭΔʁ ͍ͬͦؔ܎ऀશһूΊͯ • ੵۃతͳࢀըΛಘΔͨΊʹ͸ʁ෴໘࠲ஊձ🦹 • ԿΛՁ஋؍ͱ͠ ͯ࢖͍ͬͯΔ͔ظ଴஋Λ߹ΘͤΔɻ • ׆ಈʹର͠ ͯɺͦ΋ͦ΋Կ͕ޡղͳͷ͔Λର࿩Λ௨ͯ͡ ݴޠԽ͢Δͷ͕ϑΝʔετΞΫγϣϯͩͱࢥ͍·͢ʂ • Ϗδϣϯͷڞ༗ͱ೤ҙ • લఏͷ͢Γ߹Θͤͱ໨ࢦ͢೤͍Ϗδϣϯͷڞ༗ • ͱʹ͔͘આಘ͠ଓ͚Δɺߦಈ͠ଓ͚Δɺޡղ͕ղ͚Δɾ ࢀը͠ ͯ΋Β͏͜ͱΛ৴͡ଓ͚Δ • ૬ޓͷίϛϡχέʔγϣϯΛऔΕΔػձΛ૿΍͢ • ϖΠϑΥϫʔυɺ·ͣ͸খ͞ͳͱ͜ΖͰ4MBDLͷϦΞΫ γϣϯ͠·͘Δɺͱ͔Ͱؾʹ͠ ͯ໯͏ • গਓ਺ͷίϛϡχς ΟΛͭ͘Γɺখ͍͞ίϛϡχς Οͷ தͰ੝Γ্͍͛ͯ͘ • ϦΞ ϧͰ͟ ͬ͘͹ΒΜʹ࿩ͤΔ৔Ͱ࿩͢؀ڥΛ༻ҙ͢Δ • খ࢝͘͞ΊΔ • ੵۃతʹ͓ޓ͍ʹ৘ใఏڙͰ͖ΔػձΛͭ͘ΔɺͳͲͰ ͠ΐ͏͔ʜʂʂ΍͸ΓΠϕϯτʂʁ IUUQTUPHFUUFSDPNMJ

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Ͱ΋Ŋྑ͍͜ͱ΋͋Γ·ͨ͠ ͦͷ̍ ڠྗతͳਓͨͪ΋ݟ͔ͭΔ ΧελϚʔ αΫηε ΤϯδχΞ ੡඼اը Ϛωʔδϟʔ $50 ੒ޭͦͷ ͪ ΐ ͬ ͱ ͷ ࠓޙͷ׆ಈͷ஥ؒʹ

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Ͱ΋Ŋྑ͍͜ͱ΋͋Γ·ͨ͠ ͦͷ̎ ήʔϛϑΟέʔγϣϯܗࣜͷΠϕϯτ ੒ޭͦͷ ͪ ΐ ͬ ͱ ͷ ˰एख։ൃΤϯδχΞୡ͕ੵۃతʹ ΞΠσΞग़͠ͳͲࢀՃ

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ࣾ֎ͷ͜ͱ΋ ͳΜͱ͔͠ͳ͍ͱʂ

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஥ؒΛ૿΍ͦ͏ͱ͠·ͨ͠ ਺ଟ͘ൃ৴ͯ͠ ͘Ε͍ͯΔύϫʔ Ϣʔβʔʹ͓ئ͍ ϛʔτΞ οϓӡӦʹ ΋ؔΘͬͯ ͍ͨͩ͘ ొஃ΋਺ଟͯ͘͠ ͍͚ͨͩͨ લ৬ͷͱ͖΄ͲŊखΛಈ͔͍͚ͯͨͩ͠ͳ͍ ࣦഊͦͷ ίϛϡχςΟ׳Ε͍ͯ͠ͳ͍

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ͦ͜Ͱɺ ίϛϡχς Ο׳Ε͠ ͍ͯΔύϫʔϢʔ βʔʹ΋ࢀՃΛ ͓ئ͍ ύϫʔϢʔβʔͷํʑ͸ɺͲͷఔ ౓ɺӡӦʹؔΘͬͯΈͯ΋͍͍ͱ ࢥ͏ͷͰ͠ΐ͏͔ʁ ·ͨɺͲͷΑ͏ʹ͓༠͍͢Δͷ͕ ྑ͍ͷͰ͠ΐ͏͔ʁ Ͳͷఔ౓ͷਓ਺ΛӡӦʹࢀՃͯ͠ ΋Β͏ͷ͕͍͍ͷͰ͠ΐ͏͔ʁ ӡӦʹ΋ࢀՃ ͯ͘͠ΕΔ͜ͱʹ

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ň͓ߟ͑ŉͷ౤ߘΛ͓ئ͍͠·͢ ࢲ͸͜͏ࢥ͏ XZBNB[BL%FW3FM+Q ޙ೔Ŋ·ͱΊͯΞ΢τϓοτ͠·͢ ύϫʔϢʔβʔͷํʑ͸ɺͲͷఔ ౓ɺӡӦʹؔΘͬͯΈͯ΋͍͍ͱ ࢥ͏ͷͰ͠ΐ͏͔ʁ ·ͨɺͲͷΑ͏ʹ͓༠͍͢Δͷ͕ ྑ͍ͷͰ͠ΐ͏͔ʁ Ͳͷఔ౓ͷਓ਺ΛӡӦʹࢀՃͯ͠ ΋Β͏ͷ͕͍͍ͷͰ͠ΐ͏͔ʁ

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͝ࢀՃͷΈͳ͞ΜͷΞΠσΞ ൈਮ • ίΞ ϝϯόʔ͸ଟա͗ͳ͍ํ͕ྑ͍͔ͱɻ ໊ɻ • ύϫʔϢʔβʔͷࢀՃΛڼ͙ͨΊʹͰ͖ͦ͏ͳࣄ͸ʁ – ࣾ಺ϋϯζΦϯ – ϑ ΟʔυόοΫ – தڃऀΠϕϯτΈ͍ͨͳྲྀΕʹ͢Δͱྑ͍ͷͰ͸ɻ • ڧؔ͘Θͬͯ΋͍͍ͱࢥ͏ ՄೳͳΒ௚઀͓ձ͍͠ ͯ༠͏Ŋ೉͚͠Ε͹ϝοηʔδૹΔ ਓఔ౓ εΫϥϜνʔϜͷ࠷దਓ਺͙Β͍͕ͪΐ͏Ͳྑͦ͞͏ɻ • ؔ܎ऀશһΛר͖ࠐΉʂͱΓ͋͑ͣίϛϡχς Οʹདྷͯ΋Β͏ɺ੒ޭ͠ ͍ͯΔίϛϡχς ΟʹΈΜͳͰ৐ΓࠐΉ ˠίϛϡχς Ο͍͍ͬͯͶɺͱ͍͏ମݧΛ͠ ͯ΋Β͏ɻ • ύϫʔϢʔβʔͷϞνϕʔγϣϯʹ߹Θͤͯɺ౰೔དྷ͍͍ͯͨͩͯɺຊ ౰ʹ؆୯ʹͰ͖Δ͓ख఻͍͔Βελʔτ͕ྑ͍ͷ͔΋ ΠϕϯτࢀՃඅͷ ໔আŊ΋͘͠͸σ ΟεΧ΢ϯτͰ͓༠͍͢Δ ίΞͰ໊͘Β͍ʴগ͠ͷ͓ ख఻͍ IUUQTUPHFUUFSDPNMJ 4QFDJBM5IBOLTUP ;Ή;Ή@П ŋ@ŋ !'VNV'VNV@ ͞Μ

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͝ࢀՃͷΈͳ͞ΜͷΞΠσΞ ൈਮ • ύϫʔϢʔβʔ͚ͩͲӡӦɾొஃΛ͓ئ͍͢Δͱஅ ΒΕΔํͷ৔߹ɺͦͷํͷಉ͡ձࣾͷํͱ͍Ζ͍Ζ ͓࿩ͯ͠͠ඥͲ͘ – ͦͷτϦΨʔͰɺϛʔτΞοϓ·Ͱൃలͯ͠ɺ̎ ࣾ͘Β͍ू·Δ͔ͳͬͯࢥͬͯɺ໊ͷ෦԰ͱͬ ͯͨΒɺෳ਺ࣾͰຬ੮ʹͳͬͯɺ੡඼͕Ѫ͞Εͯ ͍ΔΜͩͬͯॳΊͯؾ͕͍ͭͨܦݧ͕̏͜͜ϲ݄ Ҏ಺ʹ͋Γ·͢ • ύϫʔϢʔβʔ͸ొஃͯ͠΋Β͏తͳܗͰࢀըͯ͠ ΋Β͏͜ͱ͔Β࢝Ί͍ͨͰɺ೤ҙͷڧ͍ਓʹ͸ίΞ ϝϯόʔʹͳͬͯ΋Β͏ ʲେײँʳ %FW3FMίϛϡχςΟ͓೰Έ૬ஊͷ͓౴͑ XZBNB[BLฤ IUUQTUPHFUUFSDPNMJ

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͝ࢀՃͷΈͳ͞ΜͷΞΠσΞ ൈਮ IUUQTUPHFUUFSDPNMJ 4QFDJBM5IBOLTUP !TBLV@ !CFBKPVSOFZNBO !'VNV'VNV@ !IPOZBOZBT !LIJSBUB@DPN !PEBTIP%PU$PN !8TMBTI !CFQQV !TIJOZBB !GVNJZBTBD !UBLBHFSCFSB !ZNU !@",3" !UPLZP@ ![YUM5YT78,FX3J !NBLLZ !IFJ[PNVTVCJ !)JSBPLB%BJTVLF !TIJJIPPTBBUPP ͝ڠྗɺେײँͰ͢ʂ🙇

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·ͱΊ

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͍͍͍ͨ͜ͱ ਖ਼ղ͸ͳ͍ ίϛϡχςΟ ͷ਺͚ͩ ౴͑͸͋Δ ৗʹվળ͕ ඞཁ

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զʑͷཱྀ͸·ͩ·ͩऴΘΒͳ͍

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-JOLFE*OͰͭͳ͕͍ͬͯͩ͘͞ ࢁ࡚ ࿱ʢ΍·͖͟ ΘͨΔʣ

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࿝ฮ *5اۀͷ ί ϛ ϡ χ ς ΟϦ ϒ ʔ τ ɿ ೥݄೔ ࢁ⃻࿱ XZBNB[BL ௅ઓ ࣦഊͱࣦഊͱ ͪ ΐ ͬ ͱͷ੒ޭ

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͋Γ͕ͱ͏͍͟͝·ͨ͠ʂ